We had no A/C in the room. The guy at the front desk did not speak English. Had to communicate by his phone translating. His response was no more rooms, maybe the next day. There were only a couple cars in the parking lot. Had no clue what i was saying to him when I said we needed our money returned so we could go elsewhere. Another employee showed up, spoke some English. He found another room with dou ke beds rather than a king. That A/C worked, however no iron or ironing board, no hair dryer, freezer in fridge was completely iced full and unusable, towels were very thin and the size of a hand towel, sign said ice machine and vending machines, there were none. The tv controller had only a few buttons that worked. Exit door was missing the panic bar, out of order. Front desk was only manned from 3.p.m. to 12 a.m. Will never go back. Place should be shut down.