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'Alohilani Resort Waikiki Beach

5.0 star property
5-star beachfront resort near Kuhio Beach

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Photo gallery for 'Alohilani Resort Waikiki Beach

Fireplace
Property video
Sundeck
View from room
5 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking available

Explore the area

View in a map
2490 Kalakaua Avenue, Honolulu, HI, 96815
  • Place, Waikiki Beach
    ‪2 min walk‬
  • Place, Kuhio Beach
    ‪3 min walk‬
  • Place, International Market Place
    ‪5 min walk‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(9 reviews)
  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub Grab Bars, Ocean View

Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Room, 1 King Bed, Bathtub Grab Bars, Ocean View

  • 31 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Ocean View

Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Room, 1 King Bed, Roll-in Shower, Ocean View

  • 31 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Room, 2 Queen Beds, Ocean View

7.4 out of 10
Good
(6 reviews)
  • 31 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Classic Room, 1 King Bed

8.2 out of 10
Very good
(10 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub Grab Bars

Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Room, 1 King Bed, Bathtub Grab Bars

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower

Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Room, 1 King Bed, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Classic Room

  • 31 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Room, 2 Queen Beds

7.4 out of 10
Good
(12 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Diamond Head Ocean View)

Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Room, 1 King Bed (Diamond Head Ocean View)

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub Grab Bars (Diamond Head Ocean View)

Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Room, 1 King Bed, Bathtub Grab Bars (Diamond Head Ocean View)

  • 31 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Diamond Head Ocean View)

View from room

Room, 2 Queen Beds (Diamond Head Ocean View)

7.4 out of 10
Good
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Oceanfront

Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Room, 1 King Bed, Oceanfront

7.4 out of 10
Good
(8 reviews)
  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Oceanfront

Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Room, 2 Queen Beds, Oceanfront

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Partial Ocean View

Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Room, 1 King Bed, Partial Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View

Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Room, 2 Queen Beds, Partial Ocean View

7.0 out of 10
Good
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Waikiki Mountain View)

Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Room, 1 King Bed (Waikiki Mountain View)

  • 31 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Waikiki Mountain View)

Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Room, 2 Queen Beds (Waikiki Mountain View)

8.8 out of 10
Excellent
(9 reviews)
  • 31 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub Grab Bars

Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Room, 2 Queen Beds, Bathtub Grab Bars

7.0 out of 10
Good
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Roll-in Shower

Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Room, 2 Queen Beds, Roll-in Shower

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds, Bathtub, Oceanfront (Grab Bars)

Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Premier Room, 2 Queen Beds, Bathtub, Oceanfront (Grab Bars)

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds, Roll-in Shower, Oceanfront (Accessible)

Hypo-allergenic bedding, pillowtop beds, in-room safe, laptop workspace

Premier Room, 2 Queen Beds, Roll-in Shower, Oceanfront (Accessible)

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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Wayfinder Waikiki

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  • Pool
  • Hot tub
  • Pet-friendly
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4.5 out of 5, Wonderful, 1,867 reviews
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CA $431 total
includes taxes & fees
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About the area

Honolulu

Beachfront retreat .With a stay at this Waikiki resort, you'll be steps from Kuhio Beach and Duke Kahanamoku Statue. International Market Place and Honolulu Zoo are also within half a mile (1 km).
View more Resorts in HonoluluOpens in a new window

What's nearby

  • Waikiki Beach - 2 min walk - 0.2 km
  • Duke Kahanamoku Statue - 2 min walk - 0.2 km
  • Kuhio Beach - 3 min walk - 0.3 km
  • International Market Place - 5 min walk - 0.5 km
  • Honolulu Zoo - 8 min walk - 0.8 km

Getting around

  • Hālaulani / Leeward Community College Station - 25 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 30 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Kai Coffee - ‬1 min walk
  • ‪Eggs ‘n Things – Waikiki Beach “Eggspress” - ‬1 min walk
  • ‪Blue Ocean Seafood & Steak - ‬3 min walk
  • ‪Momosan Waikiki - ‬1 min walk

About this property

'Alohilani Resort Waikiki Beach

5-star beachfront resort near Kuhio Beach
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at 'Alohilani Resort Waikiki Beach like an outdoor pool, an outdoor tennis court, and a hot tub.

There are 5 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a fitness center and a rooftop terrace. For a fee, parking is available.

This 5-star Honolulu resort is smoke free.

  • 839 guestrooms or units
  • 38 levels
  • 2 buildings
  • 5 dining venues
  • Built in 1971
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Computer for guest use
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
'Alohilani Resort Waikiki Beach offers 839 accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished lanais. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with premium cable channels and pay movies.

Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottled water and irons/ironing boards. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

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Property amenities

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 50 per day)
  • Secured, covered valet parking on site (USD 65 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 40 to 40 for adults and USD 20 to 20 for children
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Designer stores
  • Fitness classes
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Personal motorized watercraft
  • Pilates classes
  • Shopping
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 100.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night
  • Utility fee: USD 2.00 per accommodation, per night
  • Resort fee: USD 63.70 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 40 to 40 for adults, and USD 20 to 20 for children
  • Covered self parking fee: USD 50 per day (in/out privileges)
  • Covered valet parking fee: USD 65 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room microwave fee: USD 50 per stay
  • Rollaway bed fee: USD 100.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-114-954-4448-01
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The tax ID number is TA-114-954-4448-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation.

This property collects an hourly fee for late check-out.
Property Registration Number 260260200000

We should mention

  • Pool access available from 8 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Beach Pacific Hotel
Pacific Beach Honolulu
Alohilani Resort
Pacific Beach Hotel Honolulu
Pacific Beach
Hotel Pacific Beach
Pacific Beach Hotel At Waikiki
Pacific Beach Hotel Hawaii/Honolulu
Alohilani Waikiki Beach
Alohilani
Alohilani Resort Waikiki Beach
Pacific Beach Hotel
'alohilani Waikiki Honolulu
'Alohilani Resort Waikiki Beach Resort
'Alohilani Resort Waikiki Beach Honolulu
'Alohilani Resort Waikiki Beach Resort Honolulu

'Alohilani Resort Waikiki Beach Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2006 out of 3466 reviews
Rating 8 - Good. 734 out of 3466 reviews
Rating 6 - Okay. 400 out of 3466 reviews
Rating 4 - Poor. 190 out of 3466 reviews
Rating 2 - Terrible. 136 out of 3466 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment was spacious, we had a king with partial ocean views which were nice. Great location. Nice pool area. Pool cabanas need to be more affordable.
Stayed 9 nights in Sep 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location most likely the best of all the Waikīkī resorts easy access to the beach and parking garage and street well managed crowd control all customers were very pleasant and polite had a great stay.
With Duke the legend
Stayed 6 nights in Sep 2025

10/10 Excellent

Lorina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Sep 2025

10/10 Excellent

Lisa

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Kimberly Vuyani

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Loved how close it was to the beach and various dining options. The main lobby and hotel amenities were beautiful and well kept. However, the rooms were outdated and not the cleanest; when we complained about the room it was taken care of immediately and we received some credits for the inconvenience. The pictures online are different than the actual room. Staff was friendly and nice. Besides the outdated rooms, it is a very lovely place.
Stayed 7 nights in Sep 2025

10/10 Excellent

Eric alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is so amazing really nice pool and super close to everyday and really clean!!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Jackeline

Stayed 3 nights in Sep 2025

10/10 Excellent

Heather, fresno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Very great location no complaints
Stayed 6 nights in Aug 2025

10/10 Excellent

Ricardo

Stayed 8 nights in Sep 2025

10/10 Excellent

jhonn

Stayed 7 nights in Jul 2025

2/10 Terrible

Amit

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Professional Review Draft: My recent stay presented several service challenges that significantly impacted our experience. Valet Service: The valet staff demonstrated inconsistent professionalism, showing attention only to guests utilizing their services while ignoring others. Front Desk Experience: Despite being an Expedia Gold member, I was denied the complimentary room upgrade typically associated with this status. Additionally, our room lacked a bathtub, which was disappointing given that we were traveling with two children and had specifically requested family-friendly accommodations. Lost and Found Issues: After accidentally leaving my car key at the pool, the retrieval process revealed significant operational gaps. Despite the key being properly submitted to lost and found, staff at three different locations (pool, bell desk, and reception) were unaware of the hotel's lost and found procedures or location. This resulted in a full day of searching and nearly required a $500 tow service. The situation was only resolved when security intervened after noticing the tow truck on property. Overall Assessment: These service inconsistencies detracted from what should have been a special occasion with my family. The lack of coordination between departments and unfamiliarity with basic hotel services suggests systemic training issues.
Stayed 7 nights in Aug 2025

10/10 Excellent

Suzaneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We fully enjoyed our stay at this resort. The view from our room was incredible and the convenience of having everything nearby was exceptional. We enjoyed the on site restaurants and all of the staff were very welcoming, friendly, and helpful. I would definitely come back and stay here.
Stayed 4 nights in Sep 2025

6/10 Okay

Jonathan

Travelled with family
Liked: Cleanliness
Location
Stayed 11 nights in Aug 2025

10/10 Excellent

ANDREA CATALINA VALLEJO

Stayed 6 nights in Aug 2025

4/10 Poor

ALICIA

Disliked: Room comfort

No ocean views, for a 3 star hotel.

None of the rooms listed as partial or ocean view actually offer an ocean view. To see even a glimpse of the ocean, you have to step out onto the balcony. The upgrade isn’t worth it, and I definitely didn’t feel this was a five-star resort. While it’s closer to Waikiki Beach, which is convenient, the Hilton up the road is a far superior resort with much better rooms.
Stayed 4 nights in Aug 2025

10/10 Excellent

JESSICA, PORTLAND

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful oceanfront property with walkable access to shopping, restaurants, and action.
Stayed 5 nights in Aug 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here over Labor Day weekend and had an amazing experience. The staff was welcoming, friendly, and always went out of their way to help. My room was spotless, comfortable, and well-stocked with everything I needed. The location was perfect—close to everything, but still quiet enough to relax. The amenities, especially the pool and dining options, made the stay even better. I couldn’t have asked for a better hotel to enjoy the holiday weekend. We’ll definitely be coming back!
Stayed 4 nights in Aug 2025

8/10 Good

Daniel

Stayed 7 nights in Aug 2025

10/10 Excellent

Mykola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, close to the beach
Stayed 9 nights in Aug 2025

10/10 Excellent

Joseph, Weslaco

Liked: Cleanliness, staff & service, property conditions & facilities
The room was kept clean and up with all things needed from clean towels made up beds stocked up complimentary coffee
Stayed 7 nights in Aug 2025

2/10 Terrible

HAIDEE

Disliked: Cleanliness, staff & service
Stayed 7 nights in Aug 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

Hotel lobby was beautiful so I had high hopes but was quickly disappointed when we got to our room. I was shocked they are considered 5 stars given the quality of the furniture and the cleanliness of the room. Furniture was pretty beat up, there was hair in the shower and mold on the bidet. After we shared our experience with the hotel and asked for our room to be cleaned again, we still came back to the same hair and the body wash was not once refilled. I would not stay here if you are truly looking for 5 stars.
Stayed 5 nights in Sep 2025