Grand Sentosa Hotel

3.0 star property
3-star hotel near Holiday Plaza, connected to a shopping center

Choose dates to view prices

Photo gallery for Grand Sentosa Hotel

Exterior
Deluxe Room, 2 Single Beds
Breakfast (MYR 18.00 per person)
Interior
Shower, free toiletries, hair dryer, bidet
Reviews
6.8

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Restaurant
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Ground Floor, Block A, Plaza Sentosa, Jalan Sutera,Taman Sentosa, Johor Bahru, Johor, 80150
  • Popular LocationKSL City Mall17 min walk
  • Popular LocationHoliday Plaza18 min walk
  • Popular LocationJohor Bahru City Square4 min drive
  • AirportJohor Bahru (JHB-Senai Intl.)34 min drive

Room options

Superior Room, 1 King Bed

10/10 Exceptional
  • 3 sq m
  • Sleeps 2
  • 1 King Bed

Family Room

10/10 Exceptional
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Superior Room, 2 Single Beds

7.4/10 Good
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Johor Bahru

Central District stay.Your stay at this Central District hotel places you within 3 miles (5 km) of Holiday Plaza and Johor Bahru Ferry Terminal. LEGOLAND® Malaysia is within 16 miles (25 km) and Johor Premium Outlets is within 20 miles (32 km).

What's nearby

  • KSL City Mall - 17 min walk
  • Holiday Plaza - 18 min walk
  • Komtar JBCC - 4 min drive
  • Johor Bahru City Square - 4 min drive
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 5 min drive

Getting around

  • JB Sentral - 9 min drive
  • Kranji Station - 9 min drive
  • Senai International Airport (JHB) - 34 min drive

Restaurants

  • OldTown White Coffee - 2 min walk
  • Tai Hong Cafe - 2 min walk
  • Hanoi Cafe - 1 min walk
  • Restoran777 - 2 min walk
  • Restoran Little Vietnam - 1 min walk

About this property

Grand Sentosa Hotel

3-star hotel near Holiday Plaza, connected to a shopping center
There's a restaurant on site. Public spaces have free WiFi. A 24-hour business center and meeting rooms are available. Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at the business-friendly Grand Sentosa Hotel. Free self parking is available.
  • 1 building
  • 260 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2011
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • Dining venue
Grand Sentosa Hotel offers 260 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include showers, bidets, complimentary toiletries, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Family friendly

  • Grocery/convenience store
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free offsite parking

Food and drink

  • Breakfast available for a fee: MYR 18.00 for adults and MYR 10.00 for children
  • 1 restaurant
  • Room service available

Things to do

  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LCD TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 18.00 for adults and MYR 10.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. 

Property is also known as

Grand Hotel Sentosa
Grand Sentosa
Grand Sentosa Hotel
Grand Sentosa Hotel Johor Bahru
Grand Sentosa Johor Bahru
Hotel Grand Sentosa
Sentosa Grand Hotel
Grand Sentosa Hotel Hotel
Grand Sentosa Hotel Johor Bahru
Grand Sentosa Hotel Hotel Johor Bahru

Grand Sentosa Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 35 out of 389 reviews" "
Rating 8 - Good. 141 out of 389 reviews" "
Rating 6 - Okay. 162 out of 389 reviews" "
Rating 4 - Poor. 34 out of 389 reviews" "
Rating 2 - Terrible. 17 out of 389 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Siyak wang

Travelled with family
Liked: Amenities
Convenient and many shop and restaurant
Stayed 2 nights in Feb 2024

4/10 Poor

Shawn

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very old. The bedroom was not clean properly and toilet title looks dirty. The exhaust fan is full of dust. Lucky the bedsheet and towels were clean. In the morning when we went down to look for breakfast, the front office staffs didnt even greet us even when they see us, it was us who greeted them. The hotel was attached to a mall which looks like a ghost town. Very eerie. Given this experience, I wont book this hotel again.
Stayed 1 night in Dec 2023

6/10 Okay

Andy

Hotel shower equipment not in good condition
Stayed 1 night in Nov 2023

8/10 Good

Eng Teik

Stayed 3 nights in Nov 2023

4/10 Poor

Konstantin

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Quite a rundown hotel, located in a semi-abandoned mall. Bed sheets were clean. Floor carpet was very dirty
Stayed 2 nights in Aug 2023

6/10 Okay

Goh

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Budget Hotel with Good Food
Hotel Room was big and the location is good as The Store Shopping Mall is just beside. Behind the hotel are lots of Karaoke outlets. A short distance walk will lead you to the Night Food Street which sells lots of Malaysian Street Food.
Stayed 1 night in Jul 2023

8/10 Good

Kim Chan

Stayed 1 night in Mar 2023

6/10 Okay

Cheng Hai

Liked: Staff & service
The location is very convience for tourist who want to go around nearby
Stayed 1 night in Mar 2023

10/10 Excellent

Kim Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Yohanes

Stayed 1 night in Jan 2023