San Grand Hotel

4.0 star property
4-star spa hotel near Thang Long Water Puppet Theatre

Choose dates to view prices

Photo gallery for San Grand Hotel

Serves breakfast, lunch, and dinner
Point of interest
Minibar, in-room safe, desk, laptop workspace
Lunch and dinner served, vegetarian cuisine
Reception
Reviews
9.4

Exceptional

Popular amenities

  • Spa
  • Breakfast available
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
No.02 Cau Go Alley, Hang Bac Str., Hoan Kiem Dist., Hanoi Old Quarter, Hanoi
  • Popular LocationThang Long Water Puppet Theatre2 min walk
  • Popular LocationHoan Kiem Lake8 min walk
  • Popular LocationHanoi Opera House15 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)40 min drive

Room options

San Double or Twin Room with City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Executive Double Room, City View

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room with Window

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

Family Connecting Room

  • 58 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

Grand Suite with Lake View

  • 68 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Deluxe Window No View

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

Senior Suite Room with Balcony

  • 38 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Premium Double Room with Lake View

  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

Premium Connecting Room

  • 58 sq m
  • Lake view
  • Sleeps 5
  • 1 Double Bed and 1 Queen Bed

Similar properties

About the area

Hanoi

Heart of Hanoi.You'll be steps from Thang Long Water Puppet Theatre and within a 10-minute walk of Hoan Kiem Lake with a stay at this Old Quarter hotel. O Quan Chuong and Dong Xuan Market are also within half a mile (1 km).

What's nearby

  • Thang Long Water Puppet Theatre - 2 min walk
  • Hoan Kiem Lake - 8 min walk
  • O Quan Chuong - 8 min walk
  • Dong Xuan Market - 10 min walk
  • Hanoi Opera House - 15 min walk

Getting around

  • Hanoi Long Bien Station - 14 min walk
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • Nộm Bò Khô Long Vi Dung - 1 min walk
  • Hanoi Coffee Station - 2 min walk
  • Quán Ốc Vi Sài Gòn - 1 min walk
  • Ốc Nóng - Nguyễn Hữu Huân - 1 min walk
  • Sâm Cây Si - Bún Cá - 1 min walk

About this property

San Grand Hotel

4-star spa hotel near Thang Long Water Puppet Theatre
San Grand Hotel offers its guests a full-service spa. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at San Grand Hotel . An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 50 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Dining venue
San Grand Hotel offers 50 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The Huc Spa has couples treatment room(s). Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

Languages

English, Vietnamese

Property amenities

Family friendly

  • Children's dinnerware
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: VND 190000 for adults and VND 150000 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Full-service spa

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Cable channels
  • LCD TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 0 percent of room rate
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 190000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 528000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: 0 percent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

O'Gallery Classy Hotel Hoan Kiem
O'Gallery Classy Hotel
O'Gallery Classy Hoan Kiem
O'Gallery Classy
O'Gallery Classy Hotel Spa
O'Gallery Classy Hotel Hanoi
O'Gallery Classy Hanoi
San Grand Hotel
San Grand Hotel Hotel
San Grand Hotel Hanoi
Lucien Hanoi Hotel Spa
O'Gallery Classy Hotel Spa
San Grand Hotel Hotel Hanoi
San Grand Hotel former Lucien Hanoi Hotel Spa

San Grand Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 176 out of 231 reviews" "
Rating 8 - Good. 42 out of 231 reviews" "
Rating 6 - Okay. 10 out of 231 reviews" "
Rating 4 - Poor. 2 out of 231 reviews" "
Rating 2 - Terrible. 1 out of 231 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

CHOL SU

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Nice and clean room and bathroom. Great breakfast buffet. Close to Hoan Kiem lake.
Stayed 4 nights in Feb 2024

6/10 Okay

Luz

Travelled with family
Disliked: Staff & service, amenities
The hotel was dated and smelled of food at hallway of our rooms, bedding was thin and bed sheet had a hole. The surrounding of the hotel was crowded and noisy. Breakfast was average but the view overlooking the lake from breakfast floor was unbeatable. Overall, not recommended.
Stayed 1 night in Feb 2024

8/10 Good

AJIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean but small . Particularly if you get back room then window is really small. Other than that thia place is good.
Stayed 4 nights in Jan 2024

8/10 Good

Janey

Travelled with group
Liked: Cleanliness, property conditions & facilities
We thought the hotel was perfectly located. Rooms were quiet and comfortable. Staff in reception were excellent. The breakfast was mediocre and the staff at breakfast did not go out of their way to service us.
Stayed 2 nights in Jan 2024

10/10 Excellent

Tamimi

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Warren

Stayed 1 night in Jan 2024

10/10 Excellent

Andy, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great location with a lovely view over the lake if you go to the sky bar. All the staff were fantastic - helpful and personable. Room were clean and cosy and the bathroom had a great shower. Highly recommended
Stayed 2 nights in Jan 2024

10/10 Excellent

Anjuly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is right in the heart of old Hanoi, really good breakfast and wonderful customer service by Kylie!
Stayed 3 nights in Dec 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five stars
Staff were wonderful. Everything was great highly recommend.
Stayed 3 nights in Dec 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024