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Super Candle Hotel

4.0 star property
4-star Art Deco hotel near Hoan Kiem Lake

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Photo gallery for Super Candle Hotel

Front of property
Lobby
Garden
Daily buffet breakfast (VND 250000 per person)
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
287 - 301 Doi Can Str, Ba Dinh, Hanoi, 10000
  • Place, Embassy of Japan
    ‪5 min walk‬
  • Place, Lotte Center Hanoi
    ‪10 min walk‬
  • Place, West Lake
    ‪13 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | Living area

One Bedroom Apartment

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Executive Double Room | View from room

Executive Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | View from room

Two Bedroom Apartment

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 120 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • City view
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • City view
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room

Executive Twin Room | View from room

Executive Twin Room

  • City view
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for President Suite Room

President Suite Room

President Suite Room

  • City view
  • 230 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Twin Beds and 2 Queen Beds

View all photos for Studio Apartment One Bedroom

Studio Apartment One Bedroom

Studio Apartment One Bedroom

  • City view
  • 50 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment

Family Apartment | View from room

Family Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 89 sq m
  • 2 bedrooms
  • Sleeps 3
  • 3 Twin Beds

About the area

Hanoi

Heart of Hanoi.Your stay at this Ba Dinh hotel places you within 3 miles (5 km) of Hoan Kiem Lake and Hanoi Old Town Night Market. Van Phuc Diplomatic Corps and Embassy of Japan are also within half a mile (1 km).

What's nearby

  • Van Phuc Diplomatic Corps - 3 min walk - 0.3 km
  • Embassy of Japan - 5 min walk - 0.5 km
  • Vincom Center Metropolis - 7 min walk - 0.6 km
  • Lotte Center Hanoi - 10 min walk - 0.9 km
  • West Lake - 13 min walk - 1.1 km

Getting around

  • Hanoi Giap Bat Station - 9 min drive
  • Noi Bai Intl. Airport (HAN) - 22 min drive

Restaurants

  • ‪La Thanh Hotel - ‬2 min walk
  • ‪Idea Station - Coffee & Networking - ‬3 min walk
  • ‪Hatoyama - ‬4 min walk
  • ‪Longing Cafe & Tea House Ngõ 36 Vạn Bảo - ‬4 min walk
  • ‪Nhà hàng Nhật Bản ManMaRu - ‬2 min walk

About this property

Super Candle Hotel

4-star Art Deco hotel near Hoan Kiem Lake
As a guest of Super Candle Hotel, you'll find 2 hot tubs, an indoor pool, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 1292 square feet (120 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Super Candle Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Hanoi hotel.

  • 72 guestrooms or units
  • 21 levels
  • 2 dining venues
  • Meeting rooms
  • 1292 sq ft of conference space
  • 120 sq m of conference space
  • Built in 2013
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Super Candle Hotel offers 72 air-conditioned accommodations with minibars and safes. Memory foam beds feature premium bedding. 37-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Microwaves and irons/ironing boards can be requested. Housekeeping is provided daily.

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  • Free WiFi
4.4 out of 5, Excellent, 277 reviews
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 250,000 for adults and VND 200,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Hardwood flooring in room

Room amenities

Entertainment

  • 37-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Minibar
  • Paper towels
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Computer monitor
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 650000.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 250000 for adults and VND 200000 for children
  • Airport shuttle fee: VND 650000 per vehicle (one-way)
  • Rollaway bed fee: VND 650000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:30 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Candle Hanoi
Candle Hotel
Candle Hotel Hanoi
Super Hotel Candle Hanoi
Super Hotel Candle
Super Candle Hanoi
Super Hotel Candle
Super Candle Hotel Hotel
Super Candle Hotel Hanoi
Super Candle Hotel Hotel Hanoi

Super Candle Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 279 out of 560 reviews
Rating 8 - Good. 211 out of 560 reviews
Rating 6 - Okay. 47 out of 560 reviews
Rating 4 - Poor. 16 out of 560 reviews
Rating 2 - Terrible. 7 out of 560 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Kwan Cheung

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean and spacious room but water at bath tub or shower is only lukewarm, which is disappointing.
Stayed 2 nights in Dec 2025

8/10 Good

Mahesh

Liked: Cleanliness, amenities
Well kept room however, was dated and a bit old. Needs some TLC. Good location.
Stayed 1 night in Dec 2025

8/10 Good

Parthiv

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good size apartment. Neat and clean. One of the bathroom had a smell
Stayed 3 nights in Dec 2025

10/10 Excellent

Adam

Stayed 3 nights in Dec 2025

6/10 Okay

akane

Stayed 4 nights in Nov 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Clean ample room, well equipped with a comfy large bathroom. Only drawback - limited TV programming mostly Asian channels. No CNN and BBC although those are listed in the programming brochure. Very friendly and helpful reception and restaurant staff. Good job, everybody
Stayed 2 nights in Nov 2025

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities
Very friendly staff at reception and the restaurant. Clean ample rooms. Largely well equipped, however, poor western news programming - no BBC or CNN although listed in the TV brochure. Excellent restaurant menu and service. The only drawback is the area; very busy, smelly hard to walk, practically no sidewalks and unbelievable traffic. Must get picked up and dropped off at the hotel, however, Reception staff will help with that too!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Ran

Stayed 1 night in Nov 2025

10/10 Excellent

Loan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Candle locates in a very busy street; however the hotel is fairly quiet. We appreciate how helpful the staff were to a bunch of elderly traveling through Hanoi. They were so kind and very attentive to our needs. The breakfast buffet foods quality and variety were not consistent- some day the food were great & fresh, other days it was not so abundant and lack luster. Overall, we had a great time at Super Candle hotel and would recommend it to our friends who are traveling through Hanoi.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kimberly

Stayed 3 nights in Oct 2025

8/10 Good

Louis

Stayed 5 nights in Oct 2025

10/10 Excellent

Natalya Tali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and friendly staff, good amenities. It’s not in the best neighborhood. Have to take taxi everywhere.
Stayed 2 nights in Sep 2025

10/10 Excellent

Aidan C

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Japanese food nearby.... We actually became locals and would go everyday for lunch or dinner. The hotel itself is unforgettable expierence from reasonably priced massages to great atmosphere, the staff is also amazing at speaking English I can not wait Togo back
Stayed 2 nights in Aug 2025

10/10 Excellent

TAKUO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although it was a late night check in,they handled it politely. Thank you very much.
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely city stay!

This was our last stop as part of a three week holiday and we found this hotel to be conveniently situated, very comfortable and clean. The staff were friendly and helpful. We also booked spa treatments and I had the best facial treatment that I have ever had! A great experience!
Stayed 3 nights in Mar 2025

10/10 Excellent

Kanemoto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kenyota

Stayed 1 night in May 2025

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is really nice. We loved the pool and the spa staff and reception staff were really friendly and helpful. We had an unfortunate interaction with the restaurant staff on our last night where they kept ignoring us for the entire time and being quite rude, forgetting half our order and only waiting on other tables. Eventually we got up and left as we got tired of waiting for service and it left us quite upset. It was a bit of a hassle trying to get them to honor the expedia 20% off discounts with the VIP access but eventually they did at reception, i feel this was more a lack of communication to the other departments within the hotel. We did have to get up really early for a bus the mornjng we left and they put together breakfast bags for us which was really nice.
Stayed 2 nights in May 2025

10/10 Excellent

Kanemoto

Stayed 2 nights in May 2025

6/10 Okay

TAKAYUKI

Stayed 1 night in May 2025

10/10 Excellent

TAKUO

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

The hotel is nice, spacious rooms. Neighborhood is not very walkable.
Stayed 5 nights in Mar 2025

10/10 Excellent

To-Nhu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and spacious rooms
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large space!

It was fantastic for us to have a large space (2 bed apartment) in the middle of our Vietnam trip. The hotel felt a little outdated though and the main bathroom flooded into the hallway and the poor hotel staff was on her hands and knees with me trying to mop up! It felt like the drain in the bathroom was uphill rather than down.... Location was fine for walking but tours would not pick us up due to not being in the old quarter, travellers beware! Local shops meant we could easily access food and the staff were very helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

HIDEKI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても快適でした

とても快適でした
Stayed 4 nights in Feb 2025