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Quality Inn & Suites

2.5-star property
422 E 32nd St, Holland, MI 1-855-887-0424
3.0 out of 5
See all 17 travelocity Reviews

"Good amenities. Friendly staff. " More

By a verified traveller on Sat 29 Apr 2023

Points Of Interest

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Hotel Description

Enjoy the outdoor pool at this Holland hotel

In Holland

Within 2 miles (3 km) of this Holland hotel, you'll find Hope College and Holland Hospital. Holland Community Aquatic Center and Lakeshore Health Partners are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a gym. There's no skimping on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. A business center, a terrace, and free newspapers are also on offer.

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $93* Per night/room 13 May - 14 May

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn & Suites ratings based on 17 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Quality Inn & Suites

Everyone (5) Couples (3) Family (5)
1 out of 5
Just do NOT stay here, facilities were FILTHY & POORLY maintained.

Posted by on 24 Sep. 2023

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Comment from Hotel Management

25 Sep. 2023 by Allie

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2 out of 5
Besides the carpet needing a thorough deep cleaning, the pool area was not in service and we were unaware of this until after we checked in. The staff did not inform us of this, we happened to see the sign on the door to the pool as we walked by.

Posted by on 26 Aug. 2023

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Comment from Hotel Management

15 Sep. 2023 by Allie

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

5 out of 5
Good amenities. Friendly staff.

Posted by on 29 Apr. 2023

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Comment from Hotel Management

30 Apr. 2023 by M

Thanks for the review, glad it was up to par!

4 out of 5
Room needed some deep cleaning. Surface clean. Food selection for breakfast could be improved: bagels, toast, fruit. No decaf coffee. Pricing very reasonable. Would stay again for overnight occasions.

Posted by on 16 Oct. 2022

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Comment from Hotel Management

17 Oct. 2022 by Hotel Management

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations regarding our breakfast options and the cleanliness. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

1 out of 5
Carpet, mirrors, and furniture were filthy. Thought perhaps sheets had been previously slept on because they were so wrinkled. Plumbing didn’t work. Had to flush toilet 5 times. Shower plumbing didn’t work correctly. Bathroom floor dirty. Bug crawling in bathroom. Holes in bathroom ceiling. Room smelled. Breakfast pathetic. Place was a dirty dump. Manager not in sight at check in desk at night or in morning.

Posted by on 15 Aug. 2021

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Comment from Hotel Management

19 Aug. 2021 by Allie

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

1 out of 5
It was one of the worth motels we ever stayed in

Posted by on 15 Aug. 2021

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Comment from Hotel Management

19 Aug. 2021 by Allie

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4 out of 5

Posted by on 30 Jul. 2021

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Comment from Hotel Management

6 Aug. 2021 by Quality Inn Staff

Thank you for your rating!

5 out of 5

Posted by on 28 Jun. 2021

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Comment from Hotel Management

9 Jul. 2021 by Quality Inn Staff

Thank you for your rating. We look forward to your next stay with us.

4 out of 5
Quality Inn & Suites are our “go to” motel when traveling. We have Never have disappointed for value, customer service, and friendly staff.

Posted by on 10 Jun. 2021

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Comment from Hotel Management

1 Jul. 2021 by Quality Inn Staff

Thank you for your review. We look forward to your next stay with us.

3 out of 5
Our stay was fine, I have no significant complaints. The staff was wonderful. For the sake of an informative review, there were a couple little things that could have been better, namely the stained and chipped bathtub and water stain on the ceiling. Also, the light fixture in the bathroom was a little odd - out of the four lightbulbs, one was burned out and another appeared be, inexplicably, a blacklight. This created a bizarre lighting situation that we had a good laugh about. None of these problems were particularly impactful on our stay and I wouldn’t warn people away from the hotel by any means, but there are opportunities for improvement.

Posted by on 20 Jan. 2020

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Comment from Hotel Management

14 Sep. 2020 by Quality Inn

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

About the Quality Inn & Suites

Location 422 E 32nd St, Holland, MI 49423

Property Features

Quality Inn & Suites offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. A terrace, a vending machine, and gift shops/newsstands are also featured at Quality Inn & Suites. Free self parking is available. Smoking is allowed in designated areas at this Holland hotel.

  • 71 guestrooms or units
  • 2 levels
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Holland Station (4.3 km / 2.7 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn & Suites offers 71 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • LCD television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • No elevators
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free 18
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Hotel Names

  • Comfort Inn Holland
  • Comfort Inn Hotel Holland
  • Quality Inn Holland
  • Quality Holland
  • Quality Inn & Suites Hotel
  • Quality Inn & Suites Holland
  • Quality Inn & Suites Hotel Holland

You should know

  • Pool access available from 10:00 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.