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The Manor Hotel

4.0 star property
Family-friendly 4-star hotel near Kigali Genocide Memorial Centre

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The Manor Hotel

Photo gallery for The Manor Hotel

Outdoor pool, pool umbrellas, sun loungers
Property grounds
Standard Single Room
3 restaurants, breakfast, lunch, dinner served; Indian cuisine
Interior entrance

Overview of The Manor Hotel

Reviews
7.4

Good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
KG 552 Street, Kigali, Kigali
  • Popular LocationKigali Golf Club9 min walk
  • Popular LocationHashtag Meet & Eat10 min walk
  • Popular LocationBrioche12 min walk
  • Popular LocationIvuka Arts Kigali3 min drive

Room options

View all photos for Deluxe Twin Room

20 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Twin Room

  • 250 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 40 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Executive Double Room

20 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Executive Double Room

  • 55 sq m
  • City view
  • Sleeps 3
  • 2 King Beds OR 2 Twin Beds

Similar properties

Exterior
Four Points by Sheraton Kigali
Pool
Pet-friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (42)
The price is CA $171
per night
CA $212 total
includes taxes & fees
30 Apr - 1 May
Four Points by Sheraton Kigali

About the area

Kigali

Remera stay.A stay at this Remera hotel places you within 6 miles (10 km) of Kigali Genocide Memorial Centre and 9 miles (15 km) of Presidential Palace Museum.

What's nearby

  • Kigali Golf Club - 9 min walk
  • University of Kigali - 5 min drive
  • Kigali Heights - 5 min drive
  • Kigali Convention Centre - 6 min drive
  • Kimironko Market - 7 min drive

Getting around

  • Kigali (KGL-Kigali Intl.) - 19 min drive

Restaurants

  • PILI PILI RESTAURANT - 4 min drive
  • Mocha Cafe - 19 min walk
  • Mumbai Spice Kitchen - 2 min drive
  • 360° Degrees Pizza - 6 min drive
  • Sakae - 3 min drive

About this property

The Manor Hotel

Family-friendly 4-star hotel near Kigali Genocide Memorial Centre
The Manor Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. A children's pool, a nightclub, and a sauna are also featured at the family-friendly The Manor Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Kigali hotel.

  • 1 building
  • 23 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Buffet breakfast (free)
  • Nightclub
  • Karaoke
  • Manager's reception (free)
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
The Manor Hotel offers 23 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

SALS' SPA has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

Arabic, English, French, Hindi, Swahili, Urdu

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Refrigerator
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 9 holes of golf
  • Fitness classes
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Karaoke
  • Mini golf
  • Nightclub
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Accessible airport shuttle
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Fireplace
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Cribs (infant beds) are available for USD 20 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 4)
  • Crib (infant bed) fee: USD 20 per night
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash.
    Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Manor Hotel Kigali
Manor Kigali
The Manor Hotel Hotel
The Manor Hotel Kigali
The Manor Hotel Hotel Kigali

The Manor Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 76 reviews" "
Rating 8 - Good. 28 out of 76 reviews" "
Rating 6 - Okay. 20 out of 76 reviews" "
Rating 4 - Poor. 7 out of 76 reviews" "
Rating 2 - Terrible. 3 out of 76 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Michel, Kalamazoo

Liked: Staff & service
Disliked: Amenities
The place has great potential. A few things can be improved to make it better. The breakfast is basic, there is less things to eat each day. The food at restaurants is overcharged based on what you can find at nearby and better restaurants. Room are comfortable but amenities in room is lacking.. eg: there was only 2 hangers. Sanitary equipment is very old and outdated in bathrooms etc. The few improvements can give the place a better reputation and attract more customers.
Stayed 8 nights in Dec 2023

6/10 Okay

Fergus

Travelled with partner
Liked: Cleanliness, staff & service
Noise and owner using hotel for other business, like swimming lessons for kids.
Stayed 5 nights in Mar 2022

8/10 Good

Eduardo

Stayed 6 nights in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Mar 2021

4/10 Poor

Mansoor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing non-stay
Was brought to the hotel and asked to pay for the transport which they did not say how much before the transport. Then they told us they are full and sent us to another hotel which I paid for that hotel and asked for them to make sure hotels.com does not charge me. Did not do that for me. Poor management and support.
Stayed 1 night in Nov 2020

8/10 Good

Eduardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Great value for business stays.
Stayed 2 nights in Nov 2020

8/10 Good

Joakim

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Friendly staff butt worn down
Staff is very friendly and helpful. The hotel itself could be in better condition. It’s clean and all but everything is quite worn down.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The balcony was so nice to have. The outdoor music was quite loud while I was in my room. The dining was so nice open to the outdoors. The service was more than perfect!
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 11 nights in Oct 2019

6/10 Okay

Julie

Liked: Cleanliness, staff & service
Great service friendly staff needs s makeover
The hotel needs to be updated however the staff were incredible. Restaurants good.new atmosphere
Stayed 12 nights in Aug 2019