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"Overall we enjoyed our stay. I would recommend this hotel. Busy city so it was always busy at the hotel. Staff was very friendly and helpful. Parking
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At this Waikiki hotel, you'll be well placed to visit Waikiki Beach Walk and Royal Hawaiian Center, both within a 5-minute walk. Waikiki Beach and International Market Place are also within half a mile (1 km).
Dining, outdoor pool
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Business travelers can take advantage of the laundry service. There's a gym on site, and laundry facilities and concierge services are also offered.
Soaking tubs, WiFi
Boasting deep soaking bathtubs, the 327 guestrooms also offer WiFi and balconies. Flat-screen TVs come with digital channels, and other amenities include refrigerators and coffee/tea makers.
Waikiki Malia by Outrigger ratings based on 27 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Waikiki Malia by Outrigger
Everyone (9)Couples (6)Family (14)
5 out of 5
Very friendly and helpful staff. Clean rooms , daily cleaning. Very nice gym, fresh free water to drink..Very nice location.Thankful for an amazing strip view..sea view for 2 week stay!Love it and will come back after this pandemic is over!
Posted by a verified traveller on 26 Mar. 2020
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Comment from Hotel Management
31 Mar. 2020
by so'o
Aloha,
Thank you for choosing the OHANA Waikiki Malia by Outrigger for your stay. We appreciate the fabulous five star rating. Glad you had a great time and enjoyed our hotel. Please stay safe and look forward to your return on future visits.
Mahalo,
So'o Tana
Front Office Manager
5 out of 5
Posted by a verified traveller on 3 Nov. 2019
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Comment from Hotel Management
6 Nov. 2019
by so'o
Aloha Traveler,
Thank you for the 5 stars. We appreciate you and your business. We hope you enjoyed Honolulu and look forward to your return.
Mahalo,
So'o Tana
Front Office Manager
4 out of 5
Overall we enjoyed our stay. I would recommend this hotel. Busy city so it was always busy at the hotel. Staff was very friendly and helpful. Parking is expensive all over the city so be aware, was almost not worth having a rental car. When first arriving it was hard to determine where we could park, the parking garage is on the "side" street, or around the corner from the hotel entrance. Since it's a downtown area it's close to plenty of shopping and places to eat. Building is definitely older, our room constantly smelled a bit musty. However, we saw cleaning staff every day taking care of business. We had no microwave, which was a bummer, so many places to eat and had leftovers but couldn't keep anything. Maybe it was just the room we chose, there was a small fridge however it didn't get very cold. Downtown hotel, so it's roughly an hour away from Northshore or if you want to get out of the city for less touristy things on the west side of the island.
Posted by Teri, from Papillion on 4 Oct. 2021
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Comment from Hotel Management
6 Oct. 2021
by Front Desk Supervisor
Aloha Teri,
Thank you for taking the time to post this review and share your experience at the Waikiki Malia by Outrigger. We are thrilled to know that you had a wonderful time and enjoyed the service you received from our staff. Our central location allows our guests to explore the city while also offering a relaxing place to stay. We look forward to welcoming you back soon.
Mahalo Nui Loa,
Kathryn Agdeppa
2 out of 5
Security and staff do nothing to strange people coming in that don’t stay there and out front of the main doors and room smelled bad so I got another room and door didn’t lock and lots of homeless out front
Posted by lorron Andrew on 28 Aug. 2021
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Comment from Hotel Management
30 Aug. 2021
by Kathryn, FD Supervisor
Aloha Iorron Andrew,
Thank you for posting a thorough review of your experience. We are saddened to hear that your experience at Waikiki Malia by Outrigger was negatively impacted by current conditions of the surrounding area. Honolulu is a destination of choice for visitors looking to relax and explore the island. We hope you can return at any of our Outrigger property and we can provide the excellent hospitality that you deserve.
Mahalo Nui Loa!
2 out of 5
Room was not available at check-in time, we had to wait for approximately 30 minutes until we were able to get our room keys, apparently the room hadn’t been cleaned yet. We arrived at 3.
Posted by Andres Aguilar on 27 Aug. 2021
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Comment from Hotel Management
1 Sep. 2021
by Amante
Aloha Mr. Aguilar,
Thank you for sharing your feedback. We are sorry that your experience upon check in was not an amazing one. At the Waikiki Malia, we strive to provide the best experience we can for our guests.
Please accept our sincere apologies for not having your room ready when you arrived. I have spoken to the manager in charge in this area to take appropriate measures to rectify the situation.
Please feel free to reach out to us with any further comments, concerns or suggestions you have so that we can make your experience a better one.
We would love to make things right if you could give us another chance.
Sincerely,
Amante Castro
Guest Service Manager
5 out of 5
Really enjoyed my stay. Employees are nice and helpful
Posted by Ivonne, from Mission on 27 Aug. 2021
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Comment from Hotel Management
29 Aug. 2021
by Amante
Aloha,
We are thrilled to have you as part of our Waikiki Malia family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
Sincerely,
Amante Castro
Guest Service Manager
4 out of 5
Location
Posted by Mohan on 14 Aug. 2021
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Comment from Hotel Management
16 Sep. 2021
by Garrick
Aloha,
We appreciate your 4 star rating on your experience at Waikiki Malia by Outrigger. We are happy to see that you enjoyed your stay with us! We look forward to welcome you back in the near future. Mahalo Nui Loa!
5 out of 5
Good service.
Posted by a verified traveller on 1 Aug. 2021
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Comment from Hotel Management
4 Aug. 2021
by Kathryn, FD Supervisor
Aloha,
Thank you for staying at Waikiki Malia by Outrigger. We are delighted to read that our staff provided great service. We look forward to welcoming you back.
Mahalo Nui Loa!
5 out of 5
In the center of Waikiki shopping but close enough to walk to the beach. Located right on the public bus route. Exterior could use some TLC but the interior exceeded expectations. Very pleasant and helpful staff. Will book with this hotel again.
Posted by a verified traveller on 24 Jul. 2021
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Comment from Hotel Management
25 Jul. 2021
by Amante
Aloha,
Thank you for your feedback and for sharing your good experience at the Waikiki Malia Hotel. I will definitely share your kind words with out staff.
We look forward to your return visit to the islands.
Sincerely,
Amante Castro
Guest Service Manager
5 out of 5
Everything was perfect.
Posted by a verified traveller on 20 Jul. 2021
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Comment from Hotel Management
22 Jul. 2021
by Amante
Aloha,
Thank you so much for this 5-star review. We really appreciate you being our guest and helping to share the word about us. We’re here for you anytime.
Sincerely,
Amante Castro
Guest Service Manager
Waikiki Malia by Outrigger offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Waikiki Malia by Outrigger. Parking is available for a fee. This 3-star Honolulu hotel is smoke free.
Parking: Self parking and extended parking available for a surcharge
Room Amenities
Waikiki Malia by Outrigger offers 327 accommodations with safes and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Honolulu hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Private balcony
Deep soaking tub
Flat-screen television
Digital channels
Premium channels
Movies for purchase
Refrigerator
Coffee maker
Shower and tub combination
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Local calls (free)
Hair dryer
Safe
Toiletries (free)
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Wheelchair accessible
Food & Drink
IHOP - This family restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for USD 40.0 per night.
Free cribs (infant beds)!
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The tax ID number is TA-050-555-4944-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).
Number of children who can stay free - 2
Debit cards
UnionPay
State tax ID - TA-050-555-4944-01
Staffed front desk
Credit card pre-authorization
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitization guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
No gap period between guest stays
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are not available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities onsite
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Mobile key entry is not available
Food service has been amended for enhanced safety
Fees
Guests will be asked to pay the following charges at the property:
Resort fee: USD 28.74 per accommodation, per night
The resort fee includes:
Pool access
Beach towels
Fitness center access
Internet access
Newspaper
Phone calls
In-room safe
In-room coffee
Housekeeping
Additional inclusions
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for in-room wireless Internet: USD 22 per night (rates may vary)
Self parking fee: USD 35.00 per day
Extended parking fee: USD 35.00 per night
Rollaway bed fee: USD 40.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Malia OHANA Waikiki
Malia Waikiki
OHANA Malia
OHANA Malia Hotel
OHANA Malia Hotel Waikiki
OHANA Malia Waikiki
OHANA Waikiki Malia Outrigger Hotel
Waikiki Malia
Waikiki OHANA Malia
Ohana Waikiki Malia Hawaii/Honolulu
Ohana Waikiki Malia Honolulu
OHANA Waikiki Malia Hotel
OHANA Malia Outrigger Hotel
OHANA Waikiki Malia Outrigger
OHANA Malia Outrigger
Waikiki Malia by Outrigger Hotel
OHANA Waikiki Malia by Outrigger
Waikiki Malia by Outrigger Honolulu
Waikiki Malia by Outrigger Hotel Honolulu
You should know
Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
