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"I come to work weekends in Houston. I Have stayed at Clarion many times and for the most part have had no issues. However leaving out from hotel many
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With a stay at this Westchase hotel, you'll be within half a mile (1 km) of Westheimer Rd and 2 miles (3 km) of Harwin Drive Shopping District. Also, Halliburton Headquarters is within 3 miles (5 km) and Lakeside Country Club is within 6 miles (10 km).
Business services
This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling for business? Take advantage of the express check-in, laundry service, and conference space. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.
from CA $87
Standard Room, 1 King Bed with Sofa bed, Non Smoking
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking
Bed Count1 King BedMaximum Occupancy
3 Max
Room, 2 Double Beds, Non Smoking (Upgrade)
Bed Count2 Full BedsMaximum Occupancy
4 Max
Standard Room, 2 Queen Beds, Non Smoking
Bed Count2 Queen BedsMaximum Occupancy
4 Max
Suite, 1 King Bed with Sofa bed, Jetted Tub
Bed Count1 King BedMaximum Occupancy
3 Max
Room, 2 Queen Beds, Accessible, Non Smoking
Bed Count2 Queen BedsMaximum Occupancy
4 Max
Quality Inn & Suites West Chase ratings based on 6 Verified Reviews
Review Summary
3.0
out of 5
3.0 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff3.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition3.0 out of 5.0
Guest reviews for Quality Inn & Suites West Chase
Everyone (4)Couples (1)Family (1)
2 out of 5
After you walk past the beer bottles and homeless you enter to a 30 minute wait to check in. You have to give $50 to insure you don’t get hair color or makeup on towels. Breakfast was cereal and bread had to get blankets from desk to complete the bedding . Had roach motels on floor. At night had roaches on bathroom floor. Check out was slow. Desk person had to go inspect your room before getting your deposit back. Definitely not staying there again
Posted by camilla on 13 Mar. 2023
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Comment from Hotel Management
14 Mar. 2023
by Management
Thank you for bringing this to our attention. We apologize about these issues. We hope to earn your business in the future by improving the guest experience.
3 out of 5
I come to work weekends in Houston. I Have stayed at Clarion many times and for the most part have had no issues. However leaving out from hotel many young men appear to have stayed up all night standing around in parking lot smoking and talking loud in groups Which makes me feel uneasy in early morning hours. Seems to be a lot of party night owls waiting for the sun to rise. Very uncomfortable for a woman who is alone.
Posted by a verified traveller on 7 Feb. 2019
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5 out of 5
We arrived on July 20. The desk clerk was very helpful and courteous. She deserves to be highly commended for the manner in which she helped us!!!!!!
My only teeny complaint was the fact that I was subjected to Fox News droning on in the breakfast area. It was an unpleasant aspect of an otherwise lovely stay.
Posted by Thoughtful, from USA on 25 Jul. 2018
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1 out of 5
Filthy Room
The absolute dirtiest place I’ve seen in the choice brand!
Posted by Tanyika, from new orleans on 21 May 2018
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5 out of 5
Second time's a charm
This is my second stay at the hotel and I'm still just as impressed as I was the first time.
Posted by Jenrey69, from Brinx, NY on 14 Dec. 2015
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Comment from Hotel Management
1 Jan. 2016
by Monika
• Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
2 out of 5
Security Issues
Pros:The rooms were very spacious. Will, at the front desk and Kentria Clark were wonderful at assisting us in apprehending the woman.
Cons:Security, obviously. If they have security cameras they are not being monitored adequately, if this woman was wandering around and accessing rooms for
As a family we booked 4 rooms for multiple nights at this hotel as part of a major family celebration in the Houston area. My Daughter who had a 2 year old with her, had her room ransacked and items stolen while they were out. When her husband was notifying the front desk the woman tried to gain access to the room. After the police arrived my daughter refused to stay at the hotel. Hotel security was less than helpful. The person at the front desk was flustered. the manager never showed up or tried to contact us. I spotted the woman the next morning as she had my daughter's backpack. The clerk at the desk and the head housekeeper assisted in apprehending her and holding her till the police arrived. The woman had been occupying, damaging, and stealing from random rooms for most of the week. My son noticed that the doors on many of the rooms failed to latch properly, and found his door unlatched several times even after informing the front desk. The process for ensuring that "no show" rooms remained vacant was not properly followed, maintenance was lax on the door lock, maid staff was negligent in ensuring rooms properly secured after cleaning. Most disappointing is that we were never contacted directly by the manager of the hotel all interaction was by phone with his staff.
Posted by Austin, from Knoxville, TN on 8 Sep. 2015
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Comment from Hotel Management
23 Sep. 2015
by Laura
I would like to start off by saying we deeply apologize for this situation that occurred. I have forwarded your concerns to all our managers so they can make the necessary corrections moving forward. Once again we apologize for this experience
As a guest of Quality Inn & Suites West Chase, you'll find a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Event space at this hotel measures 495 square feet (46 square meters) and includes conference space. WiFi is free in public spaces. The business-friendly Quality Inn & Suites West Chase also features laundry facilities, dry cleaning/laundry services, and express check-in. Self parking is free. Smoking is allowed in designated areas at this Houston hotel.
1 building
80 guestrooms or units
4 levels
495 sq ft of conference space
46 sq m of conference space
Conference space
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Front-desk safe
Newspapers in lobby (free)
Elevator
Smoking in designated areas
Family Friendly Amenities
Family property
Free WiFi
Laundry facilities
Refrigerator
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, RV, bus, truck parking
Transport
Parking: Free self parking
Room Amenities
Quality Inn & Suites West Chase offers 80 accommodations with coffee/tea makers and complimentary weekday newspapers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Deep soaking tub
Television
Satellite channels
Premium channels
Refrigerator
Microwave
Coffee maker
Shower and tub combination
Cribs (surcharge)
Housekeeping (daily)
Weekday newspapers (free)
Local calls (free)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Climate control (air conditioning)
Ensuite bathroom
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-in time ends at 7 AM
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
Cribs (infant beds) are available for USD 10.0 per stay.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.
Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Children stay free
Service animals are allowed
Service animals are exempt from fees/restrictions
Number of children who can stay free - 2
Debit cards not accepted
Staffed front desk
Children stay free 17
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are not provided with hand sanitizer
Social distancing measures are not in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
gap period enforced between guest stays 24 hours
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitization practices of any association
Masks are compulsory at the property
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 50 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Crib (infant bed) fee: USD 10.0 per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Quality Inn 8
Quality Inn Westchase
Quality Inn Westchase/Beltway 8
Quality Westchase/Beltway 8
Quality Inn Westchase/Beltway 8 Houston
Quality Westchase/Beltway 8 Houston
Clarion Inn West Chase
Clarion West Chase
Clarion Inn Suites West Chase
Quality & Suites West Chase
Quality Inn & Suites West Chase Hotel
Quality Inn & Suites West Chase Houston
Quality Inn & Suites West Chase Hotel Houston
You should know
Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
