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5.0 out of 5

"Every staff member was extraordinary. They were extremely attentive and kind. We felt we were well taken care of during our stay. " More

By a verified traveller on Wed 05 Feb 2020

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Hotel Description

4-star hotel near Hoan Kiem Lake, connected to a shopping center

Old Quarter stay

Within a 10-minute walk of this Old Quarter hotel, you'll find Thang Long Water Puppet Theatre and Hoan Kiem Lake. Hanoi Opera House and Hoan Kiem Lake Weekend Walking Street are also within half a mile (1 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and airport shuttle. Valet parking, a terrace, and a library are also offered.

Executive Room, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Panoramic Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior King Room without Window

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hanoi E Central Hotel ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hanoi E Central Hotel

Couples (1)
5 out of 5
Every staff member was extraordinary. They were extremely attentive and kind. We felt we were well taken care of during our stay.

Posted by , from New York, NY on 5 Feb. 2020

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Spa services, a library, and a terrace are also featured at the business-friendly Hanoi E Central Hotel. For a fee, parking is available. This 4-star Hanoi hotel is smoke free.

  • 1 building
  • 21 guestrooms or units
  • 9 levels
  • Built in 2010
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Refrigerator in a common area
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Hanoi Railway Station (2.1 km / 1.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Hanoi E Central Hotel offers 21 air-conditioned accommodations with minibars and complimentary newspapers. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Memory foam beds
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste

Food & Drink

Cha Ca Lang restaurant - This restaurant serves breakfast, lunch, and dinner. Reservations are required.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hanoi E Central Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 480000.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • No elevators
  • Children stay free
  • Cash or credit card deposit required
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free 5
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 912000 per vehicle (roundtrip, maximum occupancy 2)
  • Valet parking fee: VND 300000 per night
  • Rollaway bed fee: VND 480000.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Elegance Emerald
  • Elegance Emerald Hanoi
  • Elegance Emerald Hotel
  • Elegance Emerald Hotel Hanoi
  • Emerald Hanoi
  • Hanoi Elegance Emerald
  • Hanoi Elegance Emerald Hotel
  • Hanoi Emerald Elegance Hotel
  • Hanoi Emerald Hotel
  • Hotel Elegance Emerald Hanoi
  • E Central Hotel
  • Hanoi E Central
  • Hanoi E Central Hotel Hotel
  • Hanoi E Central Hotel Hanoi
  • Hanoi E Central Hotel Hotel Hanoi

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Hanoi E Central Hotel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.