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Jackson Hotel & Convention Center

2.0 star property
Jackson guestrooms with free WiFi

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Photo gallery for Jackson Hotel & Convention Center

Exterior
Reception
Exterior
Property amenity
Reception

Reviews

5.6 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

View in a map
1963 Highway 45 Bypass, Jackson, TN, 38305
  • Place, Casey Jones Village
    ‪2 min walk‬
  • Place, Union University
    ‪19 min walk‬
  • Place, Old Hickory Mall
    ‪3 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Smoking

Room, 2 Double Beds, Smoking

Room, 2 Double Beds, Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible Bathtub, Non Smoking

Premium bedding, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Accessible Bathtub, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking

Premium bedding, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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  • Breakfast included
  • Pet-friendly
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CA $143 total
includes taxes & fees
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About the area

Jackson

In Jackson .Steps from the hotel, you'll find Music Highway Crossroads and Casey Jones Village. Union University and Old Hickory Mall are also within 2 miles (3 km).

What's nearby

  • Casey Jones Village - 2 min walk - 0.2 km
  • Union University - 19 min walk - 1.6 km
  • Old Hickory Mall - 3 min drive - 2.8 km
  • North Hospital - 3 min drive - 3.6 km
  • West Tennessee Healthcare Sportsplex - 7 min drive - 9.4 km

Getting around

  • Memphis International Airport (MEM) - 87 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Cheddar's Scratch Kitchen - ‬2 min drive
  • ‪Brooks Shaw's Old Country Store & Restaurant - ‬4 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Logan's Roadhouse - ‬6 min walk

About this property

Jackson Hotel & Convention Center

Jackson guestrooms with free WiFi
As a guest of Jackson Hotel & Convention Center, you'll find a vending machine, an ATM, and an elevator. Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this Jackson hotel.

  • 1 building
  • 205 guestrooms or units
  • 4 levels
  • Front desk (24 hours)
  • ATM
  • Elevator
  • Smoking in designated areas
Jackson Hotel & Convention Center offers 205 accommodations with washers/dryers and complimentary toiletries. Beds feature premium bedding. Cable television is provided. Bathrooms include showers.

This Jackson hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Microwaves, refrigerators, and irons/ironing boards can be requested. Housekeeping is provided daily.

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  • Parking included
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Property amenities

Family friendly

  • In-room washer/dryer
  • Microwave on request
  • Refrigerator on request

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Rodeway Inn Hotel Jackson
Rodeway Inn Jackson
Rodeway Jackson
Jackson & Convention Center
Jackson Hotel Convention Center
Jackson Hotel & Convention Center Hotel
Jackson Hotel & Convention Center Jackson
Jackson Hotel & Convention Center Hotel Jackson

Reviews

Jackson Hotel & Convention Center Reviews

5.6

5.6/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness
Rating 10 - Excellent. 197 out of 971 reviews
Rating 8 - Good. 155 out of 971 reviews
Rating 6 - Okay. 170 out of 971 reviews
Rating 4 - Poor. 151 out of 971 reviews
Rating 2 - Terrible. 298 out of 971 reviews

Reviews

8/10 Good

Richon

Stayed 1 night in Jul 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Jul 2025

2/10 Terrible

jory

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first room we were offer had blood on the lamp shade. We asked for new room and that one look like had not been cleaned. The floors were sticking and dirty and the walls were dirty. The shower had was so dirty it was black. I asked for another room and the room was cleaner but fully clean. There was no hot water and fire detector wouldn't stop beeping in the front desk agent told us to just unplug it. We were so tired from traveling 13+ hours that we just accepted it.
Stayed 2 nights in Jul 2025

10/10 Excellent

olajuwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Talesha

Stayed 1 night in Jul 2025

6/10 Okay

John

I couldn't use my phone
Stayed 2 nights in Jul 2025

2/10 Terrible

Lucas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst stay, bed sheets weren’t clean, bathroom wasn’t clean, floor wasn’t clean, the room had strong smell of smoke
Stayed 1 night in Jul 2025

10/10 Excellent

Melvin

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Johnisha

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very horrible will never return they need to tear down the whole convention center
Stayed 1 night in Jul 2025

10/10 Excellent

Christian

Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Christian

Stayed 2 nights in Jul 2025

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay ever and ive been staying here.

I had to go to 5 (literally 5 trips up and back down for a new key with a rude employee i eventually asked "have i offended you at some point?" She said no) different rooms all on the top floor furthest back to find the rooms had no hot water or rhe floors were downright so nasty i couldnt take my shoes off. The person at the desk was extremely rude and unhelpful and it couldnt have been a worse experience. I settled on room 5 with lukewarm water and only.a slighly slimey floor with a tv that glitched.
Stayed 2 nights in Jul 2025

4/10 Poor

Brenda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No ice machine . Had to go to motel 6 and the floor in my room was sticky.
Stayed 1 night in Jul 2025

2/10 Terrible

johnnie lee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Under mattress during check
Stayed 2 nights in Jul 2025

8/10 Good

philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

kelly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Michael

Business traveller
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
I've stayed here a lot. Its good enough to consider returning every time
Stayed 1 night in Jun 2025

10/10 Excellent

Samara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, nice staff. Rooms were clean and updated. Someone did however set their room on fire and they had to clear the building! Not the fault of the property, just that dummy staying there.
Stayed 3 nights in Jun 2025

6/10 Okay

Fito

Stayed 4 nights in Jun 2025

2/10 Terrible

Catrinia

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was nice. The rooms was not up to date. It was hot in there the microwave was nasty. They didn’t have an iron or ironing board. The towels looks nasty. It was yelling next door like they was fighting. The whole hotel looks like a crackhead hotel. So o asked for my refund back and we left. Never will I stay there. And the beds wore out
Stayed 1 night in Jun 2025

2/10 Terrible

Spence

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty run down broke things cobwebs in corner.
Stayed 1 night in Jun 2025

10/10 Excellent

Peyton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The WiFi was a lot better this time and the beds are always so soft and comfortable.
Stayed 2 nights in Jun 2025

8/10 Good

Paulette

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
For short stay it was what we needed. It was clean and staff was always helpful.
Stayed 2 nights in May 2025