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Wild Ginger Hotel

2.0 star property
Hotel with free breakfast, near Hilo Farmers Market

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Photo gallery for Wild Ginger Hotel

Exterior
Free daily continental breakfast
Superior Room | Living area
Property grounds
Property grounds

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

View in a map
100 Pu'ueo Street Building A, Hilo, HI, 96720
  • Place, Hilo Farmers Market
    ‪10 min walk‬
  • Place, Rainbow Falls
    ‪5 min drive‬
  • Place, Port of Hilo
    ‪6 min drive‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Room

Superior Room | Living area

Superior Room

7.4 out of 10
Good
(88 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

7.2 out of 10
Good
(20 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Ocean View

Family Suite, Ocean View

Family Suite, Ocean View

7.4 out of 10
Good
(26 reviews)
  • 18 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Shared Dormitory

Shared Dormitory

Shared Dormitory

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bunk Bed

About the area

Hilo

City center stay.A stay at this hotel places you within half a mile (1 km) of Hilo Farmers Market and 3 miles (5 km) of Rainbow Falls. Kaumana Caves County Park and Onekahakaha Beach Park are also within 6 miles (10 km).

What's nearby

  • Hilo Farmers Market - 10 min walk - 0.9 km
  • Coconut Island Park - 4 min drive - 3.1 km
  • Rainbow Falls - 5 min drive - 3.1 km
  • Port of Hilo - 6 min drive - 5.0 km
  • Carlsmith Beach Park - 11 min drive - 7.6 km

Getting around

  • Hilo Intl. Airport (ITO) - 11 min drive

Restaurants

  • ‪Hilo Axe Lounge - ‬7 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Kozmic Cones - ‬9 min walk
  • ‪The Temple Bar - ‬5 min walk
  • ‪Puka Puka Kitchen - ‬10 min walk

About this property

Wild Ginger Hotel

Hotel near Hilo Farmers Market in Hilo
Free breakfast is served daily. Public spaces have free WiFi. Wild Ginger Hotel also features a garden, a picnic area, and laundry facilities. Free self parking is available.

This Hilo hotel is smoke free.

  • 18 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Microwave in a common area
Wild Ginger Hotel offers 18 accommodations with ceiling fans. Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested. Rollaway/extra beds (complimentary) are also available.

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  • Free WiFi
  • Laundry
  • Housekeeping
4.0 out of 5, Very good, 1,000 reviews
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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM

Things to do

  • Water sports equipment

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator

More

  • Ceiling fan
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - TA-031-350-1696-01
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is TA-031-350-1696-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Property Registration Number 3260020080000, TA-090-400-9216-01, GE-090-400-9216-01

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wild Ginger Inn Hotel Hilo
Wild Ginger Inn Hotel
Wild Ginger Hilo
Wild Ginger Hotel Hilo
Wild Ginger Inn b&b
Wild Ginger Inn Hilo
Wild Ginger Inn Hotel & Hostel Hilo, Hawaii
Wild Ginger Inn Hotel & Hostel Hilo Hawaii
Wild Ginger Inn Hotel
Wild Ginger Hotel Hilo
Wild Ginger Hotel Hotel
Wild Ginger Hotel Hotel Hilo

Reviews

Wild Ginger Hotel Reviews

7.2

Good

7.2/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 317 out of 775 reviews
Rating 8 - Good. 156 out of 775 reviews
Rating 6 - Okay. 86 out of 775 reviews
Rating 4 - Poor. 68 out of 775 reviews
Rating 2 - Terrible. 148 out of 775 reviews

Reviews

8/10 Good

Jose

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Felt like part of landscape that is Hawaii
Stayed 2 nights in Aug 2025

6/10 Okay

Saori

Stayed 1 night in Jul 2025

6/10 Okay

Devondra

Stayed 3 nights in Jun 2025

6/10 Okay

Giacomo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Place was good, but desperately needs work on. Not all rooms look like the pictures and they need a deep and thorough clean. Staff were great and very friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Rito

Liked: Property conditions & facilities
The frogs at night is music
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

CHIDA

Different but nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Wendy, Mesa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person at the front desk she is very nice overall a great experience it is an old school Hawaiian hotel so I was not expecting a lot.
Stayed 1 night in Jun 2025

6/10 Okay

Frank

Travelled with family
Very old hotel, basic rooms, ours had some good fans, a fridge, and was clean, could have used a couple more pillows, and there was no hot water. Walking distance from old Hilo.
Stayed 1 night in Jun 2025

2/10 Terrible

norimichy

Disliked: Cleanliness, amenities, property conditions & facilities
Worst experience ever . Need my money back
Stayed 3 nights in Jun 2025

6/10 Okay

Chris

Business traveller
Liked: Room comfort

Adequate

A little pricey for what it was. Makela was pleasant and as accommodating as she could be. But Covid is over…when are hotels in general going to staff back up and provide customers with reasonable check-in times?
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Stayed 21 nights in Jun 2025

2/10 Terrible

Ben

Stayed 1 night in Jun 2025

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel should not e on any site . The parking g is terrible-no designated spots, We were warned by local people that it was unsafe & the backside looked terrible -rotten curtains & rotten looking wood
Stayed 1 night in Jun 2025

10/10 Excellent

Deidra

Stayed 1 night in Jun 2025

10/10 Excellent

Deidra

Stayed 4 nights in Jun 2025

10/10 Excellent

Deidra

Thank you
Stayed 3 nights in Jun 2025

10/10 Excellent

Deidra

Liked: Cleanliness, amenities, property conditions & facilities
Love the staff at this property. Always friendly, always around, and always with a smile. Mahalo nui
Stayed 3 nights in Jun 2025

2/10 Terrible

Nicole

I wish I were writing a different kind of review. Due to a flight delay and mechanical issue, I missed check-in at Wild Ginger. I called and messaged several times while stuck in Denver. I was told I’d only be charged for one night—which I understood—but I was billed for all three. Because the hotel doesn’t have 24-hour staff and their virtual check-in must be arranged ahead of time, driving two hours in the dark after nearly 20 hours of travel, with no guarantee of entry, wasn’t safe or realistic. Expedia tried contacting the hotel multiple times and received no response. I chose Wild Ginger to support a local, welcoming space instead of a big chain, but I was left out of pocket with no support—even with trip insurance. I did everything I could to communicate and resolve this. It’s incredibly disappointing.
Stayed 3 nights in Jun 2025

8/10 Good

Venus

Liked: Cleanliness, staff & service, room comfort
I love the Wild Ginger Inn, I grew up here on the Big Island so the plantation style rooms feel just like home for me. Might not be everyone's cup of tea but if your looking for a room, place to shower, and clean comfortable bed for an affordable price it does the job.
Stayed 1 night in Jun 2025

10/10 Excellent

Deidra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the staff and the area!!! ❤️❤️❤️
Stayed 4 nights in Jun 2025

8/10 Good

VANESSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Hongjun

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We left immediately after check in to the room. the room was not nearly as shown from the picture. The lock does not really work, broken windows, no AC, the room looks terrible. My wife does not feel safe, we quickly booked another hotel and left. The money was totally wasted. We took some pictures of the room as painful reminders
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service
Nice staff. The bed was big and comfortable but the shower could use some work. The bathroom window was facing a nice forest with a home behind it and it didn’t have a curtain blocking that window. Also shower curtain is blocking your body but had an open netting at the top which you can still see because the shower is a bit raised. I threw my towel over and I was fine. For a quick stay it’s great. everything else was very clean and had no problems
Stayed 1 night in May 2025

2/10 Terrible

Alexis

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The worst Hotel I’ve ever been to. The sheets where dirty, dirty socks laying on the floor, no a/c, the door seem like with one push it will open up, no hot water in the room and no toilet paper. If you are use to living out side this is the economical hotel for you. I literally checked in and checked back out after 10 minutes.
Stayed 1 night in May 2025