With a stay at this well-placed hotel, you'll be half a mile (1 km) from Key West Harbour and within 2 miles (3 km) of Robbie's. Boca Chica Nude Beach and Lower Keys Medical Center are also within 3 miles (5 km).
Marina, dining
A marina, 6 outdoor pools, and a 24-hour gym are all featured at this smoke-free hotel. Business travelers can take advantage of the laundry service. There's a restaurant and a bar/lounge for dining and drinks, and also a gym on site.
Oceans Edge Key West Resort, Hotel & Marina ratings based on 46 Verified Reviews
Review Summary
4.5
out of 5
4.5 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Oceans Edge Key West Resort, Hotel & Marina
Everyone (18)Couples (8)Family (17)
2 out of 5
We landed at the airport to discover no shuttle to resort. We arrived and wasn’t greeted with a complimentary drink, that was advertised. Our wait for room was 3 hours. We were disappointed with resort. The six pools that are at resort are small. The location of resort was terrible. It is about five miles from downtown. They provide shuttle every hour, but so inconvenient to everything. There isn’t any place in walking distance from resort. Our room was clean, but had to call staff every night to close door that went out on balcony. We couldn’t physically shut and we weren’t offer another room. If you are looking for a resort that offers convenience and extras, this is not it!! I wouldn’t recommend!
Posted by Susan on 6 May 2022
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Comment from Hotel Management
7 May 2022
by General Manager
Susan, thank you for choosing us. We appreciate you posting your review, as we genuinely value our guest's comments and opinions. We regret not meeting your expectations and are sorry for the outlined issues that inconvenienced you. We apologize for this, and rest assured, we will share your comments with the appropriate teams and make sure we prevent such reoccurrences. We are grateful for your patience. We would like an opportunity to show you the hospitality for which we are known, and we hope you will return the next time your travels bring you this way.
Sincerely,
Tom E.
General Manager
5 out of 5
Beautiful property and friendly staff.
Posted by John, from ST PETERS on 21 Mar. 2022
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Comment from Hotel Management
21 Mar. 2022
by Dennis
Thank you so much for your review. Glad you enjoyed our hospitality. Hope to see you again soon.
5 out of 5
Great Layout, special touches, music in the trees. Property and rooms are immaculate, and stylishly decorated. views are spectacular. Not sure if the military jets practicing is a daily occurrence, we thought it was cool but if you were wanting to rest in that time keep the slider door shut. By the time you hear them they are already past.
Posted by Heather on 11 Nov. 2021
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Comment from Hotel Management
11 Nov. 2021
by Gladys
Good afternoon, Heather, thank you for your recent stay with us at Oceans Edge Resort and Marina. We appreciate your feedback and hope to see you again on your next visit to Key West.
3 out of 5
Just ok. Clean and safe but nothing over and above for the price paid and not much to use and see, might as well just stay at a nice hotel for less.
Posted by Efren on 26 Sep. 2021
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Comment from Hotel Management
27 Sep. 2021
by General Manager
Efren, it is disappointing to learn we let you down during your time with us. Thank you for sharing your observations so we may have the chance to analyze and correct what we did wrong and improve our service. We are sorry your stay was less than perfect, and we hope to have another chance to provide you with the outstanding hospitality you should have received this visit.
Sincerely,
Tom E.
General Manager
4 out of 5
Posted by a verified traveller on 1 Jul. 2021
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Comment from Hotel Management
12 Jul. 2021
by Dennis
Thank you for the review. Glad you had a good time. Hope to see you in the near future.
5 out of 5
Posted by a verified traveller on 23 Jun. 2021
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Comment from Hotel Management
4 Jul. 2021
by General Manager
Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Oceans Edge Key West Hotel & Marina, and we look forward to welcoming you again soon.
Sincerely,
Tom E.
General Manager
5 out of 5
There was so many things to do!!! The shuttle was awesome. We used it several times
Posted by a verified traveller on 20 Jun. 2021
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Comment from Hotel Management
20 Jun. 2021
by Dennis
Thank you for the review. Glad you had a good time.
Hope to see you in the near future.
5 out of 5
Beautiful property, great amenities, water sports in a safe area. Great for families.
Posted by a verified traveller on 18 Jun. 2021
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Comment from Hotel Management
20 Jun. 2021
by General Manager
Thank you for choosing Oceans Edge Key West Hotel & Marina for your getaway. We are delighted you were able to experience our high level of service and take advantage of our excellent amenities. At Oceans Edge Key West Hotel & Marina, we have a passion for conserving this beautiful island, and a vision for creating a bigger, better, more authentic slice of paradise. Hopefully, your next visit comes soon, as we look forward to hosting you and your family again!
Sincerely,
Tom E.
General Manager
5 out of 5
Everything about Ocean Edge was the best!!!
Posted by a verified traveller on 16 Jun. 2021
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Comment from Hotel Management
16 Jun. 2021
by General Manager
Thank you for the excellent review! It was a pleasure serving you on your recent getaway to Oceans Edge Key West Hotel & Marina, and we are happy to hear you had a fantastic time enjoying our property. From our abundant amenities, tranquil guest rooms, breathtaking views, and courteous colleagues, we go above and beyond to make sure our guests have a spectacular, one-of-a-kind experience in beautiful Key West. We hope you will choose us the next time you are dreaming of an island escape in the Keys.
Sincerely,
Tom E.
General Manager
4 out of 5
I had to leave a day early and you and Expedia would not answer the phone to refund the last day would you like to do something about it now?
If not I’m call cc and
Posted by a verified traveller on 10 Jun. 2021
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Comment from Hotel Management
11 Jun. 2021
by General Manager
Thank you for your gracious rating. We regret learning that you had to leave early than expected. As your review is anonymous, we would appreciate additional information so we may properly follow up. It was our pleasure accommodating you, and we hope to have the opportunity to resolve these concerns to your satisfaction.
Sincerely,
Tom E.
General Manager
About the Oceans Edge Key West Resort, Hotel & Marina
Oceans Edge Key West Resort, Hotel & Marina offers its guests a marina, 6 outdoor swimming pools, a 24-hour fitness center, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Oceans Edge Key West Resort, Hotel & Marina. For a fee, parking is available. This 4-star Key West hotel is smoke free.
Parking: Self parking and RV/bus/truck parking available for a surcharge
Room Amenities
Oceans Edge Key West Resort, Hotel & Marina offers 175 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. 47-inch LCD televisions come with premium digital channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Private balcony (furnished)
Minibar
In-room dining (limited hours)
LCD television
Digital channels
Premium channels
Refrigerator
Coffee maker
Egyptian cotton linens
Hypo-allergenic bedding
Down blanket
Shower
Housekeeping (daily)
Local calls (free)
Hair dryer
Safe
Bathrobes
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Exterior corridor access
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Wheelchair accessible
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11:30 AM.
Oceans Edge Key West Resort, Hotel & Marina has a restaurant on site.
Room service (during limited hours) is available.
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Minimum check-in age is: 21
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets: USD 70.00 per pet, per night
Only dogs are allowed
Maximum 2 per room (weight limit: 50 lbs)
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
No rollaway/extra beds available
No cribs (infant beds) available
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
gap period enforced between guest stays 24 hours
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Mobile key entry is not available
Fees
Guests will be asked to pay the following charges at the property:
Resort fee: USD 50.63 per accommodation, per night
The resort fee includes:
Pool access
Beach loungers
Beach towels
Sporting facilities or equipment
Shuttle service
Internet access
Phone calls
Concierge service
WiFi access (may be limited)
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 5.00 and USD 15.00 for adults, USD 5.00 and USD 10.00 for children (approximately)
Self parking fee: USD 25.88 per night
Pet fee: USD 70.00 per pet, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Oceans Edge Key West Hotel
Oceans Edge Key West
Oceans Edge Key West Resort Hotel
Oceans Edge Resort Hotel
Oceans Edge
Oceans Edge Key West Hotel Marina
Oceans Edge Key West Resort Hotel Marina
Oceans Edge Key West Resort, Hotel & Marina Hotel
Oceans Edge Key West Resort, Hotel & Marina Key West
Oceans Edge Key West Resort, Hotel & Marina Hotel Key West
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Set meals are served in guestrooms only (no menus or public dining).
Awards & Affiliations
The property is a member of Preferred Hotels & Resorts.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
