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Hotel Goldener Adler, BW Signature Collection

4.0 star property
4-star hotel in Innsbruck City Centre

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Photo gallery for Hotel Goldener Adler, BW Signature Collection

Lunch and dinner served, international cuisine
Terrace/patio
Exterior
Reception
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Explore the area

View in a map
Herzog-Friedrich-Strasse 6, Innsbruck, Tirol, 6020
  • Place, Innsbruck Old Town Christmas Market
    ‪2 min walk‬
  • Place, Golden Roof
    ‪2 min walk‬
  • Place, Hofburg
    ‪3 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

9.6 out of 10
Exceptional
(28 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 1 Double Bed

Traditional Room, 1 Double Bed

Traditional Room, 1 Double Bed

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room, 2 Twin Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Twin Bed

Classic Room, 1 Single Bed

Classic Room, 1 Twin Bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

10.0 out of 10
Exceptional
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

Classic Double Room

  • Sleeps 2

Traditional Double Room

  • Sleeps 2

Classic Twin Room

  • Sleeps 2

Classic Single Room

  • Sleeps 1

Deluxe Double Room

  • Sleeps 2

About the area

Innsbruck

Innsbruck City Centre stay.With a stay at this Innsbruck City Centre hotel, you'll be steps from Ottoburg and Helbling House. Innsbruck Old Town Christmas Market and Golden Roof are also within half a mile (1 km).

What's nearby

  • Innsbruck Old Town Christmas Market - 2 min walk - 0.2 km
  • Golden Roof - 2 min walk - 0.2 km
  • Innsbruck City Tower - 2 min walk - 0.2 km
  • Hofburg - 3 min walk - 0.3 km
  • Court Church - 3 min walk - 0.3 km

Getting around

  • Innsbruck Technik Tram Stop - 11 min drive
  • Innsbruck Central Station - 13 min walk
  • Kranebitten Airport (INN) - 9 min drive

Restaurants

  • ‪Gelateria Tomaselli - ‬2 min walk
  • ‪Cafe Katzung - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Swingkitchen - ‬2 min walk
  • ‪Franzs - ‬1 min walk

About this property

Hotel Goldener Adler, BW Signature Collection

4-star hotel in Innsbruck City Centre
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and multilingual staff are also featured at Hotel Goldener Adler, BW Signature Collection. Parking is available for a fee.

This 4-star Innsbruck hotel is smoke free.

  • 39 guestrooms or units
  • 5 levels
  • Deli
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Goldener Adler, BW Signature Collection offers 39 air-conditioned accommodations with safes and coffee/tea makers. Digital television is provided. Bathrooms include showers and hair dryers.

This Innsbruck hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Similar properties

Terrace/patio
Hotel Schwarzer Adler
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.7 out of 5, Exceptional, 689 reviews
The price is CA $189
CA $221 total
includes taxes & fees
Mar 30 - Mar 31
Hotel Schwarzer Adler

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 18 per day)

Food and drink

  • Daily full breakfast available for a fee: EUR 24 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Library
  • Shopping mall
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
During the exterior renovation period, views from some guestrooms will be obstructed.
This property is in a car-free zone and can be reached only by foot.
Parking for SUVs, RVs, buses, trailers, and large vehicles (over 2.10 meters high) is not available.

Renovations and closures

The property will be renovating from May 15 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 59.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 18 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 59.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Best Western Plus Goldener Adler Innsbruck
Best Western Plus Hotel Goldener Adler Innsbruck
Best Western Plus Hotel Goldener Adler
Best Western Plus Goldener Adler
Best Western Goldener Adler
Best Western Innsbruck
Innsbruck Best Western
Best Western Plus Hotel Goldener Adler
Hotel Goldener Adler, BW Signature Collection Hotel
Hotel Goldener Adler, BW Signature Collection Innsbruck
Hotel Goldener Adler, BW Signature Collection Hotel Innsbruck

Hotel Goldener Adler, BW Signature Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 478 out of 667 reviews
Rating 8 - Good. 158 out of 667 reviews
Rating 6 - Okay. 25 out of 667 reviews
Rating 4 - Poor. 2 out of 667 reviews
Rating 2 - Terrible. 4 out of 667 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Marguerite

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel was amazing with so much history. Staff was excellent, rooms very comfortable and the breakfast was delicious! I cannot wait to go back!
Stayed 2 nights in Nov 2025

10/10 Excellent

Renate

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very pleasant and I appreciated the quiet although the hotel is in a busy stree. It is well insulated so that the noise from outside does not come through.
Stayed 3 nights in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Staff is great, rooms are great, and the accessibility to local shops/restaurants is great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Derrick

Stayed 2 nights in Nov 2025

10/10 Excellent

Lenise, Sitka

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very historic property , excellent restaraunt . Big room
Stayed 3 nights in Oct 2025

10/10 Excellent

Isabel

What stood out was the friendliness and helpfulness of the staff. The hotel is well located.
Stayed 2 nights in Oct 2025

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, amenities
Fantastic location, clean, spacious rooms and loads of character!
Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Great hotel right in the middle of the old city. Convenient for shopping eating transportation and walkable to about anywhere. The staff was friendly and always helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Kerry

Liked: Staff & service
Disliked: Room comfort
So I would like to give this room a better than three stars because of the location but I just can't. The pillows at this hotel are awful!! Also the noise from outside from the nearby bars on a Friday night are so bad I had to use my noise cancelling headphones to sleep. Also if you are short you won't be able to open the windows. It gets really really stuffy in that room even on a cold night. There must be other hotels nearby that are better. Also the pictures on here of the room make it look more lux than it is.
Stayed 2 nights in Oct 2025

6/10 Okay

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Location and customer service.
Stayed 1 night in Oct 2025

10/10 Excellent

Chad, Phoenix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What do I say? The location is incredible. The staff were incredible. Couldn't ask for more. Absolutely amazing.
Stayed 2 nights in Oct 2025

10/10 Excellent

Maureen

Stayed 2 nights in Sep 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice room, very clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Francis, Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location!
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Love the historical feel. Room was large and bathroom great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kaitlyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Teri, Bozeman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location being right in the center of the Old Town. Our room was small but well equipped and laid out. The only knock on the room would be the carpet as it seen better days, but I'm still giving the hotel 5 stars because it was a very nice place to stay being close to everything, and the staff were great.
Stayed 2 nights in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Darcie

Liked: Cleanliness, staff & service, property conditions & facilities
It's a historical building, or at least it looks like one, lots of character and couldn't be more centrally located.
Stayed 1 night in Sep 2025

8/10 Good

Lequn

Liked: Cleanliness, staff & service
One issue was the shower temperature. It got suddenly too hot and then cold, again and again.
Stayed 2 nights in Sep 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, only issue was WiFi and TV signal a bit weak
Stayed 2 nights in Sep 2025

10/10 Excellent

Suzanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception desk staff was so helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Beatriz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, close to restaurants and attractions, would recommend.
Stayed 2 nights in Sep 2025