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Victoria Hotel

3-star hotel near Western Wall

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Photo gallery for Victoria Hotel

Lobby sitting area
Front of property
Middle Eastern cuisine
Reception
Middle Eastern cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
8 al-Masoudi Street, Jerusalem, 19374
  • Place, Damascus Gate
    ‪7 min walk‬
  • Place, Temple Mount
    ‪8 min walk‬
  • Place, Western Wall
    ‪14 min walk‬
  • Airport, Tel Aviv (TLV-Ben Gurion)
    ‪37 min drive‬

Room options

View all photos for Triple Room

Triple Room

Triple Room

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double or Twin Room

In-room safe, rollaway beds, free WiFi

Standard Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Room

In-room safe, rollaway beds, free WiFi

Standard Room

7.0 out of 10
Good
(2 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the area

Jerusalem

Heart of Jerusalem.Your stay at this Jerusalem hotel places you within a 10-minute walk of Herod's Gate and Garden Tomb. Mount Herzl and French School of Biblical and Archeological Research are also within half a mile (1 km).

What's nearby

  • Garden Tomb - 7 min walk - 0.6 km
  • Damascus Gate - 7 min walk - 0.6 km
  • Temple Mount - 8 min walk - 0.8 km
  • Al-Aqsa Mosque - 14 min walk - 1.2 km
  • Western Wall - 14 min walk - 1.2 km

Getting around

  • Yekuti'el Adam Station - 13 min drive
  • Jerusalem (JRS-Malha Railway Station) - 25 min drive
  • Ben Gurion Airport (TLV) - 58 min drive

Restaurants

  • ‪Jafar Sweets - ‬11 min walk
  • ‪Austrian Hospice of the Holy Family - ‬12 min walk
  • ‪Philadelphia Restaurant - ‬2 min walk
  • ‪Basti restaurant - ‬11 min walk
  • ‪7 Eleven Cafe - ‬2 min walk

About this property

Victoria Hotel

3-star hotel near Western Wall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. Victoria Hotel also features tour/ticket assistance, concierge services, and laundry facilities.

This 3-star Jerusalem hotel is smoke free.

  • 49 guestrooms or units
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Victoria Hotel offers 49 accommodations with safes and hair dryers. Cable television is provided.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle on request
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ILS 100.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Israel Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Israel.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: ILS 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

Property is also known as

Victoria Hotel Jerusalem
Victoria Jerusalem
Victoria Hotel Hotel
Victoria Hotel Jerusalem
Victoria Hotel Hotel Jerusalem

Victoria Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 59 out of 241 reviews
Rating 8 - Good. 94 out of 241 reviews
Rating 6 - Okay. 62 out of 241 reviews
Rating 4 - Poor. 14 out of 241 reviews
Rating 2 - Terrible. 12 out of 241 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

hui Xian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I likek the special attention I received from the personnel, they are very friendly, and i would personally would like to tank Anita, she went way beyond her duties and helped me to book a last minute trip to Petra, Jordan. High five Anita i really appreciate your assistance
Stayed 4 nights in Sep 2023

10/10 Excellent

Yousef, SPRINGFIELD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff Most friendly people
Stayed 1 night in Sep 2023

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 13 nights in Aug 2023

6/10 Okay

Frank Joseph Wilson,

Liked: Staff & service
Not in a nice area though it was convenient. The staff was wonderful! They made is into a positive. Very kind and very helpful staff.
Stayed 13 nights in Jul 2023

10/10 Excellent

W

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best part of this hotel is the Front Desk service. They are all nice and very helpful people working at the desk, and will help with just about anything. The rest of the staff is friendly too. A mostly comfortable and quiet hotel in a good location, if you don't mind older furniture and bathroom facilities. Overall a great experience here.
Stayed 1 night in Jun 2023

10/10 Excellent

Arlene

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay, it is near Harod’s Gate in Jerusalem.

8/10 Good

david

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff are very helpful and the breakfast buffet very good.

8/10 Good

Verified traveller

Liked: Cleanliness

Great staff

Hotel starting to show its age, but was clean and comfortable Helpful and friendly staff
Stayed 1 night in Aug 2022

10/10 Excellent

william

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING STAFF

The staff was absolutely amazing. The people who worked the desk were most helpful and friendly. The breakfast was absolutely excellent, one of the best I have ever had. Once again the staff at the restaurant were extremely friendly and helpful. The location was absolutely perfect, walking distance to everything. I would highly recommend this hotel to everyone. It was a great stay.
Stayed 5 nights in Nov 2022

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anita at front desk was very helpful and very kind

Anita at the front desk was very helpful and very kind. She arranged the tours and transports. She saw to it what we needed in our stay and gave us clear view of city informations. We gave her a tip of $40 and we could had given more for what she deserved. Anita of Victoria hotel was amazing.
Stayed 4 nights in Nov 2022

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Enjoyable stay!

This was a great location to walk to Old Jerusalem and surroundings like mount of olives and Gethsemane. The staff was excellent and helped make the stay. Not many area restaurants but was recommended Hotel Jersulam gardens where we ate and drank every night. Their staff was so friendly generous and outstanding food..will definitely recommend this hotel but it is rather “tired” and could use updating.
Stayed 5 nights in Nov 2022

10/10 Excellent

Rokan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet location, helpful employees, nice breakfast service.
Stayed 4 nights in Nov 2022

6/10 Okay

JORGE AURELIO

Liked: Cleanliness, staff & service, property conditions & facilities
Not Tv and dining
Stayed 12 nights in Oct 2022

4/10 Poor

John

Travelled with family
Disliked: Property conditions & facilities
The property was conveniently located. We picked this hotel because it stated it had parking. When we got there that was not the case. We spent a lot of extra money having to park in a distant parking garage.
Stayed 13 nights in Oct 2022

2/10 Terrible

Edward

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was good with this hotel not clean at all we were chocked it is not even 2 stars please you have to be more helpful to us when we booked with you
Stayed 5 nights in Oct 2022

8/10 Good

Daniel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and breakfast buffet was excellent.
Stayed 4 nights in Jul 2022

6/10 Okay

lizzy, Saddle brook

Travelled with family
Liked: Cleanliness, staff & service
old but clean
Stayed 1 night in Jul 2022

8/10 Good

Anne

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

More pluses than minuses

This small hotel was a bit hard to find since it's on a back street. The lobby is fresh and modern; the upstairs and rooms are adequate but definitely need an update. The staff was pleasant, helpful and responsive. The breakfast was more than ample if you like a Middle Eastern spread, which I do. The room was small and a bit noisy during the day from traffic and children in the nearby school, but I was mostly out during the day. The location is very close to the Old City and easy to reach by public transportation.
Stayed 2 nights in Jun 2022

10/10 Excellent

RAED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great people and awesome helpful service

Stayed 1 night in May 2022

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel! Affordable, clean and homely! Plus the staff such as Anita, Michael and Saffan are as kind and accommodating as can be! Will definitely staying here again, highly recommended!
Stayed 1 night in May 2022

10/10 Excellent

Ron, Florida, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is excellent! Heat in the room! Friendly staff! Great location to Old City!
Stayed 11 nights in Jan 2020

10/10 Excellent

jeancarlo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all very good, highly recommended
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2019