Capsis Astoria Heraklion Hotel

4.0 star property
Family-friendly 4-star hotel near Knossos Archaeological Site

Choose dates to view prices

Photo gallery for Capsis Astoria Heraklion Hotel

Seasonal outdoor pool, open 11:00 AM to 8:00 PM, pool umbrellas
Comfort Room
28-inch Smart TV with satellite channels, Netflix, streaming services
3 restaurants; breakfast, lunch, dinner, and brunch served
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
11 Eleftherias square, Heraklion, Crete Island, 71201
  • Place, Heraklion Archaeological Museum
    ‪1 min walk‬
  • Place, Heraklion Town Hall
    ‪3 min walk‬
  • Place, Heraklion Port
    ‪12 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪8 min drive‬

Room options

Superior Room Street View

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Executive Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 34 sq m
  • Sleeps 4
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed
  • Free WiFi

Junior Suite, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

Triple Room Street View

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

Executive Room for Guests with Special Needs and Abilities

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 3 Twin Beds
  • Free WiFi

Comfort Room

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Superior Room Grand View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 4
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed
  • Free WiFi

Business Suite, Balcony

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

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About the area

Heraklion

City center retreat .At this hotel, you'll be steps from Heraklion Archaeological Museum and within a 15-minute walk of Heraklion Port. Eleftherias Square and Dedalou Shopping Street are also within half a mile (1 km).

What's nearby

  • Heraklion Archaeological Museum - 1 min walk - 0.0 km
  • Heraklion Town Hall - 3 min walk - 0.3 km
  • Heraklion Loggia - 3 min walk - 0.3 km
  • Historical Museum of Crete - 7 min walk - 0.6 km
  • Heraklion Port - 12 min walk - 1.0 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 17 min drive

Restaurants

  • ‪Τυράκι - ‬2 min walk
  • ‪Hari's Creperie - ‬1 min walk
  • ‪Capsis Cafe - ‬1 min walk
  • ‪Χόβολη - ‬6 min walk
  • ‪Τζιράφ - ‬3 min walk

About this property

Capsis Astoria Heraklion Hotel

Family-friendly 4-star hotel near Knossos Archaeological Site
Capsis Astoria Heraklion Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 3 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a 24-hour business center, 3 meeting rooms, and limo/town car service. Event space at this hotel measures 4650 square feet (432 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Capsis Astoria Heraklion Hotel. Parking is available for a fee.

This 4-star Heraklion hotel is smoke free.

  • 1 building
  • 131 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 4650 sq ft of conference space
  • 432 sq m of conference space
  • Built in 1966
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
Capsis Astoria Heraklion Hotel offers 131 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. 28-inch Smart televisions come with satellite channels and Netflix. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Similar properties

Property amenities

Family friendly

  • High chair
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Secured, covered valet parking on site (EUR 20 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 16 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Private wine tours
  • Seasonal outdoor pool
  • Wine tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 28-inch smart TV with satellite channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Covered valet parking fee: EUR 20 per day
  • Pet fee: EUR 10 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 11:00 AM to 8:00 PM.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Astoria Capsis
Astoria Capsis Heraklion
Astoria Capsis Hotel Heraklion
Astoria Heraklion
Capsis Astoria
Capsis Astoria Heraklion
Capsis Astoria Heraklion Hotel
Capsis Astoria Hotel
Capsis Astoria Hotel Heraklion
Capsis Hotel Heraklion
Capsis Astoria Heraklion Hotel Crete
Hotel Astoria Capsis
Capsis Astoria Heraklion
Capsis Astoria Heraklion Hotel Hotel
Capsis Astoria Heraklion Hotel Heraklion
Capsis Astoria Heraklion Hotel Hotel Heraklion

Frequently asked questions

How close is Capsis Astoria Heraklion Hotel to the airport?

Capsis Astoria Heraklion Hotel is 4 mi (17-min drive) away from the Nikos Kazantzakis Airport (HER) airport, the closest popular airport to the property.

How much does it cost to stay at Capsis Astoria Heraklion Hotel?

As of Jun 16, 2026, prices found for a 1-night stay for 2 adults at Capsis Astoria Heraklion Hotel on Jun 21, 2026 start from CA $144, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Capsis Astoria Heraklion Hotel have an airport shuttle?

Airport shuttle services are not available at Capsis Astoria Heraklion Hotel.

How close is Capsis Astoria Heraklion Hotel to the beach?

This hotel is 3.7 mi (19-min drive) from Ammoudara Beach and 4.4 mi (20-min drive) from Karteros Beach. Don't forget your sunscreen!

Does Capsis Astoria Heraklion Hotel offer free breakfast?

Free breakfast isn’t provided at Capsis Astoria Heraklion Hotel, but buffet breakfast is offered for a fee of EUR 16 per person. It's available every day from 7 AM to 10:30 AM.

Is there a casino at Capsis Astoria Heraklion Hotel?

No, there is no casino at this hotel.

What time is check-in at Capsis Astoria Heraklion Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Capsis Astoria Heraklion Hotel?

Free parking is not available at this hotel. Valet parking is available for EUR 20 per day.

Does Capsis Astoria Heraklion Hotel have a pool?

Capsis Astoria Heraklion Hotel features a seasonal outdoor pool. Guests can enjoy pool access from 11:00 AM to 8:00 PM.

Does Capsis Astoria Heraklion Hotel have a restaurant?

There are 3 onsite restaurants, offering options like Mediterranean cuisine, a beachfront location, and ocean views.

Does Capsis Astoria Heraklion Hotel have a spa?

There are no spa services available at this hotel.

How close is Capsis Astoria Heraklion Hotel to downtown Heraklion?

Capsis Astoria Heraklion Hotel is 0.2 mi away from Heraklion.

Capsis Astoria Heraklion Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 449 out of 1002 reviews
Rating 8 - Good. 363 out of 1002 reviews
Rating 6 - Okay. 124 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, safe, wonderful staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities
Clean refurbished room, nice walk in shower, helpful cheerful staff and good food and drinks.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Andrew Bastarache

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was amazing paid valet parking made it very convenient a lot of shopping bars restaurants in the area
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Emad

Liked: Cleanliness, staff & service, property conditions & facilities
Was great accommodation
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Alexandria

Disliked: Cleanliness
Close location to everything
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, close to shopping and dining. Would stay there again.
Stayed 1 night in May 2025
Verified

8/10 Good

Juraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great breakfast,
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Yoshiyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was perfect for sightseeing of Crete island.
Stayed 1 night in May 2025
Verified

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location

Good location, fantastic top deck open bar/restaurant, very good food and friendly service.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and property overall. Staff were amazingly friendly, allowed us to store our luggage after check out as we explored the city. Would book again.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location near the Archaeological Museum, restaurants, and bus stops. Friendly and helpful staff.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property close to shopping.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Georgia

Liked: Cleanliness, amenities
Great stay
Stayed 5 nights in Jul 2024
Verified

6/10 Okay

Maria

Liked: Cleanliness, staff & service, amenities
Great location and delicious breakfast!
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant Hotel with fantastic location

Brilliant hotel. Fantastic location. Super friendly staff. 10/10!
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for sightseeing and busses. Clean, comfortable bed, good shower, extensive breakfast choice and the icing on the cake is the rooftop pool/bar which has lovely food with great service, a pool to cool down in and amazing views. Highly recommend.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities

Another stay at the Capsis

We stay here many times. It has recently been refurbished and it is excellent
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, nice rooftop and pool. No complaints. Good quality aircon which is rare.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

JAYNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for being in the centre of Heraklion, and the breakfast there was brilliant!
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended for a city hotel. Friendly and welcoming stuff. Recently renovated.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Danice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were a family of five in three rooms for two nights. We all really enjoyed this hotel. Nice roof bar and pool, where we spent a lot of time. Very comfortable rooms. Excellent breakfast. And a great location, across the street from thecArchaeologic
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Andy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service. Very clean and staff is very helpful and cheerful.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

GEORGIOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in proximity. Clean, relaxed, easy going. Top tier amenities. Nicely renovated rooms. Spectacular view.
Stayed 3 nights in Aug 2025