Central District stay.Within a 15-minute walk of this Central District hotel, you'll find Johor Bahru City Square and Johor Bahru Customs, Immigration, and Quarantine Complex. Komtar JBCC and Bazaar Karat (Rusty Market) are also within half a mile (1 km).
What's nearby
Johor Bahru Customs, Immigration, and Quarantine Complex - 10 min walk
Komtar JBCC - 10 min walk
Johor Bahru City Square - 11 min walk
R&F Mall - 12 min walk
KSL City Mall - 5 min drive
Getting around
Kranji Station - 7 min drive
JB Sentral - 14 min walk
Seletar Airport (XSP) - 31 min drive
Restaurants
Boost Juice Bars - 15 min walk
Reatoran Empire Bistro - 12 min walk
Starbucks - 14 min walk
SDS Classic - 16 min walk
KFC - 15 min walk
About this property
The Grand Jade Hotel
Hotel near Johor Bahru City Square in Johor Bahru
The Grand Jade Hotel offers its guests a rooftop terrace, tour/ticket assistance, and room service (during limited hours). Public spaces have free WiFi. Free self parking is available.
This Johor Bahru hotel is smoke free.
27 guestrooms or units
4 levels
Terrace on the roof
Breakfast available (surcharge)
Front desk (24 hours)
Storage area for luggage
Tour and ticket information
Elevator
No smoking on site
1 conference room
The Grand Jade Hotel offers 27 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 40-inch flat-screen televisions come with cable channels.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Languages
Chinese (Mandarin), English, Indonesian, Malay
Property amenities
Family friendly
Soundproofed rooms
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: MYR 20.00 per person
Room service available
Accessibility
Elevator
Room amenities
Entertainment
40-inch flat-screen TV
Cable channels
Bedroom
Air conditioning
Bathroom
Free toiletries
Towels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
More
Desk
Iron/ironing board (on request)
Phone
Soundproofing
Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: MYR 50.0 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately MYR 20.00 per person
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay.
Property is also known as
Grand Jade Hotel Johor Bahru
Grand Jade Hotel
Grand Jade Johor Bahru
Grand Jade
The Grand Jade Hotel Hotel
The Grand Jade Hotel Johor Bahru
The Grand Jade Hotel Hotel Johor Bahru
The Grand Jade Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 10 out of 45 reviews" "
10 - Excellent
10
Rating 8 - Good. 21 out of 45 reviews" "
8 - Good
21
Rating 6 - Okay. 12 out of 45 reviews" "
6 - Okay
12
Rating 4 - Poor. 2 out of 45 reviews" "
4 - Poor
2
Rating 2 - Terrible. 0 out of 45 reviews" "
2 - Terrible
0
8.2/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
7.8/10
Property conditions & facilities
Reviews
8/10 Good
Verified traveller
24 Jan 2020
Liked: Cleanliness, staff & service
Room is ok, environment is ok too. Breakfast is delicious.
Verified traveller
Stayed 1 night in Oct 2019
6/10 Okay
Verified traveller
Travelled with group
28 Dec 2019
No car park available from hotel, car driver has to pay heavily on car park fee from paid car park place. Will get fine if parking on roadside without valid car park coupons.
Location is good, it's directly opposite the R&F Mall. There's a linkway from CIQ complex, we couldn't find it at first as there's no proper signage, about 15 mins walk. Basic but clean hotel. Stained towels but they replaced them when we requested. Good for overnight stay.
Opposite a big mall. Local food at cowboy town just behind hotel. Intersection of 2 major roads, may be noisy. Breakfast at top floor of hotel with view and dust of traffic. Overall is good.
There is a skybridge leading both to JB Sentral and City Square and to a further large mall directly opposite; this is very convenient since you can avoid all traffic. The breakfast was simple but more than adequate. Rooms were in good condition although it's surprising that the electronic key card doesn't connect with the air-con; if guests are not aware of that then they could go out of the room leaving the air-con on all day. I was disappointed that, on one day, even though I had been outside for many hours, the room was not serviced by the time I came back. There were three receptionists, two of whom were friendly and helpful. One, however, could barely communicate and had to be greeted twice before he responded rather than simply staring blankly, which is not good customer service.