"Outdated - carpet is old in hallways. Pillow still had a blood stain on it. Receptionist stayed outside for several minutes talking to someone while ... " More
City center stay
You'll be within 3 miles (5 km) of Oaklawn Racing Casino Resort and 6 miles (10 km) of Hot Springs Convention Center with a stay here. Bathhouse Row and Hot Springs National Park are also within 6 miles (10 km).
Free perks
This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.
31 May 2023 by General Manager
Dear Michael, Thank you for sharing your experience at our hotel. Please accept our apologies for the front desk associate who negatively influenced your otherwise great experience at our hotel. Be assured we will investigate the circumstances you described for appropriate follow up. We are also sorry that the condition of our accommodations did not meet your expectations and for the inconvenience it caused. We have taken note of the concerns you raised as we are continually striving to ensure a perfect visit for every guest. We also appreciate your comments about the laundry facilities. Thank you again for taking the time to share your thoughts, and we hope we have the opportunity of welcoming you back soon!General Manager
7 Nov. 2022 by General Manager
Dear Guest, Thank you for staying at Country Inn & Suites Hot Springs. We want our guests to have a comfortable stay and to get a restful night’s sleep, so we are sorry that you and your husband found your mattress to be uncomfortable. Our front desk is always available and happy to make you as comfortable as possible. We continually work to improve our accommodations, and we appreciate you sharing your comments. On a positive note, we are glad you were pleased with your clean room. We hope you both will stay with us again; we are confident you will have the exceptional stay you deserve.General Manager
3 Dec. 2022 by General Manager
Dear Elaine,All of us at Country Inn & Suites Hot Springs appreciate your four-star rating. We are glad you had an enjoyable stay and would love to see you again soon.General Manager
10 Dec. 2022 by General Manager
Dear Tobey, We are happy you chose Country Inn & Suites Hot Springs for your stay. We were thrilled to see your kind rating. We appreciate your business and hope you will choose us every time you are in the area. We look forward to seeing you again soon.General Manager
15 Apr. 2022 by General Manager
Roxanne, first and foremost, we are very disappointed to learn about the cleanliness issues you encountered in your room, as well as in our common areas. This will be addressed appropriately with our housekeeping team to take corrective actions, and to ensure no future guest experiences the same. We also regret your disappointment with our breakfast. We hope you will give us a chance to provide you with the flawless stay you deserve on a future visit. Thank you for your feedback. General Manager
2 Apr. 2022 by General Manager
William, thank you for posting a review. We were sorry to read that you did not thoroughly enjoy our breakfast. We will certainly follow up with our food and beverage team to see where we can do better. We also apologize for the issues you encountered with the key card of your room and that our staff was not attentive to your needs. We have shared your concerns appropriately to ensure this does not happen again in the future. We hope you will return for the seamless stay you deserve. General Manager
23 Mar. 2022 by General Manager
Shane, We deeply regret that we did not deliver the exceptional stay you deserved. We want to extend our sincerest apology and let you know that we will use your feedback to be more diligent going forward. We hope you will give us another chance if you return to our area so we can make it up to you. General Manager
23 Aug. 2021 by General Manager
Thank you for the great feedback regarding your stay at Country Inn & Suites Hot Springs. We strive daily to provide the friendliest service, and with remarks like yours, we seem to be reaching our goal. It was our pleasure having you as a guest, and we look forward to welcoming you back whenever your travel brings you back to Hot Springs. General Manager
27 Jun. 2021 by General Manager
We are so happy you chose Country Inn & Suites Hot Springs for your stay. We were thrilled to read about all the great things you loved at our hotel, and your compliments will be shared with the team to let them know they are doing an outstanding job. We appreciate your business and hope you will choose us every time you are in the Hot Springs area. We look forward to seeing you again soon! General Manager
Country Inn & Suites by Radisson, Hot Springs, AR offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. A library, a terrace, and a vending machine are also featured at the business-friendly Country Inn & Suites by Radisson, Hot Springs, AR. Self parking is free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free RV, bus, truck parking
Country Inn & Suites by Radisson, Hot Springs, AR offers 59 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Hot Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Guests are served free buffet breakfast on weekdays from 6 AM to 9:30 AM and on weekends from 7 AM to 10:30 AM.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash.
For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.