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Stay Jaffa Jerusalem

3-star apartment near Zion Square

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Jaffa 35 Designer One-Bedroom Apartment with Balcony | In-room dining
Superior Apartment, 1 Bedroom | Living area
Superior Apartment, 1 Bedroom, Balcony
Superior Apartment, 1 Bedroom | Living area
Superior Apartment, 1 Bedroom, Balcony | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
37 Yaffo St., Jerusalem, 9422113
  • Place, Ben Yehuda Street
    ‪1 min walk‬
  • Place, Machane Yehuda Market
    ‪12 min walk‬
  • Place, Jaffa Gate
    ‪12 min walk‬
  • Airport, Tel Aviv (TLV-Ben Gurion)
    ‪38 min drive‬

Room options

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom

  • 45 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed
  • City view

View all photos for Superior Apartment, 1 Bedroom, Balcony

Superior Apartment, 1 Bedroom, Balcony | Living area

Superior Apartment, 1 Bedroom, Balcony

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • City view

View all photos for Jaffa 35 Designer One-Bedroom Apartment with Balcony

Jaffa 35 Designer One-Bedroom Apartment with Balcony | View from room

Jaffa 35 Designer One-Bedroom Apartment with Balcony

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • City view

View all photos for Standard Apartment, 1 Double Bed, City View

Standard Apartment, 1 Double Bed, City View

Standard Apartment, 1 Double Bed, City View

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • City view

View all photos for Comfort Apartment, 2 Bedrooms, Balcony

Comfort Apartment, 2 Bedrooms, Balcony

Comfort Apartment, 2 Bedrooms, Balcony

  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Comfort Apartment, 1 Bedroom, Balcony

Comfort Apartment, 1 Bedroom, Balcony | Living area

Comfort Apartment, 1 Bedroom, Balcony

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • City view

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About the area

Jerusalem

Jerusalem City Centre stay.At this Jerusalem City Centre apartment, you'll be steps from Zion Square and within a 15-minute walk of Machane Yehuda Market. Also, Jaffa Gate is within half a mile (1 km) and Church of the Holy Sepulchre is within 2 miles (3 km).
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What's nearby

  • Ben Yehuda Street - 1 min walk - 0.1 km
  • Mamilla Mall - 8 min walk - 0.8 km
  • Machane Yehuda Market - 12 min walk - 1.0 km
  • Jaffa Gate - 12 min walk - 1.0 km
  • Church of the Holy Sepulchre - 13 min walk - 1.2 km

Getting around

  • Yekuti'el Adam Station - 20 min drive
  • Jerusalem Biblical Zoo Station - 22 min drive
  • Ben Gurion Airport (TLV) - 57 min drive

Restaurants

  • ‪Mike's Place (מייק'ס פלייס) - ‬1 min walk
  • ‪The Coffee Bean (קופי בין) - ‬1 min walk
  • ‪Tmol Shilshom (תמול שלשום) - ‬1 min walk
  • ‪Mr. Greens - ‬1 min walk
  • ‪Luigi (לואיג'י) - ‬2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Stay Jaffa Jerusalem

3-star apartment near Zion Square
Stay Jaffa Jerusalem offers its guests an elevator. Public spaces have free WiFi.

This 3-star Jerusalem apartment is smoke free.

  • 20 guestrooms or units
  • Built in 2014
  • Elevator
  • No smoking on site
Stay Jaffa Jerusalem offers 20 air-conditioned accommodations with espresso makers and hair dryers. Accommodations at this 3-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

This Jerusalem apartment provides complimentary wireless Internet access. 32-inch LCD televisions come with premium cable channels. Housekeeping is provided weekly.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 20 per day); discounts available
  • Limited onsite parking

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Microwave
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 32-inch LCD TV with premium cable channels

Laundry

  • Laundry detergent

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board
  • Weekly housekeeping

Location highlights

  • In a shopping district
  • In the city center

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 20 units
  • Built in 2014
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Sunday - Thursday (9:30 AM - 6:00 PM) and Friday - Friday (9:00 AM - 2:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's required deposit amount varies by the number of guests per reservation.

Access methods

Access code, staffed front desk

Pets

  • Pets and service animals are not allowed at Stay Jaffa Jerusalem

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per person, per stay
  • Breakage deposit: USD 500 per stay
  • You may be required to pay the following charge at the property: Israel Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Israel.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20 per day (984 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. The property is professionally cleaned.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Check Jerusalem Apartment
Check Jerusalem
Check In Jerusalem
Stay Jaffa Jerusalem Apartment
Stay Jaffa Jerusalem Jerusalem
Stay Jaffa Jerusalem Apartment Jerusalem

Stay Jaffa Jerusalem Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 155 out of 290 reviews
Rating 8 - Good. 94 out of 290 reviews
Rating 6 - Okay. 19 out of 290 reviews
Rating 4 - Poor. 11 out of 290 reviews
Rating 2 - Terrible. 11 out of 290 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
The property could be taken care of a bit better but good over all
Stayed 2 nights in Oct 2023

6/10 Okay

Harold

Travelled with family
Disliked: Cleanliness

Not as pictures, by far! Unclean

The property looks so different to the pictures. The apartment wasn't clean and even the dishes were dirty! We had to clean them. Despite there's a kitchen available we didn't even have a pot to cook!!
Stayed 4 nights in Sep 2023

8/10 Good

Avery, Melbourne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
After reading all the reviews on this property, I decided to take a chance. Overall, everyone wrote it was a great value, great location etc. All of this is completely true. The 1 BR was very large, had a full kitchen, missing just a few supplies, which the office remedied and was fairly clean. And a working Washer/Dryer. So, all reviews were accurate. The office staff - Mike especially was very amenable in person and did everything they could to help. The other staff was just as nice. The location was spoken about in the reviews. It is on the lite rail, it is very loud, there are noise all hours. So, there needs to be a balance between what you pay and what you can deal with to be happy with it. We dealt with it, but would stay there again ONLY if I had a room towards the alley, a room without a balcony - not on a street side which is on the rail, would be quieter. So, its a 7/8 out of 10 due to the noise factor only. Ear plugs helped, but nothing could eliminate the ringing of a train horn, the people gathered in the streets and the all around 5:30 a.m till Midnight daily (less shabbat) sounds.

4/10 Poor

Irina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel's site misleading with description of the apartments. Paid extra to have a balcony with a view, received a no/ partial/ obstructed (2 feet) view balcony. Asked to change, received horrible customer service with no resolution from manager Mike. Even if you get the view of Jaffa street, there are huge trees that are blocking the view. The stair way to inside the apts was dirty and smelled urine. The rooms are spacious, but need up keep, dirty kitchen and bathroom has zero counter space. Very limited paid parking. The ONLY good thing about this place is the location.
Stayed 3 nights in Aug 2023

10/10 Excellent

Opher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff at this hotel were extremely friendly and helpful. They were responsive to questions and had great advice when needed. Be prepared to use WhatsApp as a main communication tool and look at the videos they send to show how to do various things relating to the hotel.
Stayed 1 night in Aug 2023

10/10 Excellent

Shahar

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, room comfort

Great hotel in Nicosia

Great hotel, free self parking available, staff were very nice, clean toom and good location.
Stayed 1 night in Jul 2023

4/10 Poor

Scott

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This place was not what we hoped. It’s a basic place to crash in the heart of an active area. Location is great if you are ok with loud noise late into the night (2-3am… except for Friday nights, of course). The place is clean and has a/c but it’s not adjustable and communication from the property is non- existent even after multiple attempts.
Stayed 4 nights in Jul 2023

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Tibor

Travelled with family
Liked: Room comfort
Disliked: Cleanliness

Good location, cleaning awful

Check-in wasn't working so thankfully we found someone who could open the door for is and then we could reach to level one where reception is. The person at the reception was friendly and helpful. The property was superficially cleaned and the linen wasn't clean. Coffee machine wasn't working. We asked for new linen and coffee machine was changed. Location is amazing but very loud as it's full of restaurants and you could hear noise up to 4AM. Wardrobe broken, floor wasn't too clean.
Stayed 4 nights in Jun 2023

4/10 Poor

Mervyn

Travelled with family
Disliked: Cleanliness, room comfort

Stay at your own risk

We had 5 rooms. Start w the good: the location is great and size of the rooms. They are 1 bedroom apartnents w washer and dryer. The Bad: the showers had mold, some tvs were broken, some air conditioning were broken. When we brought this to their attention nothing was fixed. The man who worked there and was in charge was condescending, dismissive and an outright liar. Basically its all luck. You might get a good room. But if you get a bad room you are screwed and the complaints will be ignored and there will be no recourse. Stay there at your own risk. And dont let the guy at desk fool you. Hes very nice when checking in but rude and dismissive after that.
Stayed 6 nights in Jun 2023

6/10 Okay

Christy

Liked: Cleanliness, amenities
The office was hard to communicate with through whatts app. Initially hard to find. Locals really no help. One gentleman did help. Room was impossible to get into. Neighbor was able to help.
Stayed 2 nights in Jun 2023

8/10 Good

Tomer

Travelled with family
Liked: Room comfort

Ok

Great staff
Stayed 1 night in May 2023

8/10 Good

Leigh

Liked: Cleanliness, room comfort

Breakfast buffet

The breakfast is amazing!
Stayed 4 nights in Mar 2023

4/10 Poor

Levon

Travelled with family
Disliked: Cleanliness
Location was great. Everything else needs major improvement. Cleanliness, customer service, etc.

2/10 Terrible

Joshua

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Prepaid for my apartment. Arrived at accommodation after a 31 hour journey to be told that my reservation was cancelled. 2 days prior to my arrival the hotel sent me a video directing me to gain access to the reception level. Security code for front door and I completed an on line check-in. Mike the manager was useless and if no help. We were sent to a sister hotel, carried suitcases through the streets of Jerusalem in the cold and rain. We were provided with a room that had no windows or hot water. Thankfully the next morning the staff at reception Yisra, Angelina and Danielle made every effort to find us a room for the remainder of our trip me in Jerusalem. We ended up staying at the Stay Inn hotel. Which has compact yet comfortable rooms. A better alternative than having to find our own hotel as a last minute option. Hotel Management needs to review their senior staff’s behaviour, as Mike was unprofessional and not at all helpful. I will be requesting a partial refund via Expedia on my return from holidays.

2/10 Terrible

Bryan

Disliked: Cleanliness, amenities, property conditions & facilities
Dead roach on the wall upon check in. Everything was not clean. It is cheaper than other places but its not a hotel. Keys in the lock box and you never interact with anyone during the entire trip. Some people may like this but this also means no customer service and no one is properly cleaning this place.

4/10 Poor

Bryan

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This place was filthy. There were stains everywhere (e.g. walls, sheets, furniture). The place is situated in a great location but it is not clean and not up to normal standards.

10/10 Excellent

lara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great location. The apartment was nice and clean. The balconey right over Rechov Yaffo was very cool. It was very easy to communicate with management. Everyone was very helpful.

10/10 Excellent

Stanley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Communication excellent via Whatsapp. Ideally situated at the bottom of Ben Yehuda with the light rail minutes away. Excellent kitchen facilities include washing machine and tumble drier. Would stay here again
Stayed 10 nights in Nov 2022

4/10 Poor

J

Liked: Room comfort

Beware tried to charge us for already broken item

They flood you with standard Whats App messages, repeat them, and have no personal touch. Chose the apartment as needed a washing machine. It leaked badly when used. Had nothing to clear up the flood. Called out of office number - no answer - so had to delay our day trip out to wait to see them in reception and they agreed to clear up. Then asked me to come to reception when I was in middle of Jerusalem! They them messaged saying I would be charged 300 NIS - to repair their already broken washing machine, and repair to be after our departure. Told them "no" and they let us use a washing machine in another apartment. Terrible customer service and I would bewary of them trying it on with future bookings. Maybe some would pay! Overall flat was spacious and nice. Kitchen not well equipped. Rough around the edges, broken window latch, wardrobe door damaged and not working. Neighbourhood can be noisy at night.
Stayed 3 nights in Sep 2022

8/10 Good

Casey

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Sep 2022

4/10 Poor

Scott, phx

Travelled with family
Disliked: Amenities, property conditions & facilities
The property was ok. The staff was not. Needed services for things that didn't work in the apartment like a/c and a dryer working.
Stayed 12 nights in Aug 2022

2/10 Terrible

ezequiel, San Diego

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
Overly priced, dull, and inconvenient. A terrible stay.
Stayed 3 nights in Jul 2022

8/10 Good

simantov

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

Rachel

Disliked: Cleanliness, room comfort
The room I booked was supposed to be a nice apartment. The room I got was a tiny hotel room, which was completely different from the photos. There were no windows and the refrigerator was broken. I was only there for 2 nights so decided not to complain, but Im very confused how I could get a room so different from the pictures.
Stayed 2 nights in Jul 2022