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Novotel Hanoi Thai Ha

5.0 star property
Family-friendly 5-star hotel near Hanoi Old Town Night Market

Choose dates to view prices

Photo gallery for Novotel Hanoi Thai Ha

Front of property - evening/night
Breakfast, lunch, dinner served; local and international cuisine
Lobby lounge
Exterior
Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
2 Thai Ha Street, Dong Da District, Hanoi, 100000
  • Place, Dong Da General Hospital
    ‪12 min walk‬
  • Place, Vincom Mega Mall Royal City
    ‪15 min walk‬
  • Place, Temple of Literature
    ‪4 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪39 min drive‬

Room options

View all photos for Executive Apartment, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Executive Apartment, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, City View

Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 53 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, City View

Superior Room, 2 Single Beds, City View

Superior Room, 2 Twin Beds, City View

  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Apartment, 1 King Bed with Sofa bed, City View (Lounge Access)

Premium bedding, minibar, in-room safe, desk

Executive Apartment, 1 King Bed with Sofa bed, City View (Lounge Access)

  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Apartment, City View (2 Twin Beds,1 Sofa Bed. Lounge Access)

Premium bedding, minibar, in-room safe, desk

Executive Apartment, City View (2 Twin Beds,1 Sofa Bed. Lounge Access)

  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

  • City view
  • 9 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 Double Bed and 2 Twin Beds

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About the area

Hanoi

Heart of Hanoi.Your stay at this Dong Da hotel places you within 3 miles (5 km) of Temple of Literature and Train Street. Ho Chi Minh Mausoleum and St. Joseph's Cathedral of Hanoi are also within 3 miles (5 km).

What's nearby

  • Dong Da General Hospital - 12 min walk - 1.0 km
  • Vincom Mega Mall Royal City - 15 min walk - 1.3 km
  • Hanoi CIty Social Insurance Dong Da District - 15 min walk - 1.3 km
  • Temple of Literature - 4 min drive - 2.6 km
  • Hanoi French Hospital - 4 min drive - 2.2 km

Getting around

  • Hanoi Railway Station - 14 min drive
  • Ga Hà Đông Station - 30 min drive
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪Food Exchange - ‬1 min walk
  • ‪The Coffee House - Số 1 Thái Hà - ‬1 min walk
  • Phở Gà Ta
  • ‪Bún Riêu Tóp Mỡ - ‬3 min walk
  • ‪iSushi Thái Hà - ‬2 min walk

About this property

Novotel Hanoi Thai Ha

Family-friendly 5-star hotel near Hanoi Old Town Night Market
Novotel Hanoi Thai Ha offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 10 meeting rooms are available. Event space at this hotel measures 2303 square feet (214 square meters) and includes conference space. A children's pool, a fitness center, and spa services are also featured at the luxury Novotel Hanoi Thai Ha. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Hanoi hotel.

  • 1 building
  • 343 guestrooms or units
  • 27 levels
  • 2303 sq ft of conference space
  • 214 sq m of conference space
  • Built in 2020
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Gift shop
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Novotel Hanoi Thai Ha offers 343 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 46-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has couples treatment room(s). Services include massages.

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Exterior
Novotel Suites Hanoi
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  • Kids pool
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 276 reviews
The price is CA $108
CA $123 total
includes taxes & fees
May 2 - May 3
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Property amenities

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room crib
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; VND 396,900 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Accessibility

  • No elevator

Room amenities

Entertainment

  • 46-inch LED TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 981750.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately VND 396900 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 981750.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hanoi Thai Ha Opening May 2019 Hotel
Novotel Hanoi Thai Ha Opening June 2019 Hotel
Novotel Thai Ha Opening June 2019 Hotel
Novotel Hanoi Thai Ha Opening June 2019
Novotel Thai Ha Opening June 2019
Hotel Novotel Hanoi Thai Ha (Opening June 2019) Hanoi
Hanoi Novotel Hanoi Thai Ha (Opening June 2019) Hotel
Hotel Novotel Hanoi Thai Ha (Opening June 2019)
Novotel Hanoi Thai Ha (Opening June 2019) Hanoi
Novotel Hanoi Thai Ha (Opening May 2019)
Novotel Hanoi Thai Ha Hotel
Novotel Hanoi Thai Ha Hanoi
Novotel Hanoi Thai Ha Hotel Hanoi
Novotel Hanoi Thai Ha (Opening November 2019)

Novotel Hanoi Thai Ha Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 68 out of 105 reviews
Rating 8 - Good. 24 out of 105 reviews
Rating 6 - Okay. 5 out of 105 reviews
Rating 4 - Poor. 4 out of 105 reviews
Rating 2 - Terrible. 4 out of 105 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Hassaan

Stayed 1 night in Dec 2025

10/10 Excellent

Sreerupa

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was a lovely stay. The hotel service was very easy
Stayed 1 night in Dec 2025

10/10 Excellent

Wee Lian

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Spent a great week at Novotel Thai Ha. The Deluxe room is very well equipped and very large and spacious! Will definitely be back again.
Stayed 6 nights in Dec 2025

10/10 Excellent

Wee Lian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I are very pleased with the room we have booked. It is very large and very well equipped. The room comes with a very good washing machine and dryer. There is also a kitchen and washing area fully equipped with cooking utensils and crockery. There is an induction hob top. A capsule coffee brewer is also provided. I also like the Bluetooth speaker next to the bedside. I didn't bring my own HDMI cable, otherwise I would have used the TV as my computer monitor, internet access is excellent and fast. The room has a Walk-in closet equipped with an ironing board and the sitting toilet is equipped with a heated toilet seat Toto electronic controlled bidet, The wash basin and showering area are in their own room, so it is a very long room. The King Size Bed is big for 2 adults and a child, a settee is also good for lying down or sleeping. There's plenty of table space for your laptop. We didn't initially get breakfast as part of the booking, but for the 3 days that we did, we are very pleased with the breakfast options with Korean, Vietnamese, Western and Indian food options. Food quality and variety is excellent! We originally intended to stay for a week but ended staying 9 days due to a change in our schedule. I booked to check-in early 2 days earlier and have no problems during the check-in. Overall, loved my experience at Novotel Thai Ha! Will definitely be back again!
Deluxe Room
View From 14th Floor Deluxe Room
Night View of Novotel Thai Ha
Breakfast spread at level 3
Stayed 2 nights in Dec 2025

2/10 Terrible

Thao

Stayed 3 nights in Sep 2025

2/10 Terrible

ANAND

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel is ok. But the way of treatment by the staff is weird overall for us. Day one, we checked in i requested for additional water bottle since only 2 was kept and we were 3 people. Immediately i get a call from the reception that as per hotel policy we give only 2 water bottle and there would be additional charge. Only after I explained that we are 3 people they provided water bottle. The booking done in advance says its for 3 people then why do we need this situation and explanation. Secondly, the staff doesn't want to welcome us.Agreed we are of different origin (non asian and non Caucasian) atleast a simple smile as a courtesy to other human being can be done. They greet others with a smile but when it comes to us all we get is a sigh. Lastly, before check out they inspected our room and the laundry bag was missing..it could have been a genuine mistake at our end that we could have packed it by mistake or misplaced it but the rude reception lady is insulting us saying that "you took it and its missing " better words could have been used here. Didn't want to argue for being accused as someone who took stuff just paid 30k Dong for a laundry bag which may have been packed by mistake or misplaced. Don't understand the level of service Novotel claims for themselves. You can be a great chain of hotel but atleast have the basic courtesy to treat your guests.
Stayed 4 nights in Dec 2025

8/10 Good

Tiep, Falls Church

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 2 nights in Dec 2025

4/10 Poor

Denis

Travelled with partner
Liked: Cleanliness, property conditions & facilities
To be put in a room next to the casino entrance and elevator meant no sleep for 2 nights
Stayed 4 nights in Nov 2025

10/10 Excellent

Ching Huen Nicole

Stayed 3 nights in Nov 2025

10/10 Excellent

SHAHIN

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

HYUK MAN

Stayed 3 nights in Oct 2025

8/10 Good

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 16 nights in Jul 2025

10/10 Excellent

Choon Ming

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was given a free upgrade of the room upon check in which was a lovely surprise.
Stayed 2 nights in Jul 2025

10/10 Excellent

Antonio, Bellevue

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in Hanoi, albeit a bit far from old quarters and nightlife.
Stayed 1 night in Jun 2025

8/10 Good

HANAH, Werrington

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms. Good for family.
Stayed 5 nights in Apr 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service

Rude and impatient check in staff.

When I checked in with prepaid, the front desk insisted I did not pay. Even after I showed him my receipt, he still insisted I never paid. He was very rude and impatient about it. When I checked out, they then said I already paid. The check out staff was very friendly and polite. I have stayed here a few times before and the check in staff were always very friendly. Except this time, the check in staff was very rude.
Stayed 3 nights in Apr 2025

10/10 Excellent

HyeJin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Heng Hui

Stayed 1 night in Feb 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Room size good, but a few ceiling lights did not work. The spa service is mediocre and overpriced. Breakfast ok, the daily pho was delicious.
Stayed 2 nights in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great 👍 👌 👏
Stayed 2 nights in Feb 2025

4/10 Poor

bharat

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Reception desk service was not acceptable. They were not courteous at accommodations. Not admitting their mistake in reservation even after correcting. Hotel was excellent except their staff needs training.
Stayed 1 night in Feb 2025

8/10 Good

Thuan

Stayed 1 night in Jan 2025

8/10 Good

Thuan

Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are grateful that Novotel was our comfort zone when we traveled to Hanoi. Staff was kind, eager to help, and approachable. Eventhough Staff was having a hard time speaking English they tried their Best to accommodate you. It was a very convenient location. We felt safe and comfortable staying into this hotel. However, if you go for a tour check the tour agency first because this is away from old quarter. Overall, thank you Novotel Hanoi for the great assistance while we enjoyed our holidays.
Stayed 4 nights in Dec 2024