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"Room had bugs n bathroom was dirty n no ashtray ... " More

By a verified traveller on Sun 13 Oct 2019

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Hotel Description

Jackson guestrooms with balconies

In Jackson

You'll be within half a mile (1 km) of Casey Jones Village and 2 miles (3 km) of Old Hickory Mall with a stay here. Also, North Hospital is within 3 miles (5 km) and Rusty's TV and Movie Car Museum is within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 3 conference rooms, along with the business center. Luggage storage, laundry facilities, and wedding services are also on offer.

Free WiFi, balconies

In addition to TVs with cable channels, the 205 guestrooms offer free WiFi and washers/dryers. Other amenities include balconies, premium bedding, and free local calls.

Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$61* Per night/room 13 Aug. - 14 Aug.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Jackson Hotel and Convention Center ratings based on 18 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Jackson Hotel and Convention Center

Everyone (7) Couples (1) Family (3)
2 out of 5
Room was nasty pubic hairs on pillow and in bathtub

Posted by on 13 Feb. 2020

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Comment from Hotel Management

22 Feb. 2020 by Guest Relations

Thank you for sharing your feedback and please know that we do apologize for any inconvenience that you encountered during your stay. We will follow up with housekeeping and ensure that this does not become a future occurrence.

2 out of 5

Posted by on 10 Nov. 2019

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Comment from Hotel Management

13 Nov. 2019 by David

Thank you for sharing your feedback

5 out of 5
Room had bugs n bathroom was dirty n no ashtray ...

Posted by on 13 Oct. 2019

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Comment from Hotel Management

22 Nov. 2019 by David

Thank you for sharing your feedback

1 out of 5
Rooms were not clean the hallways were dirty people on the same floor were smoking marijuana and drinking in the hallways. Staff said travelocity was crooks

Posted by on 8 Oct. 2019

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Comment from Hotel Management

27 Nov. 2019 by David

Thank you for sharing your feedback and we do apologize for the inconveniences that you encountered during your stay.

5 out of 5
I loved that it had the balcony but I HATED that there was no refrigerator

Posted by on 22 Jul. 2019

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Comment from Hotel Management

2 Aug. 2019 by David

Thank you for sharing your feedback and we are glad to know that you enjoyed your stay. We hope to see you again in the future

5 out of 5
I liked everything, the breakfast was lacking but they might have been out of the regular syrup and sausage which they have had every other time I have stayed with them. The room was VERY NICE, the bed VERY COMFORTABLE. I will stay with them next time I am in that area. I am sure the ice machines will be working as they have been every other time (3) I have stayed with them.

Posted by , from Lawrenceburg, Ky on 30 May 2019

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Comment from Hotel Management

31 May 2019 by David

Thank you for the positive feedback, and we truly appreciate your business and kind words. We look forward to seeing you again in the future

4 out of 5
It was clean. The only issue I had was that the walls are thin- The noise from the rooms on either side was louder than expected

Posted by on 3 May 2019

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Comment from Hotel Management

4 May 2019 by David

Thank you for sharing your feedback and we hope to see you again in the future

2 out of 5
Adjoining room had a smoker in it, had to put a towel at the bottom of the door to prevent smoke coming in , adult and kids up late until 2 a.m. had to turn on local weather channel for music just to drown out noise. If it wasn't so late I would have tried to change rooms.

Posted by on 28 Dec. 2018

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Comment from Hotel Management

2 Jan. 2019 by David

Thank you for sharing your feedback, and we do apologize for the inconveniences that you encountered. We do hope that you might give us the opportunity to better serve you in the future.

1 out of 5

Posted by on 24 Dec. 2018

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Comment from Hotel Management

26 Dec. 2018 by David

Thank you for sharing your feedback. We apologize for any inconvenience you may have encountered.

1 out of 5

Unsafe for Anyone, NO LOCKS

Cons: Get locks. The whole hotel is crumbling. Looks like a slasher film in the inside because it's so dark.
So... where to start? I was staying as a single young woman and did not feel safe. I didn't get a good look at the area, but the hotel itself said enough. The inside of the hotel does not live up to "Conference Center," but instead looks like one of those hotel slasher movies. In addition, the room I was given had a broken door lock - the extra thing that folds over the door. The sliding door also had no lock or bar to keep it closed. So, I asked for a different room. This time, the sliding door still did not lock. I also found an empty wallet in the room. This speaks to the regular clientele, I suppose.

Posted by on 7 Aug. 2017

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About the Jackson Hotel and Convention Center

Location 1963 Highway 45 Bypass, Jackson, TN 38305

Property Features

WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. There are 3 meeting rooms available. The business-friendly Jackson Hotel and Convention Center also features coffee/tea in a common area, laundry facilities, and ATM/banking services. Self parking is free. This Jackson hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Washer/dryer
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Memphis Intl. Airport (MEM) (136.4 km / 84.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Jackson Hotel and Convention Center offers 205 accommodations with washers/dryers and complimentary toiletries. Rooms open to balconies. Beds feature premium bedding. Cable television is provided. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Microwaves, refrigerators, and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Washer and dryer
  • Private balcony
  • Television
  • Cable channels
  • Refrigerator available
  • Microwave available
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 9 AM.

Hotel Policies

Check-in

  • Check-in time ends at 7 AM
  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Staffed front desk
  • Number of children who can stay free - 2

Hotel Names

  • Rodeway Inn Hotel Jackson
  • Rodeway Inn Jackson
  • Rodeway Jackson
  • Jackson And Convention Center
  • Jackson Hotel and Convention Center Hotel
  • Jackson Hotel and Convention Center Jackson
  • Jackson Hotel and Convention Center Hotel Jackson

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.