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DoubleTree by Hilton Hotel Jacksonville Riverfront

4.0 star property
4-star hotel near Jacksonville Museum of Modern Art

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Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

Lobby sitting area
2 restaurants, breakfast, dinner served; American cuisine
Point of interest
Front of property - evening/night
Outdoor pool, open 6 AM to 10:00 PM, free cabanas, sun loungers

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1201 Riverplace Boulevard, Jacksonville, FL, 32207
  • Place, Baptist Medical Center Jacksonville
    ‪9 min walk‬
  • Place, Florida Theatre
    ‪9 min walk‬
  • Place, Times-Union Center for the Performing Arts
    ‪11 min walk‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds

  • City view
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds (Riverfront)

  • River view
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed (Riverfront)

  • River view
  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Studio, 1 King Bed

  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, River View

  • River view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

42-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

  • River view
  • 28 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

42-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Jetted Tub

  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll In Shower)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll In Shower)

  • River view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed (Riverfront)

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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Southbank Hotel by Marriott Jacksonville Riverwalk

Downtown Jacksonville
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 1,662 reviews
The price is CA $171
CA $194 total
includes taxes & fees
Apr 2 - Apr 3
Southbank Hotel by Marriott Jacksonville Riverwalk

About the area

Jacksonville

City center retreat .Your stay at this Downtown Jacksonville hotel places you within 2 miles (3 km) of Jacksonville Museum of Modern Art and VyStar Veterans Memorial Arena. Daily's Place and EverBank Stadium are also within 3 miles (5 km).

What's nearby

  • Baptist Medical Center Jacksonville - 9 min walk - 0.8 km
  • Florida Theatre - 9 min walk - 0.8 km
  • Times-Union Center for the Performing Arts - 11 min walk - 0.9 km
  • VyStar Veterans Memorial Arena - 4 min drive - 2.0 km
  • EverBank Stadium - 5 min drive - 3.0 km

Getting around

  • Riverplace Station - 4 min walk
  • Jacksonville Station - 14 min drive
  • Jacksonville International Airport (JAX) - 24 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬1 min walk
  • ‪Shor Seafood Grill & Tavern - ‬15 min walk
  • ‪The Southern Grill - ‬4 min walk
  • ‪Sake House - ‬4 min walk
  • ‪Tidbits - ‬10 min walk

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

4-star hotel near Jacksonville Museum of Modern Art
DoubleTree by Hilton Hotel Jacksonville Riverfront offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 19 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel Jacksonville Riverfront. For a fee, parking is available.

This 4-star Jacksonville hotel is smoke free.

  • 293 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Built in 2015
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
DoubleTree by Hilton Hotel Jacksonville Riverfront offers 293 accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Similar properties

Bar (on property)
Southbank Hotel by Marriott Jacksonville Riverwalk
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 1,662 reviews
The price is CA $171
CA $194 total
includes taxes & fees
Apr 2 - Apr 3
Southbank Hotel by Marriott Jacksonville Riverwalk

Property amenities

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 22 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 for adults and USD 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19.95 for adults and USD 11.00 for children
  • Covered self parking fee: USD 22.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

Reviews

6.8
Rating 10 - Excellent. 505 out of 1601 reviews
Rating 8 - Good. 271 out of 1601 reviews
Rating 6 - Okay. 341 out of 1601 reviews
Rating 4 - Poor. 228 out of 1601 reviews
Rating 2 - Terrible. 256 out of 1601 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Fatisa, Jacksonville

Stayed 2 nights in Dec 2025

10/10 Excellent

Tashi

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There was no free breakfast. Breakfast was served in the hotel restaurant but it cost $20 a plate (not worth it) and $22-$26 a night. Though the front desk staff were nice when you approach them no one answers the phone.
Stayed 3 nights in Nov 2025

10/10 Excellent

Caroline

Stayed 1 night in Nov 2025

8/10 Good

Brandon

Stayed 2 nights in Dec 2025

2/10 Terrible

Arkena

Liked: Staff & service
Disliked: Cleanliness, room comfort
The room was overpriced and the room was dirty
Stayed 3 nights in Nov 2025

10/10 Excellent

Demmon

Stayed 2 nights in Oct 2025

10/10 Excellent

lucy, Buford

Travelled with family
Liked: Cleanliness, property conditions & facilities
Loved the hotel
Stayed 2 nights in Nov 2025

6/10 Okay

Michael

Out of date but clean and close to everything
Stayed 1 night in Nov 2025

2/10 Terrible

Xavier

Stayed 2 nights in Nov 2025

6/10 Okay

STEPHANIE, Jacksonville

Stayed 1 night in Nov 2025

10/10 Excellent

Tonya, Lake Butler

Stayed 2 nights in Nov 2025

6/10 Okay

Bobby

Travelled with partner
Shower leaked all over the bathroom, heat didn't work had to have maintenance come to rig the heater he said was a bad thermostat, they couldn't fix the shower said it was a major issue
Stayed 3 nights in Nov 2025

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities
Clean room beautiful view
Amazing view of downtown
Stayed 2 nights in Nov 2025

2/10 Terrible

Edwin

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is very dated, carpet worn, stained, dirty, filthy. Walls & doors marked up everywhere. Stains on matress cover, tub stained & gross, elevators raggedy...very loud & each time it was used. Sounded like it was falling apart or sound the the building was being demolished which was very loud & disturbing because our room was near the elevator. Im a light sleeper plus no peace while awake due to the noisey elevator. One person checking in during a holiday week & one valet attendant. The carpet in the lobby leading to overpriced Ruth Chris is worn & disgusting. To be downtown & a riverfront property. It desperately needs renovated & updated. This is a very poor representation for the city of Jacksonville for guest. Spend the money & make it worth the stay & hire more help. This Doubletree can definitely afford to do much better than this. We literally showered in crocs. We definitely didn't put our bare feet on that nasty carpet. The elevator slams shut & very loud. Many gave this same review that i now see after the fact. Great location...just fix the place up like it should be in such a nice location..
Stayed 3 nights in Nov 2025

10/10 Excellent

DAngelo

Stayed 2 nights in Nov 2025

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 2 nights in Nov 2025

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
DO Not Stay here Room was not clean Shower had mold in it and was dirty NO Hot Water Hotel lobby has been remodeled but the rooms are terrible and have a bad smell. Its being covered up now with Christmas fragrance. Only thjng nice about the hotel was the view.
Stayed 2 nights in Nov 2025

10/10 Excellent

Loubenson

Stayed 4 nights in Oct 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Precious

Room was nice beside the mold on the window shades and dead bug on the floor
Stayed 2 nights in Nov 2025

6/10 Okay

Michael

Stayed 2 nights in Nov 2025

6/10 Okay

Egidio

Liked: Staff & service
Staff was good.
Stayed 2 nights in Nov 2025

6/10 Okay

Derron

Liked: Cleanliness, staff & service, amenities
Lovely staff, service was well mannered. Our room we had, the ceiling started leaking. We did get accommodations with breakfast. Just wasn’t a fan of it. It’s still appreciated!! Accommodation room was not up to par. Shower water was getting warm, shower was also stopping up in the drain.
Stayed 2 nights in Nov 2025

10/10 Excellent

Martin

Travelled with family
Liked: Amenities, property conditions & facilities
Everything great except mold all over in bathtub/shower
Stayed 2 nights in Nov 2025

8/10 Good

Judy

Liked: Cleanliness, amenities, property conditions & facilities
Staff good as was the room. Beds comfortable.
Stayed 2 nights in Nov 2025