Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG

2.5 star property
Hotel near Toyota Center in Houston

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Photo gallery for Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG

Indoor pool
Exterior
Exterior
Suite, 1 King Bed (Additional Living Area)
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
1810 Bell St, Houston, TX, 77003
  • Toyota Center
    ‪3 min walk‬
  • George R. Brown Convention Center
    ‪7 min walk‬
  • Daikin Park
    ‪12 min walk‬
  • Houston, TX (HOU-William P. Hobby)
    ‪13 min drive‬

Room options

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed (Additional Living Area)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds (Additional Living Area)

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Additional Living Area)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Accessible Tub)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Mobility Accessible (Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Houston

Heart of Houston.Within a 10-minute walk of this Downtown Houston hotel, you'll find Toyota Center and Discovery Green. Daikin Park and Downtown Aquarium are also within 2 miles (3 km).

What's nearby

  • Toyota Center - 3 min walk - 0.3 km
  • Discovery Green - 5 min walk - 0.5 km
  • George R. Brown Convention Center - 7 min walk - 0.6 km
  • Daikin Park - 12 min walk - 1.0 km
  • Downtown Aquarium - 3 min drive - 3.4 km

Getting around

  • Convention District Station - 11 min walk
  • Houston Station - 14 min drive
  • Houston William Hobby Airport (HOU) - 26 min drive

Restaurants

  • ‪The Rustic - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Lobby Bar - ‬6 min walk
  • ‪8th Wonder Brewery - ‬8 min walk
  • ‪Pappadeaux Seafood Kitchen - ‬7 min walk

About this property

Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG

Hotel near Toyota Center in Houston
Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG. Limited free parking is available on a first-come, first-served basis.

This Houston hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • 1 conference room
Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG offers 112 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6:00 AM to 11 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Houston-Downtown Conv Ctr
Holiday Inn Express Hotel Suites Houston Downtown Conv Ctr

Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 383 out of 1008 reviews
Rating 8 - Good. 248 out of 1008 reviews
Rating 6 - Okay. 165 out of 1008 reviews
Rating 4 - Poor. 102 out of 1008 reviews
Rating 2 - Terrible. 110 out of 1008 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Rachelle

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stay here if you don’t like getting sleep. There is a club right next door that plays loud music til 2am ….
Stayed 1 night in Mar 2025

2/10 Terrible

Lakeidria

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Young man at the front desk - kudos

The clerk at the front desk was professional, a good person and an asset to your company.
Stayed 1 night in Mar 2025

10/10 Excellent

Coffy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient.

Overnight visit with family to see Houston Rockets. Excellent location, Toyota center was literally just across the street from hotel. Had we known, we would’ve not paid for parking at Tundra Garage.
Stayed 1 night in Mar 2025

10/10 Excellent

Marcel

Stayed 2 nights in Mar 2025

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE!!

This hotel was absolutely AWFUL!!! The moment we pulled in the parking lot & saw the caution tape blocking the driveway to the door, I was worried. I had to park my truck next to a giant storage container in the back. When we made it inside, it was hot in the lobby and the incense smell was very strong. The elevator was filthy, the hallway to our room had bubbled up carpet that was torn in multiple places, and ceiling tiles that were broken and just dirty. Our room was ok for the most part, but the toilet seat was cracked and the shower floor tiles were in desperate need of replacement. When we went back outside to unload the rest of our things, we saw that the back door had a sign that stated “keycard needed for entry” did NOT need a keycard because you could just pull it right open. Breakfast was good but the staff was rude. When we were leaving for our first game, I spoke to housekeeping and exchanged our dirty towels for fresh ones and let them know we did not need anything else. I placed the do not disturb sign on the door as we left because I do not like anyone going in my room while I’m away. When I returned a few hours later, I walked in to see a rollaway bed in my room. The front desk could not explain why it was there. If we could have canceled this stay, we would have! Holiday Inn should be ASHAMED to have their name on this building. Very disappointing. We return to Houston in May and I had booked here, but canceled that stay as soon as we walked in our room!!!!!!
Stayed 2 nights in Mar 2025

2/10 Terrible

Patrick

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathrooms were old and run-down in appearance. We had to switch rooms after the first night there because the room next door was having a loud party with 6-7 men and loud music past 10:30pm. Called front desk twice to request assistance; the 2nd time, security came upstairs and told the room of men who the complainants were and gave them my room number. Due to them being drunk and outnumbering my family and I, we had to switch rooms at 11pm. Old, run down property and rooms, the second room we stayed in didnt have hot water at the sink, and subpar security/night desk assistance.
Stayed 2 nights in Mar 2025

6/10 Okay

Courtney

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The entryway was falling in, the shower handle was breaking off, there were cracks in the room,
Stayed 1 night in Feb 2025

2/10 Terrible

Tanceana

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was pleasant. However there was no rack in the closet
Stayed 1 night in Feb 2025

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to convention center and loves the free breakfast
Stayed 3 nights in Feb 2025

8/10 Good

James

Stayed 1 night in Feb 2025

6/10 Okay

Taylor

Stayed 2 nights in Feb 2025

8/10 Good

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Sean

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The hotel is not in good condition.
Stayed 2 nights in Feb 2025

10/10 Excellent

Arlyne

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Pablo

Stayed 3 nights in Dec 2024

6/10 Okay

Ryan

Business traveller
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Tim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean, the staff is friendly, the room is clean. The only thing is that some areas of the property look outdated. The gym is lame. Excellent breakfast
Stayed 2 nights in Feb 2025

2/10 Terrible

Tiffany

Disliked: Staff & service, amenities, property conditions & facilities
The worst ever!!! The rooms had stains everywhere!! The smell was horrible I could not deal with it!!!! I informed the desk I could not stay!!! Waiting on my refund process now!
Stayed 1 night in Feb 2025

4/10 Poor

Michael

Business traveller
Disliked: Cleanliness, property conditions & facilities

Won’t be staying here again

This hotel is overpriced, dated and is being neglected by ownership. Hot Tub doesn’t heat up. Elevator buttons stick. Bathroom/shower was “updated” by someone who clearly didn’t care about their job. No bathtub drain stopper. $20 to park in an unsecured lot behind the hotel. Paid $233 for a double queen suite - about $130 too much. The only good thing about this hotel is the breakfast and the daytime front desk staff. Nighttime front desk staff was rude and acted put out by simple conversation and questions.
Stayed 1 night in Feb 2025

10/10 Excellent

Sandra

Appearance was surprising, but later learned there's some remodeling happening during our stay. The toom was satisfactory.
Stayed 1 night in Feb 2025

10/10 Excellent

nara

Liked: Cleanliness, staff & service
I planned to relax in the hot tub but it was under construction and not mentioned before I booked.
Stayed 1 night in Dec 2024

10/10 Excellent

Elias

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025