Husband and I traveled here for an Iron Man triathlon, we experience car trouble along the way, dropped off our vehicle at a service station and picked up a rental⊠after a horrible travel experience, we wanted to check in as soon as possible however, once we arrived at the community, we had to wait behind a line of cars for 15 minutes just to get past the visitor/guest gate check-in.
The actual room was fine, very outdatedâŠclean, but not clean enough to my standards. Itâs important to know that thereâs absolutely nothing modern or glamorous about the room at all. It reminded me more of a low income apartment.
The office hours are only open from 9 to 5 so if you need anything after hours, itâs kind of impossible to even request or get it unless itâs an emergency. The gate that is closest to the unit that I stayed in, (unit 72) was actually broken so you can get out but in order to come back in you have to drive all the way around to a different gate.
The checkout process also was not easy, they make you take all of the trash out of the room and throw it in the outside dumpster, you canât turn the AC down below 72°âŠ.the âresort feesâ really arenât justified. On top of that they leave an envelope to tip the cleaners but make you do most of their job for themâŠthe resort fee should cover that because thereâs nothing else that you get.
Overall, I would not return, Iâd rather book an actual hotelâŠat least they care about your comfort and donât make you do their job.