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Penz Hotel West

4.0 star property
4-star ski hotel with spa

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Photo gallery for Penz Hotel West

Front of property - evening/night
Terrace/patio
View from room
Bar (on property)
Interior entrance
Reviews
8.8

Excellent

Popular amenities

  • SpaSpaSpa
  • Breakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar

Explore the area

Map
Fuerstenweg 183, Innsbruck, Tirol, 6020
  • AirportInnsbruck (INN-Kranebitten)6 min walk
  • Popular LocationGolden Roof (Goldenes Dachl)4 min drive
  • Popular LocationInnsbruck Old Town Christmas Market4 min drive
  • Popular LocationImperial Palace4 min drive

Room options

View all photos for Business Room for Single Use

Hypo-allergenic bedding, minibar, in-room safe, desk

Business Room for Single Use

  • 25 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed OR 1 Queen Bed

View all photos for Business Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Business Room

  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Quadruple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Quadruple Room

  • 32.0 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 1 Queen Bed

View all photos for Superior Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room for Single Use

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room for Single Use

  • 28 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 1 Queen Bed and 1 Twin Bed

Similar properties

Exterior
Innsbruck Tivoli
Spa
Pet-friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (719)
The price is CA $167
per night
CA $189 total
includes taxes & fees
25 May - 26 May
Innsbruck Tivoli

About the area

Innsbruck

Near the slopes.You'll find Inn and Botanical Garden of the University of Innsbruck within 2 miles (3 km) of this hotel. University of Innsbruck and Landeskrankenhaus - University Clinics Innsbruck are also within 2 miles (3 km).

What's nearby

  • University of Innsbruck - 3 min drive
  • Golden Roof (Goldenes Dachl) - 4 min drive
  • Innsbruck Old Town Christmas Market - 4 min drive
  • Landeskrankenhaus - University Clinics Innsbruck - 4 min drive
  • Imperial Palace - 4 min drive

Getting around

  • Innsbruck Technik Tram Stop - 3 min drive
  • Innsbruck Hötting Station - 18 min walk
  • Kranebitten Airport (INN) - 1 min drive

Restaurants

  • 9B Cafe-Restaurant - 3 min drive
  • Cafe Elisabeth - 17 min walk
  • Kantine - 18 min walk
  • Fly Inn Bistro - 7 min walk
  • Tennisstüberl - 1 min walk

About this property

Penz Hotel West

4-star ski hotel with spa
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the other amenities, including a fitness center and a sauna. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. WiFi is free in public spaces. Parking is available for a fee.

This 4-star Innsbruck hotel is smoke free.

  • 98 guestrooms or units
  • 4 levels
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Penz Hotel West offers 98 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Innsbruck hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Languages

English, German

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 8 per night)
  • Extended parking on site (EUR 5 per night)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Free ski shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 20 for adults and EUR 15 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 35
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between December 19 and December 26.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)
  • Sauna

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 15 for children
  • Self parking fee: EUR 8 per night
  • Extended parking fee: EUR 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Penz
Hotel Penz West
Penz Hotel West
Penz Hotel West Innsbruck
Penz West
Penz West Hotel
Penz West Innsbruck
Sporthotel Penz Hotel Innsbruck
Sporthotel Penz Innsbruck
Penz Hotel West Hotel
Penz Hotel West Innsbruck
Penz Hotel West Hotel Innsbruck

Penz Hotel West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 346 out of 731 reviews" "
Rating 8 - Good. 304 out of 731 reviews" "
Rating 6 - Okay. 57 out of 731 reviews" "
Rating 4 - Poor. 19 out of 731 reviews" "
Rating 2 - Terrible. 5 out of 731 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jack

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent - extremely helpful. We arrived around 11am with our luggage and 8 month old the day before our flight out of Innsbruck. They had us checked in with a cot set up within 15mins so we were able to relax straight away.
Stayed 1 night in Dec 2023

10/10 Excellent

Shaukat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Clean hotel
We stayed one night at the hotel, our room was clean and spacious with clean and nice bathroom/toilet. Cleanliness is very important to us and this hotel lived fully up to our standard. Nice breakfast with different choices, you can ask for boiled egg or an omelette prepared for you, there was fresh fruit, different cereals, chees, and some sweet choices as well. Free parking space is close and with plenty of parking spaces. The city is around 10-15 min drive or you can take a but from outside of the hotel. All in all a good experience and will definitely stay here again.
Stayed 1 night in Oct 2023

10/10 Excellent

ELAINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 minute walk to airport
Stayed 1 night in Sep 2023

4/10 Poor

Phillip

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
staff was incompetent. signage at property was inadequate. twenty step climb with luggage required to enter property. no in room coffee or tea service.
Stayed 1 night in Oct 2023

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Penz Hotel West was a perfect place to stay to board an early flight. It is a short walk, 5 minutes, to the terminal. The dining room facility is beautiful and the food there is fabulous.
Stayed 1 night in Sep 2023

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice, clean and quiet. The staff were friendly and helpful. It was very convenient for the airport. The free bus pass into town was also a nice touch. The breakfast was rather expensive at Euro20 and a minor issue: the bathroom extractor was ineffective. However, I would choose to stay again.
Stayed 5 nights in Aug 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Eugenia

Stayed 1 night in Jul 2023

10/10 Excellent

JERRY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023