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Lotte Hotel Hanoi

5.0 star property
Luxury hotel with 4 restaurants connected to a shopping center in Hanoi

Choose dates to view prices

Photo gallery for Lotte Hotel Hanoi

Indoor pool, outdoor pool
Reception
Royal Suite, 1 King Bed
4 restaurants, breakfast, lunch, dinner served; Chinese cuisine
2 bars/lounges, cocktail bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa

Explore the area

View in a map
No. 54, Lieu Giai St. Cong Vi Ward., Ba Dinh, Hanoi
  • Place, Lotte Center Hanoi
    ‪1 min walk‬
  • Place, West Lake
    ‪1 min drive‬
  • Place, Ho Chi Minh Mausoleum
    ‪3 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Room

1 bedroom, minibar, in-room safe, desk

Junior Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Club )

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club )

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room (Club)

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room (Club)

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed (Club )

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed (Club )

  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Room (Club )

1 bedroom, minibar, in-room safe, desk

Junior Twin Room (Club )

  • 63 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

View from room

Deluxe Suite

  • 99 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

1 bedroom, minibar, in-room safe, desk

Premier Suite

  • 147 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Hanoi

Ba Dinh stay.With a stay at this Ba Dinh hotel, you'll be steps from Lotte Center Hanoi and Embassy of the Republic of Korea. Vincom Center Metropolis and Embassy of Japan are also within half a mile (1 km).

What's nearby

  • Lotte Center Hanoi - 1 min walk - 0.0 km
  • Embassy of Japan - 2 min walk - 0.2 km
  • West Lake - 1 min drive - 1.5 km
  • Ho Chi Minh Mausoleum - 3 min drive - 2.6 km
  • Hoan Kiem Lake - 6 min drive - 4.4 km

Getting around

  • Hanoi Railway Station - 11 min drive
  • Noi Bai Intl. Airport (HAN) - 31 min drive

Restaurants

  • ‪Pizza 4Ps Lotte Hanoi - ‬1 min walk
  • ‪Top of Hanoi - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Cafe Promenade - ‬3 min walk
  • ‪Shogun - ‬1 min walk

About this property

Lotte Hotel Hanoi

5-star luxury hotel near Hoan Kiem Lake, connected to a shopping center
Lotte Hotel Hanoi offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 4 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

You'll find a business center on site. Event space at this hotel measures 13870 square feet (1289 square meters) and includes conference space. A health club, a hot tub, and a sauna are also featured at the luxury Lotte Hotel Hanoi. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Hanoi hotel.

  • 318 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • 13870 sq ft of conference space
  • 1289 sq m of conference space
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
Lotte Hotel Hanoi offers 318 air-conditioned accommodations with minibars and safes. A pillow menu is available. 48-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, slippers, designer toiletries, and bidets.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Evian. Services include massages and manicures and pedicures.

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  • Spa
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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 4 restaurants

Things to do

  • Basketball
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 48-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property’s outdoor pool is unavailable on the first Monday of every month for cleaning and maintenance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Lotte Hotel Hanoi

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 822500.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 1474200 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: VND 822500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Lotte Hotel Hanoi
Lotte Hanoi
Lotte Hotel Hanoi Hotel
Lotte Hotel Hanoi Hanoi
Lotte Hotel Hanoi Hotel Hanoi

Reviews

Lotte Hotel Hanoi Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 787 out of 1001 reviews
Rating 8 - Good. 152 out of 1001 reviews
Rating 6 - Okay. 37 out of 1001 reviews
Rating 4 - Poor. 8 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

Reviews

10/10 Excellent

Navid, Myrtle Beach

Stayed 4 nights in Jun 2025

10/10 Excellent

Mario Rodolfo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in Hanoi. Dining options galore. Amazing staff. Mall on site and other shopping options near by. Ample rooms and comfy beds. As usual, Lotte is synonym with satisfaction.
Stayed 4 nights in Jun 2025

10/10 Excellent

Van

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

heryanto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay in Lotte hotel every tine my viait to hanoi for business, great room, great service, great food.
Stayed 3 nights in May 2025

10/10 Excellent

Kristine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay as always!
Stayed 2 nights in May 2025

10/10 Excellent

Tu, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Qi Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

My

Stayed 2 nights in Apr 2025

10/10 Excellent

charles

Liked: Cleanliness, property conditions & facilities
Top notch.
Stayed 1 night in Apr 2025

10/10 Excellent

hirohiko, Nara City

Stayed 2 nights in Apr 2025

10/10 Excellent

Rahul

Stayed 2 nights in Apr 2025

10/10 Excellent

Seidy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

JunHo

Stayed 3 nights in Mar 2025

10/10 Excellent

Ba Truong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice views of the city. Friendly staff and great service. Would come stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Aidan, Westmount

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, very wonderful stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Trac

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and convenient hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

TAEHWAN

Stayed 2 nights in Apr 2025

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet and the staff were very obliging and helpful
Stayed 2 nights in Mar 2025

10/10 Excellent

Neeraj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique place not that far from Hanoi old town
Stayed 4 nights in Mar 2025

10/10 Excellent

Adis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Nathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Teong

Stayed 3 nights in Mar 2025

10/10 Excellent

SHIN WOO, Namdong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was located heart of everthing you need
Stayed 3 nights in Mar 2025

10/10 Excellent

Feng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always satisfied, highly recommended!
Stayed 2 nights in Mar 2025