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"The water was not hot when taking a shower. The water didn’t drain so you had to hurry before the tub filled up. The rooms and property are very old. ... " More

By a verified traveller on Tue 17 Oct 2023

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Hotel Description

Hotel near Kauffman Stadium in Kansas City

In Kansas City

Within a 15-minute walk of the hotel, you'll find Kauffman Stadium and Arrowhead Stadium. Also within 9 miles (15 km) are Crown Center and LEGOLAND® Discovery Center.

Free perks

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 1 King Bed, Accessible, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $133* Per night/room 15 Apr. - 16 Apr.

Standard Room, 2 Queen Beds, Accessible, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Kansas City Sports Complex Hotel ratings based on 29 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Plus Kansas City Sports Complex Hotel

Everyone (13) Couples (5) Family (8)
5 out of 5

Posted by , from PITTSBURGH on 22 Oct. 2023

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3 out of 5
The water was not hot when taking a shower. The water didn’t drain so you had to hurry before the tub filled up. The rooms and property are very old. Honestly the staff was the best part of the stay.

Posted by on 17 Oct. 2023

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5 out of 5

Posted by on 23 Sep. 2023

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1 out of 5
Was very clean with friendly staff. Will stay here again!

Posted by on 20 Aug. 2023

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Comment from Hotel Management

21 Aug. 2023 by General Manager Ramon Hinson

Dear Susan, Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It is our priority to ensure every guest is satisfied with their stay. We pride ourselves in taking care of our guests and their needs. We really appreciate the feedback.Thank you!

5 out of 5
Check in was very easy and seemless.breakfast was very good. only issue is that there should be a sign at the road to turn in. we missed it and had to turn around. Feels like you are turning into Taco Bell

Posted by , from MAPLETON on 9 May 2023

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Comment from Hotel Management

13 Jun. 2023 by General Manager Ramon Hinson

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2 out of 5
Only reason I stayed here is i had booked the wrong date for a different hotel and I had no other choice without getting bedbugs at a very low end hotel. $500 due to the fact that it was a day of booking and there was a Chiefs game the next day. Room was tiny, walls were thin. Bar staff were doing their very best but were very overwhelmed. Props to them. Breakfast you werent allowed to leave the buffet area with your plate (small conference room with overcrowded banquet tables). Would I stay here again? Certainly wouldnt be my 1st, 2nd, 3rd or 4th choice.

Posted by on 17 Oct. 2022

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Comment from Hotel Management

2 Nov. 2022 by General Manager

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,General ManagerRamon Hinson

3 out of 5
Second time staying definitely needs updated and cleaning better also no free breakfast

Posted by on 5 Sep. 2022

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Comment from Hotel Management

29 Sep. 2022 by BWP Team

Thank you for your feedback and we look forward to having you as a guest again in the near future.

5 out of 5

Posted by , from CHICAGO on 10 Jul. 2022

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4 out of 5
I would say the #1 best thing about this property is the staff. Everyone was so friendly and helpful. The front desk staff, housekeeping, maintenance and our bartender we kind and friendly. The general manager went out of his way to make sure we had what we needed.

Posted by on 20 May 2022

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Comment from Hotel Management

29 Sep. 2022 by BWP Team

Thank you for your feedback and we look forward to having you as a guest again in the near future.

4 out of 5
It was a good location ,close to freeway and had a very good breakfast essortment

Posted by on 16 May 2022

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Comment from Hotel Management

23 May 2022 by BWP Team

Thank you Richard, it was a pleasure to have you as a guest. If there is anything we can do to improve your future stay with us please let us know. We value your feedback.

About the Best Western Premier Kansas City Sports Complex Hotel

Location 4011 Blue Ridge Cutoff, Kansas City, MO 64133

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 4000 square feet (372 square meters) and includes conference space. A health club, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Kansas City Sports Complex Hotel. Self parking is free. This Kansas City hotel is smoke free.

  • 1 building
  • 168 guestrooms or units
  • 6 levels
  • 4000 sq ft of conference space
  • 372 sq m of conference space
  • Built in 1979
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Independence Station (9.3 km / 5.8 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Plus Kansas City Sports Complex Hotel offers 168 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Kansas City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM.

Boulevard Grill - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 30.00 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Children stay free 16
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 50
  • Administrative fee: USD 100.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Kansas City Sports Complex
  • Four Points Sheraton Complex
  • Four Points Sheraton Complex Hotel
  • Four Points Sheraton Complex Hotel Kansas City Sports
  • Four Points Sheraton Kansas City Sports Complex
  • Sheraton Complex
  • Sheraton Kansas City Sports Complex
  • Four Points Sheraton Kansas City Sports Complex Hotel
  • Four Points Sheraton Sports Complex Hotel
  • Four Points Sheraton Sports Complex
  • Best Western Premier Kansas City Sports Complex Hotel
  • Best Western Plus Kansas City Sports Complex Hotel Hotel
  • Best Western Plus Kansas City Sports Complex Hotel Kansas City

You should know

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.