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Heron Island Resort

3.5 star property
3.5-star beachfront resort near Heron Island Dock

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Photo gallery for Heron Island Resort

Aerial view
Reception hall
Balcony
Exterior
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Pool
  • Laundry

Explore the area

Map
Via Gladstone, Heron Island, QLD, 4000
  • The University of Queensland - Heron Island Research Station
    ‪3 min walk‬
  • Heron Island Dock
    ‪5 min walk‬
  • Heron Island Beach
    ‪5 min walk‬

Room options

View all photos for Standard Room (Reef Room)

1 bedroom, desk, bed sheets, alarm clocks

Standard Room (Reef Room)

  • 22 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Futon

View all photos for Beachside Room

Beachside Room | Living room

Beachside Room

  • 22 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Futons

View all photos for Family Room (Reef Family Room)

Family Room (Reef Family Room)

Family Room (Reef Family Room)

  • 30 sq m
  • Partial ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Basic Room (Turtle Room)

Basic Room (Turtle Room)

Basic Room (Turtle Room)

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Turtle Family Room)

Family Room (Turtle Family Room)

Family Room (Turtle Family Room)

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

About the area

Heron Island

On the beach.Within a 10-minute walk of the resort, you'll find The University of Queensland - Heron Island Research Station and Heron Island Dock.
View more Resorts in Heron IslandOpens in a new window

What's nearby

  • Capricornia Cays National Park - 1 min walk - 0.0 km
  • The University of Queensland - Heron Island Research Station - 3 min walk - 0.3 km
  • Heron Island Dock - 5 min walk - 0.5 km
  • Heron Island Beach - 5 min walk - 0.5 km

About this property

Heron Island Resort

3.5-star beachfront resort near Heron Island Dock
Simply walk outside to feel the sun on your face at the white sand beach. At Heron Island Resort, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and scuba diving.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. This beach resort also offers an outdoor pool, a garden, and a terrace. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Heron Island resort.

  • 1 building
  • 1 floor
  • 112 guestrooms or units
  • Meeting rooms
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Heron Island Resort offers 112 accommodations with ceiling fans. Rooms open to balconies or patios. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is provided once per stay.
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Languages

English

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Aerial view

Wilson Island

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  • Breakfast included
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5.0 out of 5, Exceptional, 15 reviews
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in some public areas: WiFi (AUD 25 per day)

Parking and transportation

  • Ferry terminal shuttle (surcharge)
  • Uncovered self parking on site (AUD 11 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Boat tours
  • Ecotours
  • Full-service spa
  • Helicopter/airplane tours
  • Kayaking
  • Outdoor pool
  • Scuba diving
  • Snorkeling

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Ceiling fan
  • Desk
  • Eco-friendly toiletries

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

Guests must transfer via Boat or helicopter to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
There is no cell phone service at this property due to its remote location.
This property is accessible by boat or helicopter. Boat transfers are available at 9:30 AM from Gladstone to Heron Island on Friday-Monday and Wednesday. The required fee for boat transfers is AUD 85 per adult and AUD 45 per child each way. On Tuesday and Thursday, access is only available via helicopter for the listed transfer service fee amounts. On December 25, access is only available via helicopter.

Renovations and closures

This property is closed from June 20 2025 to June 21 2025 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

The listed destination fee is charged for a maximum of AUD 21 per person, per stay.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless internet in public areas: AUD 25 per day (rates may vary)
  • Uncovered self parking fee: AUD 11 per night
  • Rollaway bed fee: AUD 75 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts major credit cards, Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Heron Island Resort
Heron Island Hotel Heron Island
Heron Hotel Heron
Heron Island Resort Resort
Heron Island Resort Heron Island
Heron Island Resort Resort Heron Island

Heron Island Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 120 out of 279 reviews
Rating 8 - Good. 112 out of 279 reviews
Rating 6 - Okay. 27 out of 279 reviews
Rating 4 - Poor. 16 out of 279 reviews
Rating 2 - Terrible. 4 out of 279 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Rachael Elizabeth

Stayed 3 nights in Mar 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Wonderful place, magical, snorkeling fantastic, but they could have more options to eat…
Stayed 3 nights in Feb 2025

10/10 Excellent

Mark

One of a kind, beautiful, location!
Stayed 2 nights in Mar 2025

8/10 Good

CHRISTINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heron Island is perfect for experiencing the natural world. The resort accomodation is comfortable and set amongst the trees with the beach beyond. Perfect for seeing turtle hatchlings, sharks, rays and numerous species of birds.
Stayed 2 nights in Feb 2025

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service
Always an amazing time with the turtles and snorkelling Research tour is always good to do Resort does need a refresh
Stayed 7 nights in Feb 2025

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It’s is an incredible place to go diving/snorkelling. The staff are very helpful and friendly. It is not a luxury stay you go there for the reef and that is all. Breakfast is good. The dinner was also good however it is incredibly expensive. Not sure why they charge an extra 25$ a day for WiFi on top of the room price. It is an excellent experience if you don’t mind spending the money. Would definitely recommend to friends.
Stayed 2 nights in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved it. I’ll be back again for sure. The wildlife was amazing. Fabulous buffet breakfast. The staff were so kind and helpful. Big thank you to nurse Liz.
Stayed 2 nights in Jan 2025

8/10 Good

Carrissa

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Heron Island is a brilliant opportunity to snorkel with beautiful sea life. Sharks, rays, turtles and coral that is starting to come back to life. The island itself is wonderful. Loads of turtles coming up the beach each evening and hatchlings popping out of the sand all over. The accommodation however is absolutely dreadful! It is severely dated with no air conditioning, broken locks, missing louvred glass in the windows, coupled with the fact that you aren’t allowed to bring food, makes for a very expensive trip, especially with young children. Considering the price you pay to get there and stay, I would expect nicer, albeit basic rooms, and cheaper food options for young children and families.
Stayed 3 nights in Jan 2025

10/10 Excellent

Corena

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Heron Island was really organised, when we arrived off the Ferry there was a brief and we knew exactly where to go after the brief was finished. The lunch and dinner was pre booked by the accomodation and we liked that and a lovely buffet breakfast was included in our stays price. When we booked into our accomodation we even recieved beach towels, which we did not even think would be provided. The rooms are neat and tidy, they are normal rooms not super flash but you had everything you needed. There were no aircons, but we had fans. The birds on the island make noises in the evenings, so earplugs are provided by the accomodation. They really think of everything. The stay was lovely, at Heron island you do not spend a lot of time in your room, since the beach, snorkelling, diving, all the activities are just too amazing on the island. This was one of our best holidays we have had and the staff really made things easy and were very helpful to make our stay absolutely lovely.
Stayed 1 night in Jan 2025

8/10 Good

zhong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heron island is beautiful
Stayed 5 nights in Jan 2025

10/10 Excellent

Daniel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Coral bleaching makes the lace a bit unattractive if you want to see coral. Our visit was marred by High winds which churned up the water and limited visibility when snorkeling. Got to see turtle hatchlings march to the see. We first came in 2012 and it was amazing. Now 12 years later the rooms are clean but show their age. Beautiful birds but expect to get poo dropped on you as they roost often over the walking path. There are complementary guided nature walks that are worthwhile taking.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so very professional and pleasant, usually in a big group like that there would be someone a bit grumpy! Not a one! The knowledge of the group leaders is astounding! Just loved it!
Stayed 4 nights in Jan 2025

8/10 Good

Annie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were bare bones but the island experience was spectacular! The beds were clean and comfortable and staff was very responsive. The access the nature and marine life is priceless. This is not an all inclusive resort so expect to pay for everything else from any excursions, coffee, a roll away bed and meals. (Except breakfast) However beach towels, snorkel set and water are included! (Filtered tap water) The resort offered bird, reef and island walks. All educational and inspiring! The views, water, sunsets and marine life were incredible. Wonderful to show our children to respect our earth and do everything we can to counter the effects of climate change/global warming.
Stayed 2 nights in Jan 2025

6/10 Okay

Craig

Travelled with family
Disliked: Cleanliness, amenities
Had to go to reception to get toilet roll and to get bathroom soap filled (was empty), the day after the room was serviced! Didn't empty the bathroom bin when serviced either. Basically the reef and environment are great, but do not expect any more than 2 stars as far as room servicing goes.
Stayed 6 nights in Dec 2024

10/10 Excellent

Adnan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Dec 2024

8/10 Good

Junko

Liked: Cleanliness, staff & service, property conditions & facilities
We could see beautiful views from the window. Great experience!
Stayed 4 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday trip. The only bad thing is the resort controls arrival time as the only way to get there is by the ferry sponsored by the hotel. Yet, our room was not ready upon arrival.
Stayed 3 nights in Nov 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Diane

Stayed 3 nights in Oct 2024

10/10 Excellent

Kristy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay on the island - has everything you need! It would be good to have an alternative to the $48 buffet dinner on the weekend - we don't eat that much food!
Stayed 3 nights in Oct 2024

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning nature
Stayed 2 nights in Sep 2024

6/10 Okay

Sharon

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We liked the island. Most staff was friendly. Appreciated the towel exchange. Booking for certain times at the one restaurant was limiting. My biggest suggestion is the room quality. Bathroom cabinets wood splitting. Furniture very worn out and wobbly.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, good activities, snorkeling was great.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities

Staff are excellent. Nice

-ve: Self service to replenish towels, ants get into your room, +ve: restaurant and cafe staff are very friendly and helpful. Room is comfy in winter conditions.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Stayed 3 nights in Aug 2024