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Heron Island Resort

3.5 star property
3.5-star beachfront resort near Heron Island Dock

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Photo gallery for Heron Island Resort

Dock
Steam room, body treatments, aromatherapy, hot stone massages
Bar (on property)
Beachside Room | Living room
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
Via Gladstone, Heron Island, QLD, 4000
  • Place, Heron Island Beach
    ‪1 min walk‬
  • Place, Capricornia Cays National Park
    ‪1 min walk‬
  • Place, The University of Queensland - Heron Island Research Station
    ‪5 min walk‬

Room options

View all photos for Turtle Room

Basic Room (Turtle Room)

Turtle Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Turtle Family Room

Family Room (Turtle Family Room)

Turtle Family Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Reef Room

Desk, bed sheets, alarm clocks

Reef Room

8.0 out of 10
Very good
(2 reviews)
  • Partial ocean view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Futon

View all photos for Reef Family Room

Family Room (Reef Family Room)

Reef Family Room

  • Partial ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Beachside Room

Beachside Room | Living room

Beachside Room

8.0 out of 10
Very good
(5 reviews)
  • Partial ocean view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Futons

About the area

Heron Island

On the beach.Within a 10-minute walk of the resort, you'll find The University of Queensland - Heron Island Research Station and Heron Island Dock.
View more Resorts in Heron IslandOpens in a new window

What's nearby

  • Heron Island Beach - 1 min walk - 0.0 km
  • Capricornia Cays National Park - 1 min walk - 0.0 km
  • The University of Queensland - Heron Island Research Station - 5 min walk - 0.5 km
  • Heron Island Dock - 7 min walk - 0.6 km

Restaurants

  • ‪Baillie's Bar - ‬5 min walk

About this property

Heron Island Resort

3.5-star beachfront resort near Heron Island Dock
Simply walk outside to feel the sun on your face at the white sand beach. At Heron Island Resort, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and scuba diving.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. This beach resort also offers an outdoor pool, a garden, and a terrace. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Heron Island resort.

  • 1 building
  • 1 floor
  • 112 guestrooms or units
  • Meeting rooms
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Heron Island Resort offers 112 accommodations with ceiling fans. Rooms open to balconies or patios. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is provided once per stay.
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Similar properties

Private beach, white sand, beach towels, snorkeling
Wilson Island
Wilson Island
  • On private beach
  • Breakfast included
  • All-inclusive
  • Restaurant
5.0 out of 5, Exceptional, 19 reviews
Wilson Island

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in some public areas: WiFi (AUD 25 per day)

Parking and transportation

  • Ferry terminal shuttle (surcharge)
  • Uncovered self parking on site (AUD 14 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Boat tours
  • Ecotours
  • Full-service spa
  • Helicopter/airplane tours
  • Kayaking
  • Outdoor pool
  • Scuba diving
  • Snorkeling

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Ceiling fan
  • Desk
  • Eco-friendly toiletries

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Express check-out available

Special check-in instructions

Guests must transfer via Boat or helicopter to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 8:00 AM - 8:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

There is no cell phone service at this property due to its remote location.

This property is accessible by boat or helicopter. Boat transfers are available at 9:30 AM from Gladstone to Heron Island on Friday-Monday and Wednesday. The required fee for boat transfers is AUD 85 per adult and AUD 45 per child each way. On Tuesday and Thursday, access is only available via helicopter for the listed transfer service fee amounts. On December 25, access is only available via helicopter.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

The listed destination fee is charged for a maximum of AUD 21 per person, per stay.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless internet in public areas: AUD 25 per day (rates may vary)
  • Uncovered self parking fee: AUD 14 per night
  • Rollaway bed fee: AUD 75 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Heron Island Resort

Heron Island Hotel Heron Island

Heron Hotel Heron

Heron Island Resort Resort

Heron Island Resort Heron Island

Heron Island Resort Resort Heron Island

Frequently asked questions

How close is Heron Island Resort to the airport?

Heron Island Resort is 21.6 mi (228-min drive) away from the Gladstone, QLD (GLT) airport, the closest popular airport to the property.

How much does it cost to stay at Heron Island Resort?

As of May 26, 2026, prices found for a 1-night stay for 2 adults at Heron Island Resort on Jun 8, 2026 start from CA $272, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Heron Island Resort have an airport shuttle?

Airport shuttle services are not available at Heron Island Resort.

How close is Heron Island Resort to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does Heron Island Resort offer free breakfast?

Heron Island Resort does not offer free breakfast.

Is there a casino at Heron Island Resort?

No, there is no casino at this resort.

What time is check-in at Heron Island Resort?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Heron Island Resort?

Free parking is not available at this resort. Self parking is available for AUD 14 per night.

Does Heron Island Resort have a pool?

Heron Island Resort features an outdoor pool.

Does Heron Island Resort have a restaurant?

Heron Island Resort is home to Shearwater Restaurant, which features ocean views, a beachfront location, and al fresco dining.

Does Heron Island Resort have a spa?

This resort has a spa, which features mani/pedis, massages, and facials.

How close is Heron Island Resort to downtown Heron Island?

Heron Island Resort is 0.1 mi away from Heron Island.

Heron Island Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 137 out of 314 reviews
Rating 8 - Good. 124 out of 314 reviews
Rating 6 - Okay. 31 out of 314 reviews
Rating 4 - Poor. 16 out of 314 reviews
Rating 2 - Terrible. 6 out of 314 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Vrotnesky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Feb 2026

6/10 Okay

Jackie

Travelled with family
Liked: Cleanliness, staff & service
Heron island smells awful of bird poop. Everywhere! At $350 a night, no a/c or window screens. Snorkeling was amazing! Staff were present. Breakfast was good. Pizza not so much. Salad I had was served with mustard as a dressing. Gross.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jane

Stayed 5 nights in Oct 2025

10/10 Excellent

Lulu

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 5 nights in Jan 2026

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Heron Island is a very special place. All of the staff were very friendly and helpful.
Stayed 3 nights in Jan 2026

2/10 Terrible

Hui Vivien

Disliked: Staff & service, amenities, property conditions & facilities
I was under the impression the booking made on Wotif includes breakfast and boat transfer. It turned out it has only included accommodation. We ended up paying extra $90 for ferry and about $60 for breakfast. It was a rip off. Heron Island Resort is getting old and rundown. The staff cancelled our ferry and subsequently the first night stay at 1.46pm on 26th December without any. phone call but just a message on wotif. I drove 8 hours to get to Gladstone to catch the ferry next morning but it was cancelled. We had to book for last minute accommodation and activities for the next day around Gladstone. There was a very poor communication that has caused us to spend extra $340 unexpected. There was no response from Heron Island until I made a few phone calls and left messages. I have been coming to this island to watch turtle hatching and nesting for the last 10 years. I dont think I would consider coming any more.
Stayed 2 nights in Dec 2025

8/10 Good

Richard

Travelled with family
Natures paradise is awaiting everyone - birds, turtles (laying eggs or hatching!!) Rays, sharks and all kind of sea and reef creatures! Just walk into the water and experience the paradise! Since our last stay 2 years ago the new management improved a lot. Service is off course still to be provided by evey staff member - also better but always improvements possible. Food is a challenge as the Canadian company decided to have to pay for breakfast extra, this makes the stay with lunch and dinner to pay extra too an expensive holiday especially for families, take away is a cheaper option but needs more variations as with the buffet options and breakfast variations to extend too. Still no fly screens at the windows is a downside. All over - perfect to enjoying nature at the Great Barrier Reef.
Stayed 9 nights in Dec 2025

10/10 Excellent

Peter

Stayed 3 nights in Dec 2025

8/10 Good

Benjamin, Moffat Beach

Travelled with family
Amazing place to visit
Stayed 5 nights in Dec 2025

10/10 Excellent

Penelope

Liked: Cleanliness, property conditions & facilities
Paradise on the outer reef surrounded by nesting turtles, nesting birds and all marine creatures
Stayed 7 nights in Dec 2025

10/10 Excellent

Christine

When I arrived, I was told I was upgraded. That was such an amazing surprise!
Stayed 4 nights in Nov 2025

8/10 Good

Sharee

Liked: Cleanliness, staff & service, amenities
The complete RnR experience in a tropical location
Stayed 2 nights in Oct 2025

6/10 Okay

Andrew

Disliked: Cleanliness, amenities
Wow, what a stunning island! Unfortunately the resort is complacent as a result. Rooms are tired. The whole resort buildings need upgrading. Staff were lovely but most were kids who looked like they needed supervision! Areas weren’t tidied up (some empty wine bottles left on the sunset terrace for 48 hours). Heron Island’s unique location deserves better.
Stayed 2 nights in Oct 2025

8/10 Good

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The island is stunning, beautiful attention to nature, you felt privileged to be there. Staff were amazing and rooms were roomy and clean. My only gripe relates to catering. In particular, dinner service which was buffet style and frankly, awful. There are limited other options and I appreciate the logistics associated with being so remote but please improve the quality of food available.
Stayed 2 nights in Oct 2025

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very close to the beach , surrounded by nature , spacious, relaxing, restaurant was amazing ! Staff all incredibly friendly and knowledgeable. Amazing stay
Stayed 3 nights in Sep 2025

8/10 Good

Ching Hong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Aljaz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A paradise island. The friendliness and willingness of the staff to make our trip the best it could be our weighed any small downsides to this accommodation. One being the food, I’m sure they are doing the best with what they have but for the price of food that seemed more like heated up from frozen, it was a shock to pay an extra $2000 for 5 nights in food, wetsuit hire, a boat trip out to the reef where it was poor visibility and a depressing state of dead coral. Wilson island on the other hand was incredible!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend for a quiet getaway
Stayed 2 nights in Aug 2025

10/10 Excellent

Khib, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reef snorkeling off the beach & easy to be off-grid at this eco-friendly resort with wonderfully helpful staff…what more could one want? Very highly recommended!
Stayed 5 nights in Jul 2025

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A beautiful island Holiday

Heton Island Resort was actually better than we expected. Most things were expensive an not a big choice. The highlight was the snorkelling and diving which was the best anywhere.
Stayed 4 nights in Jul 2025

8/10 Good

Jenny

Stayed 4 nights in Jun 2025

8/10 Good

Cynthia

Travelled with family
Liked: Staff & service
Beautiful island experience while enjoying snorkeling the reef. Food is expensive.
Stayed 2 nights in Jun 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

B

Beautiful island and incredible friendly employees. However, no one was around to ask questions. We weee told multiple times that things weren’t available because the resort only had 50 rooms books. It was very frustrating because we DID pay a lot to be there and to have services cut was unacceptable. We were told. We couldn’t take food or drinks, but food wasn’t available much of the time. Additionally, the resort is very run down and needs updates.
Stayed 1 night in May 2025