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Kastens Hotel Luisenhof

5.0 star property
5-star luxury hotel near New Town Hall

Choose dates to view prices

Photo gallery for Kastens Hotel Luisenhof

Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Bar (on property)
Banquet hall
Deluxe Single Room, 1 Single Bed

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Gym
  • Parking available
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Luisenstrasse 1-3, Hannover, NI, 30159
  • Place, Opera House
    ‪1 min walk‬
  • Place, New Town Hall
    ‪10 min walk‬
  • Place, Heinz von Heiden Arena
    ‪3 min drive‬
  • Airport, Hannover (HAJ)
    ‪16 min drive‬

Room options

View all photos for Deluxe Single Room, 1 Single Bed

Deluxe Single Room, 1 Single Bed

Deluxe Single Room, 1 Single Bed

  • 25 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room - Single Bed

Standard Single Room - Single Bed

Standard Single Room - Single Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room - Single Bed

Superior Single Room - Single Bed

Superior Single Room - Single Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite Double Room

Junior Suite Double Room

Junior Suite Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Hannover

City center retreat .With a stay at this Mitte hotel, you'll be within half a mile (1 km) of New Town Hall and 2 miles (3 km) of Maschsee. Heinz von Heiden Arena and Hannover Congress Centrum are also within 2 miles (3 km).

What's nearby

  • Opera House - 1 min walk - 0.0 km
  • GOP Variete-Theater Hannover - 2 min walk - 0.2 km
  • Hanover Christmas Market - 6 min walk - 0.6 km
  • New Town Hall - 10 min walk - 0.9 km
  • Heinz von Heiden Arena - 3 min drive - 1.7 km

Getting around

  • Kröpcke U-Bahn - 3 min walk
  • Hannover (ZVR-Hannover Central Train Station) - 4 min walk
  • Hannover Airport (HAJ) - 29 min drive

Restaurants

  • ‪Café Kröpcke - ‬1 min walk
  • ‪Jim Block Am Kröpcke - ‬1 min walk
  • ‪Kentucky Fried Chicken - ‬2 min walk
  • ‪Five Guys - ‬2 min walk
  • ‪BLOCK HOUSE Am Kröpcke - ‬2 min walk

About this property

Kastens Hotel Luisenhof

5-star luxury hotel near New Town Hall
Kastens Hotel Luisenhof offers its guests a full-service spa, a sauna, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 10 meeting rooms are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Kastens Hotel Luisenhof. For a fee, parking is available. A complete renovation of Kastens Hotel Luisenhof was completed in February 2022.

Smoking is allowed in designated areas at this 5-star Hannover hotel.

  • 149 guestrooms or units
  • 6 levels
  • Built in 1856
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Kastens Hotel Luisenhof offers 149 accommodations with minibars and safes. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages. The spa is equipped with Turkish bath/hammam. The spa is open daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 25 per day; includes in/out privileges)
  • Covered valet parking on site (EUR 25 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 32 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible shuttle
  • Elevator (55 inch wide door)
  • Grab bar in shower (41 inches high)
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways (41 inches high)
  • Height-adjustable showerhead
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 24 2025 to December 26 2025 (dates subject to change):
  • Dining venue(s)
The property will be renovating from January 6 2026 to January 9 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
The following facilities are closed on New Year's Eve and New Year's Day:
  • Dining venue(s)
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 100.0 per night.
  • Cribs (infant beds) are available for EUR 20.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 32 for adults and EUR 32 for children
  • Covered self parking fee: EUR 25 per day (in/out privileges)
  • Covered valet parking fee: EUR 25 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway bed fee: EUR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This hotel is rated 5 stars.

Property is also known as

Hotel Kastens
Hotel Kastens Luisenhof
Hotel Luisenhof
Kastens Hotel Luisenhof
Kastens Hotel Luisenhof Hannover
Kastens Luisenhof
Kastens Luisenhof Hannover
Kastens Luisenhof Hotel
Luisenhof
Luisenhof Hotel
Kastens Hotel Hannover
Kastens Hotel Luisenhof Hotel
Kastens Hotel Luisenhof Hannover
Kastens Hotel Luisenhof Hotel Hannover

Kastens Hotel Luisenhof Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 410 out of 647 reviews
Rating 8 - Good. 170 out of 647 reviews
Rating 6 - Okay. 46 out of 647 reviews
Rating 4 - Poor. 15 out of 647 reviews
Rating 2 - Terrible. 6 out of 647 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, traditional hotel conveniently located in the center of Hanover
Stayed 4 nights in Aug 2025

2/10 Terrible

Steven

Stayed 1 night in Jul 2025

10/10 Excellent

Vincent

Liked: Cleanliness
Nice
Stayed 3 nights in Jul 2025

8/10 Good

Reynard, Bergenfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

luis enrique

Stayed 1 night in Jun 2025

8/10 Good

SUSAN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient for our visit. Staff is nice and room was fine. Don’t like the half duvets but this is apparent common in Germany. The reason it gets 4 instead of 5 stars isn’t really their fault. There were loud concerts and a parade during our stay that our room just reverberated from the noise. Impossible to nap. Luckily it ended after we retuned from dinner. We had dinner one night @Marys. Not bad but certainly not excellent by nyc standards. But close to nyc prices. The breakfast was good and we had a lovely server named Gabby. Good luck in your studies!
Stayed 2 nights in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were professional, friendly and helpful (a rare combination in Germany). They were prepared for my arrival and gave me an upgrade - with a smile! I will definitely come again.
Stayed 1 night in Jun 2025

10/10 Excellent

Darrell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and a great location
Stayed 1 night in Mar 2025

4/10 Poor

Matt

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Overpriced and rude check in staff member

Rude person at reception upon check in. Just seemed angry and annoyed overall. Absolutely unacceptable behavior for a five star hotel. She implied breakfast was included in our room but then we were told at check out it wasn’t and had to pay an extra €62. This was also on top of the person who let us enter breakfast not saying we would be charged. Rest of the staff was nice, especially bartender and waitresses at breakfast. It’s a four star hotel and overpriced for that. Not a five star hotel and because of the breakfast issue we won’t be returning.
Stayed 1 night in Mar 2025

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

George

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Wonderful hotel right in city center. Thank you, Sasha, for the hospitality and kindness!
Stayed 3 nights in Dec 2024

10/10 Excellent

Linda, Pasadena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again easily. Everyone is helpful, the restaurant next door is great, the rooms are quiet and clean, and the location is central to everywhere
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience and excellent atmosphere and fitness room.
Stayed 1 night in Nov 2024

10/10 Excellent

Liliana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous 3 days in Hannover

This hotel was outstanding. One block from the train, we were greeted with smiles. Room was ready. Lovely little bar with awesome cocktails. Service was excellent. Would definitely stay here again. A bit pricey but so worth it in regards to being pampered.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 service and hotel, would recommend highly and look forward to staying again.
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph M

Stayed 3 nights in Sep 2024

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

neil

Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the heart of Hannover. Walkable from the train station, with great shopping and dining all around the hotel.
Stayed 1 night in Aug 2024

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First one night it rained all night and the rain falling on the window sill was like a machine gun rattling all night I would have to think twice about Re visiting as I want a good nights sleep the other 2 nights when it wasn’t raining it was excellent Secondly the price of breakfast was exorbitant not we expected if we stay with you again I will be having breakfast at a cafe in the city of all the breakfasts we had in Sweden Norway and Switzerland your breakfast was by far the most expensive
Stayed 3 nights in Jul 2024

10/10 Excellent

Hans-Linhard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with excellent amenities
Stayed 9 nights in Jun 2024

8/10 Good

Phillipa

Stayed 2 nights in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024