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Madelise Palace Hotel & Spa

4.0 star property
4-star spa hotel near Hoan Kiem Lake

Choose dates to view prices

Photo gallery for Madelise Palace Hotel & Spa

Exterior
Massage
Exterior
Reception
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
116 Hang Buom Str., Hoan Kiem Dist.,, Hanoi, 100000
  • Place, Dong Xuan Market
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪3 min walk‬
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout drapes

Superior Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Single Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Single Room

  • Sleeps 1
  • Free WiFi

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Double or Twin Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout drapes

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Room

Minibar, in-room safe, desk, blackout drapes

Executive Room

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite

Family Suite

Family Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Studio Suite

Minibar, in-room safe, desk, blackout drapes

Junior Studio Suite

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the area

Hanoi

Old Quarter stay.Within a 10-minute walk of this Old Quarter hotel, you'll find Hanoi Old Town Night Market and Hoan Kiem Lake. Bach Ma Temple and Ta Hien Street are also within half a mile (1 km).

What's nearby

  • Ta Hien Street - 2 min walk - 0.2 km
  • Dong Xuan Market - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 3 min walk - 0.3 km
  • Quan Chuong Gate - 5 min walk - 0.5 km
  • Hoan Kiem Lake - 5 min walk - 0.5 km

Getting around

  • Hanoi Long Bien Station - 8 min drive
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • ‪A Coffe - ‬1 min walk
  • ‪Chè 4 Mùa - ‬1 min walk
  • ‪Phở Vui - ‬2 min walk
  • ‪Bun Rieu Lan Ong - ‬1 min walk
  • ‪Phở Phương - ‬1 min walk

About this property

Madelise Palace Hotel & Spa

4-star spa hotel near Hoan Kiem Lake
Madelise Palace Hotel & Spa offers its guests a full-service spa. Public spaces have free WiFi. Madelise Palace Hotel & Spa also features tour/ticket assistance, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 55 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • ATM
  • Smoking in designated areas
  • Lockers available
Madelise Palace Hotel & Spa offers 55 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Smart televisions are featured in guestrooms. Bathrooms include showers with hydromassage showerheads, bathrobes, slippers, and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Bicycle rentals
  • Full-service spa

Accessibility

  • Hardwood flooring in room
  • No elevator

Room amenities

Entertainment

  • Smart TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

Madelise Palace Hotel Spa
Madelise Palace & Spa Hanoi
Madelise Palace Hotel & Spa Hotel
Madelise Palace Hotel & Spa Hanoi
Madelise Palace Hotel & Spa Hotel Hanoi

Frequently asked questions

How close is Madelise Palace Hotel & Spa to the airport?

Madelise Palace Hotel & Spa is 15.7 mi (39-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

How much does it cost to stay at Madelise Palace Hotel & Spa?

As of Jun 14, 2026, prices found for a 1-night stay for 2 adults at Madelise Palace Hotel & Spa on Jun 19, 2026 start from CA $45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Madelise Palace Hotel & Spa have an airport shuttle?

Airport shuttle services are not available at Madelise Palace Hotel & Spa.

Does Madelise Palace Hotel & Spa offer free breakfast?

Madelise Palace Hotel & Spa does not offer free breakfast.

Is there a casino at Madelise Palace Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at Madelise Palace Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Madelise Palace Hotel & Spa?

Free parking is not available at this hotel.

Does Madelise Palace Hotel & Spa have a pool?

Madelise Palace Hotel & Spa does not have a pool.

Does Madelise Palace Hotel & Spa have a spa?

This hotel has a spa, which features massages.

How close is Madelise Palace Hotel & Spa to downtown Hanoi?

Madelise Palace Hotel & Spa is 0.7 mi away from Hanoi.

Madelise Palace Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 2 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful, good location.
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Guohao

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Condition of hotel quite run down
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

IAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Caroline is the front desk manager and I cannot praise her enough for the customer service she demonstrated to all of my group. We needed some money changed at very late notice and she had left her shift for the evening but was still willing tk come back from her home to change the money for us. A great hotel - worth staying
Stayed 1 night in Mar 2024
Verified

4/10 Poor

TOSHIHISA

Disliked: Cleanliness, property conditions & facilities
部屋の中が臭くて最後までなくならなかった。洗面台は排水ホースが外れていて水が床に漏れることがあった。 ホアンキエム湖に近く、レストランもたくさんあるのでロケーションは良いが設備・清潔さが悪いと感じました。セール価格で安かったから我慢したが、通常価格なら泊まりたくないと思う。
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Hao

Stayed 1 night in Sep 2024