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Karuizawa Hotel Longing House

3.5 star property
3.5-star spa hotel near Karuizawa Prince Shopping Plaza

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Photo gallery for Karuizawa Hotel Longing House

Outdoor spa tub
Daily buffet breakfast (JPY 2500 per person)
Exterior
Restaurant
Japanese Western Style Forest Room Annex

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • Parking included
  • Housekeeping

Explore the area

Map
1323-522 Karuizawa, Karuizawamachi, Karuizawa, Nagano Prefecture, 389-0102
  • Karuizawa Prince Shopping Plaza
    ‪2 min drive‬
  • Old Karuizawa Ginza Street
    ‪3 min drive‬
  • Karuizawa Prince Hotel Ski Resort
    ‪3 min drive‬

Room options

View all photos for Western Style Terrace Suite, Annex

Western Style Terrace Suite, Annex

Western Style Terrace Suite, Annex

  • 50 sq m
  • Sleeps 2
  • 2 Twin Beds

One-Unit Rental Antique Cottage, Non Smoking

  • 50 sq m
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Twin Room, Main Building

Twin Room, Main Building

Twin Room, Main Building

7.4 out of 10
Good
(3 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese-Western Style Terrace Suite

Japanese-Western Style Terrace Suite

Japanese-Western Style Terrace Suite

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Japanese Western Style Forest Room Annex

Japanese Western Style Forest Room Annex

Japanese Western Style Forest Room Annex

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

New Annex Barrel Sauna Suite, Non Smoking

  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Western Style Forrest Twin, Annex

Western Style Forrest Twin, Annex

Western Style Forrest Twin, Annex

10.0 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Japanese-Western Style Room

Standard Japanese-Western Style Room

Standard Japanese-Western Style Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Main Building

Standard Twin Room, Main Building

Standard Twin Room, Main Building

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Karuizawa

In Karuizawa .You'll find Karuizawa Indoor Tennis Court and Karuizawa Museum of History and Folklore within a 15-minute walk of this Karuizawa hotel. Karuizawa Town Library and Kumoba Pond are also within 2 miles (3 km).

What's nearby

  • Karuizawa Indoor Tennis Court - 5 min walk - 0.4 km
  • Karuizawa Prince Shopping Plaza - 2 min drive - 1.7 km
  • Old Karuizawa Ginza Street - 3 min drive - 2.3 km
  • Karuizawa Prince Hotel Ski Resort - 3 min drive - 2.6 km
  • Hoshino Onsen Hot Spring - 5 min drive - 4.0 km

Getting around

  • Karuizawa Station - 6 min drive

Restaurants

  • ‪丸山珈琲軽井沢本店 - ‬13 min walk
  • ‪ピレネー - ‬19 min walk
  • ‪Pâtisserie Sadaharu Aoki Paris アトリエ軽井沢店 - ‬9 min walk
  • ‪A'Fenestella - ‬20 min walk
  • ‪ストーブカフェ オキザリス - ‬8 min walk

About this property

Karuizawa Hotel Longing House

3.5-star spa hotel near Karuizawa Prince Shopping Plaza
Karuizawa Hotel Longing House offers its guests a full-service spa and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and a garden are also featured at Karuizawa Hotel Longing House. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Karuizawa hotel.

  • 65 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Beauty salon
  • Onsite shopping
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Karuizawa Hotel Longing House offers 65 air-conditioned accommodations with complimentary bottled water and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bidets, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials, and detox wraps. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Languages

Japanese

Similar properties

Lobby

Hotel Indigo Karuizawa by IHG

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 342 reviews
The price is CA $320
CA $398 total
Jul 8 - Jul 9
Hotel Indigo Karuizawa by IHG

Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 9:00 AM for a fee: JPY 2,500 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability
Late check-in fee for check-in between 11:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2500 per person
  • Late check-in fee for check-in between 11:00 PM and midnight

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Longinghouse
Karuizawa Longinghouse
Longinghouse
Karuizawa Longing House
Karuizawa Hotel Longinghouse
Karuizawa Hotel Longing House Hotel
Karuizawa Hotel Longing House Karuizawa
Karuizawa Hotel Longing House Hotel Karuizawa

Karuizawa Hotel Longing House Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 132 out of 232 reviews
Rating 8 - Good. 59 out of 232 reviews
Rating 6 - Okay. 29 out of 232 reviews
Rating 4 - Poor. 9 out of 232 reviews
Rating 2 - Terrible. 3 out of 232 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Connie

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
If you don’t know Japanese, I don’t recommend you to stay at this hotel. Staff speak no English. The dinner coupon given to us to have dinner at the restaurant next door was in Japaneses only and staff at the restaurant didn’t seem to know (we seemed don’t know too) what to do. We didn’t get to eat our dinner until 9 pm. The location is far from the train station and sightseeing spots. It is not easy to get a taxi either if you don’t have an app for local taxi. We had to walk. The facility a kind of old and the carpet was very dirty.
Stayed 1 night in Nov 2024

2/10 Terrible

DAVID

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay charge on first night was supposed half board . Unlike previous stays , we were told to have dinner at wine bar with a discount coupon of yen 5,000 each instead of the restaurant. Staff agreed to charge each of us (4 altogether) an additional Yen 3,000 to change to restaurant dining . It turned out that the final bill charged us an additional yen 4,000 each plus the original price of the set dinner at Yen 7,800!!! Each of us ( 4 guests) were overcharged by Yen 8,800 as compared to what the staff agreed with us !!!!!!!!!! We were overcharged by at least yen 35,200!!! Excluding tax
Stayed 1 night in Nov 2024

6/10 Okay

Hitomi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

2/10 Terrible

Sherman, Richmond

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was tiny and the carpet was filthy. Amenities were very limited and staff were few and very inexperienced. We were overcharged at check out and had to point out the error. Then they still charged us the wrong amount. One of the worse, if not the worse hotel we have ever stayed at, and we paid over $400 a night, no meal. We stayed at a 4 star hotel near Ginza and it was a little over $300 and included breakfast. We feel totally ripped off. Not what the ratings reflect at all.
Stayed 3 nights in Oct 2024

10/10 Excellent

Chun Fong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Alice, Chino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful private bath and spacious room. Staff can speak English.
Stayed 2 nights in Jul 2024

10/10 Excellent

Pauline

Stayed 2 nights in Jun 2024

10/10 Excellent

Hoi Ying

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and great stay
Stayed 2 nights in Jun 2024

10/10 Excellent

Lyndsi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Tomoya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with private sauna and bath tab room!
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Property conditions & facilities

Great hotel at a great price.

After staying here multiple times, I can say it is always friendly, clean and well maintained. Still, westerns have to realize this hotel caters to mostly Japanese clients, and the beds reflect this, being lower and firm.
Stayed 1 night in Jan 2024

8/10 Good

WING MAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to the Karuizawa outlet and station. The breakfast offers interesting options but taste is okay only.
Stayed 2 nights in Oct 2023

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay here. The breakfast was amazing and the service was excellent.
Stayed 3 nights in Feb 2023

10/10 Excellent

SHENQI, Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant place to stay in winter.
Stayed 1 night in Feb 2023

8/10 Good

JUNWAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to stay!
Stayed 1 night in Jan 2023

10/10 Excellent

Boyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the atmosphere and the staff's friendly, competant manner.
Stayed 1 night in Aug 2022

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the atmosphere and very gracious staff in particular.
Stayed 1 night in Apr 2022

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

What a delightful place! It was very clean, very rustic, and very reasonable for the amount paid! The breakfast itself is worth staying more for, with the freshest vegetables and the most delicious breads and drinks. The room was spacious and it felt nice and secluded despite being so near everything else. Taxi service is available by calling the front and it’s a pleasant walk to and from the shopping areas.
Stayed 3 nights in Mar 2022

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique European vibe in the main public areas while the room we stayed in was more of a modern sensability while carrying through the subdued aesthetic. Very attractive and comfortable.
Stayed 1 night in Feb 2022

6/10 Okay

Sachin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Allocated room didn’t match the one that I booked

The room allocated was different from the pictures on Hotels.com. When I enquired about this with the staff, I was told that there are multiple types of room under the same category and I should have indicated my preference while booking. This was not made known to me at anytime during the booking process at Hotels.com. I like Longing House and this was my third visit to the same hotel, but I wanted a specific room which I booked as per the pics shown while booking. I was disappointed to see the room allocated to me.
Stayed 1 night in Nov 2021

8/10 Good

Pontus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just perfect.

Amazing place, amazing staff, amazing everything. Only downside was neighbors upstairs were treating their room like a bouncy castle, and since the walls are pretty thin, we’ll yeah. But again, everything else was perfect.
Stayed 2 nights in Sep 2021

8/10 Good

Matthew

Liked: Staff & service, property conditions & facilities, room comfort

Good place to stay for couples or families

While the property could benefit from modern-day amenities and customer service, we had a nice little stay at this property. Good access to Karuizawa by car. The good - atmosphere, access, private baths, parking, comfortable beds The bad - no early check-in (not even by 5 min), bugs in the stairwells should be cleared by maintenance, the breakfast in the restaurant needs an upgrade, signage missing for private baths A & B.
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Tudor style property. Nice and clean but beds need to be changed and generally hotel needs a sprucing up
Stayed 1 night in Jan 2020