"The staff went out of their way to make sure we were happy. Great location, very clean rooms " More
City center stay
At this Jerusalem City Centre hotel, you'll be within a 5-minute walk of Ben Yehuda Street and Zion Square. Ethiopian Church and New Gate are also within half a mile (1 km).
Restaurant, bar/lounge
A restaurant and a bar/lounge are featured at this hotel. WiFi in public areas is free. A coffee shop, a terrace, and a garden are also on offer.
4 Jan. 2020 by Reservations/Sales Department
Dear Guest, First of all we would like to thank you for the time you spent to post such a lovely feedback on Travelocity / Expedia and for sharing your experience regarding your recent stay with us in Jerusalem. Your feedback is very much appreciated. We are extremely happy to hear your overall stay with us was excellent. Thank you very much for highlighting the property, location, oasis garden, facilities, and service quality at our hotel. We are pleased to hear you enjoyed the level of quality and professionalism of our staff. Our central location and ease of access to Jaffa Street and the old city make us a guest favourite. Your kind appreciation provides great motivation to all the team members who served you. We will tell our staff members that you enjoyed their work and their level of service. Satisfaction of our guests is our primary concern and we are very glad when we achieve a positive result. We continue our endeavour to provide the best stay for all our guests at the Sergei Palace Hotel and improve our services and facilities each year. We would like to thank you once again for your kind preference and we are looking forward to welcoming you once again and create another perfect and memorable time at the Sergei Palace Hotel. Kindest regards, Reservations/Sales Department
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 4 meeting rooms available. An airport shuttle (available 24 hours) is available for a fee. A library, a terrace, and tour/ticket assistance are also featured at Sergei Palace Hotel. The hotel can provide concierge services and wedding services. This Jerusalem hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking (limited spaces)
Sergei Palace Hotel offers 22 accommodations with safes and hair dryers. Select Comfort beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers. This Jerusalem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy full breakfast daily from 8:00 AM to 9:30 AM.
Sergei Palace Hotel has a restaurant on site.
Room service (during limited hours) is available.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Sergei Palace Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Please note, the dining facilities at the property are non-kosher.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards, and cash. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.