4/10 Poor
Sharla
Travelled with family
Jul 26, 2025
The rooms are wonderful! Everything else needs some major help. Property is so overgrown that it appears that it’s never once been mowed. Parking lot has weeds taking it over. Piles of dirt in the halls in front of several rooms. We were checked into a room that wasn’t even cleaned or prepared (bedding was in a pile in the middle of the bed) Was moved to a new room and new room key wouldn’t work to unlock the main door so we could get access to our hall. Got to our new room (across the hall from first room) that was very clean. Within the hour of being moved, there was a couple opening to the door to the (unprepared) room we had just came from. Still dirty, yet front desk checked them in immediately after we just complained. Front desk was kind, explained new staffing issues. Mistakes happen but it seemed very chaotic and disorganized. Disappointed to see that the pool doesn’t open until 10.
Sharla
Stayed 1 night in Jul 2025