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Wild Ginger Hotel

2-star property
100 Pu'ueo Street Building A, Hilo, HI 1-855-887-0424
3.7 out of 5
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See all 13 travelocity Reviews

"This property is exactly as advertised- old Hawaii with all the charm. Gentle breezes and gentle hawaiian music. Unfortunately new Hawaii has coqui fr ... " More

By a verified traveller on Fri 12 May 2023

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Hotel Description

Hotel near Hilo Farmers Market in Hilo

City center stay

A stay at this hotel places you within half a mile (1 km) of Hilo Farmers Market and 6 miles (10 km) of Kaumana Caves County Park. Akaka Falls is within 20 miles (32 km) and Hawaii Volcanoes National Park is within 32 miles (52 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free continental breakfast each morning. A garden, a picnic area, and express check-out are also on offer.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CA $155* Per night/room 22 Apr. - 23 Apr.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Wild Ginger Hotel ratings based on 13 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Wild Ginger Hotel

Everyone (8) Couples (1) Family (1)
1 out of 5
I knew I was in trouble when I pulled up and saw a building that had seen better days. Old palm leaves hung from the roof, a non-working military vehicle was parked on the side of the parking lot, and the parking lot itself was covered with large potholes. When I checked in, I saw ear plugs and asked if it was because of road noise (it backs into Highway 19). The clerk said no, it's because birds are noisy in the morning and frogs at night. My room was on the end, backing into the highway. With no AC, you have to leave the windows open. There was no TV and no internet in the room. The hotel looked like it was built in the 1960s and had not seen any maintenance. In Hilo, the rain and humidity play havoc. You have to stay on top of things or they go downhill quickly. Pipes in the bathroom were full of rust, and the baseboards had noticeable termite damage. I've stayed in some dives, but this one is about the diviest. Just because you have a few carved tikis in the foyer doesn't make ti quaint. The bedding did look clean, I'll give them that. I left and drove back to Kona - I was not going to endure road noise all night long!

Posted by on 31 Jan. 2024

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1 out of 5
This backs into Highway 19. With no air conditioning, you're stuck keeping the windows open. They have free earplugs, which should have been a hint. The clerk said they were for the birds in the morning and frogs at night. No, they're for the road noise. The property is NOT maintained. There's lotgs of rust and visible termite damage as well as potholes and an overflowing dumpster in the parking lot. There are no TVs and no Internet in the rooms. I've stayed at some dives before, but this one takes the cake. Just because they put a few carved tikis in the so-called lobby does not make it quaint. I stayed all of 5 minutes before dropping my key by the desk and leaving. I ate the cost of the room for one night. It wasn't worth fighting to sleep with the noise. To top it off, they put me on the end unit, which was the closest to the highway.

Posted by on 30 Jan. 2024

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1 out of 5

Posted by on 23 Sep. 2023

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5 out of 5
This property is exactly as advertised- old Hawaii with all the charm. Gentle breezes and gentle hawaiian music. Unfortunately new Hawaii has coqui frogs that are loud. The breakfast is the best, fresh prepared local fruit - papaya, pineapple and bananas, bagels and fresh baked croissants. Better than many high end $$ places.

Posted by on 12 May 2023

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Comment from Hotel Management

12 May 2023 by Wild Ginger Ohana

Mahalo for the warm review and positive vibes! We are so grateful!! Stay blessed friends.

5 out of 5

Posted by on 17 Apr. 2023

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4 out of 5

Posted by on 19 Feb. 2023

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4 out of 5
Traffic too loud breakfast very nice as was the staff

Posted by on 10 Jan. 2023

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Comment from Hotel Management

12 Jan. 2023 by Lee

Mahalo!

4 out of 5
Traffic noise loud yet staff very nice and helpful

Posted by on 9 Jan. 2023

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Comment from Hotel Management

12 Jan. 2023 by Lee

Aloha Stanley! Mahalo!

5 out of 5
Wonderful place! Old Hawaii, in every way and super awesome owners/staff!

Posted by on 3 Dec. 2022

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3 out of 5
Quirky is the right word for this property. Apparently built around 1911, the floors are all sloped different directions and the building leans a bit towards the downhill side. Maintenance is a bit lacking. The owner is an artist and carves large wooden figures as well as sandstone wall art. Several pieces are crated up and stored among the lobby and breakfast area. Interesting. Our room was clean, and the sheets smelled clean. No AC, the window out the back was large and well screened, allowing quite the serenade from the night creatures. Especially the frogs. Oh, the door into the bathroom is about 6'1" (I'm 6'2") Breakfast provided was good, coffee, bagels, muffins and fresh fruit.

Posted by , from Lompoc on 19 May 2022

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Comment from Hotel Management

11 Jun. 2022 by Lee

Mahalo for the review Eugene! I can’t disagree that quirky is the right word. We have some big plans for this place and would love to have you again!

About the Wild Ginger Hotel

Location 100 Pu'ueo Street Building A, Hilo, HI 96720

Property Features

Free breakfast is served daily. Public spaces have free WiFi. Wild Ginger Hotel also features a garden, a picnic area, and laundry facilities. Free self parking is available. This Hilo hotel is smoke free.

  • 18 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Wild Ginger Hotel offers 18 accommodations with ceiling fans. Housekeeping is provided daily.

  • Refrigerator
  • Housekeeping (daily)
  • Ceiling fan

Food & Drink

Guests are served free continental breakfast daily from 7:30 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is TA-031-350-1696-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 7:00 PM
  • Debit cards
  • State tax ID - TA-031-350-1696-01
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is not currently implementing any enhanced cleaning measures
  • Property is not currently implementing any guest safety measures

Hotel Names

  • Wild Ginger Inn Hotel Hilo
  • Wild Ginger Inn Hotel
  • Wild Ginger Hilo
  • Wild Ginger Hotel Hilo
  • Wild Ginger Inn b&b
  • Wild Ginger Inn Hilo
  • Wild Ginger Inn Hotel & Hostel Hilo, Hawaii
  • Wild Ginger Inn Hotel & Hostel Hilo Hawaii
  • Wild Ginger Inn Hotel
  • Wild Ginger Hotel Hilo
  • Wild Ginger Hotel Hotel
  • Wild Ginger Hotel Hotel Hilo

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.