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Hanoi Jade Hostel

1.0 star property
Hostel near Hoan Kiem Lake in Hanoi

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Reviews
7.8

Good

Popular amenities

  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk

Room options

View all photos for Signature Triple Room

Free WiFi, bed sheets

Signature Triple Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Traditional Shared Dormitory

Traditional Shared Dormitory

Traditional Shared Dormitory

  • Sleeps 1
  • 3 Twin Bunk Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Quadruple Room

Executive Quadruple Room

Executive Quadruple Room

  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 30 sq m
  • Sleeps 3
  • 3 Twin Beds OR 2 Queen Beds

Hanoi Jade Hostel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 2 out of 6 reviews" "
Rating 8 - Good. 2 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Nicole

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Bad hotel, but very nice staff
The photographs were misleading. It was considerably more run down that pictured and it did not feel very secure. The staff was incredibly nice and kind though. I just didn't feel comfortable with the area or room. The room and linens were clean, but a lot of what was in the photo wasn't the same quality - the routers were zip tied to the lamps, the TV has writing on it, the hall light was very bright. I didn't feel comfortable walking around at night and it wasn't as conveniently located as I thought it would be to not be walking through areas I didn't feel comfortable walking through. Not one of the better quality hostels. Staff was so, so kind though which was a shame. It just needs some updating or cleaning up to have the presentation meet expectations.
Stayed 3 nights in Jan 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice enough, but hard to find
The hostel was hard to find as it’s actually within a travel agent and no where on the building does it indicate the name of the hostel. I stayed in a private room and it was very comfortable and spacious. The staff were very friendly and helpful and turned my laundry around within only a few hours. There was no do not disturb/please clean my room sign though and my room wasn’t cleaned in the 3 days I stayed there - this wasn’t an issue except I wasn’t given enough toilet paper for the time I was there. The room was also a bit strange with an outside door opening to an inner court area that just looked straight into another room, and one sort of window which had bars across it. It’s obviously an older building which has been converted, and despite being right on a busy road I found it very quiet at night which was good!
Stayed 3 nights in Feb 2023

6/10 Okay

Phantree, Sydney

Travelled with family
Liked: Staff & service
Lisa was very kind, helpful and gave us great recommendations on where to eat.. However the hotel rooms were old and didn’t look like the pictures.
Stayed 7 nights in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Taketo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023