Within a 15-minute walk of this Wailea resort, you'll find Wailea Blue Golf Course and Polo Beach. Wailea Beach and Shops at Wailea are also within 2 miles (3 km).
Poolside dining
A full-service spa, 3 restaurants, and 3 outdoor pools are all featured at this luxury resort. Spend a day at the beach surfing, or relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and a children's pool, and free supervised childcare is an added bonus.
Four Seasons Resort Maui at Wailea ratings based on 17 Verified Reviews
Review Summary
4.8
out of 5
5.0 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Four Seasons Resort Maui at Wailea
Everyone (12)Couples (2)Family (1)
5 out of 5
Exceptional staff and customer service attentive to your every need.
Posted by Rob on 29 Jul. 2022
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Comment from Hotel Management
15 Aug. 2022
by Ben Shank
Aloha Rob,
Thank you so much for your review and kind words. We are delighted that you had such a wonderful stay and look forward to welcoming you back soon!
Warm regards,
Ben Shank
General Manager
5 out of 5
The cost of food seemed very high
Posted by a verified traveller on 7 Aug. 2021
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Comment from Hotel Management
9 Aug. 2021
by Ben Shank
Aloha Traveler,
Thank you for your five-star rating. We appreciate you pointing out areas for improvement and we will be sure to share your feedback with our team. We look forward to welcoming you back soon!
Warm regards,
Ben Shank
General Manager
5 out of 5
Best customer service hands down! Price of food could've been a little lower.
Posted by a verified traveller on 31 Aug. 2019
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5 out of 5
The staff were all very kind and helpful with great energy and smiles making our experience amazing!
Posted by a verified traveller on 29 Mar. 2019
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5 out of 5
Posted by a verified traveller on 25 Feb. 2019
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2 out of 5
They Tried.
We were greeted and treated wonderfully throughout our stay at the Four Seasons. Our problem with the hotel were cockroaches in the rooms and a broken door. We ended up staying in three different rooms while at the Four Seasons. Our first room, with beautiful views of the bay, had giant cockroaches the first night we were there. I mentioned to the front desk the next morning of our issue, and we were very quickly moved to another room, which was lovely. Two mornings later, we found cockroaches in the bathroom. We moved again, the hotel was gracious enough to put us in a very lovely ocean view suite for our troubles. The only problem with that room, the very first morning we were in the room, we found the entry door ajar, after being down at the beach. The latch had broken, preventing the door from closing completely.
The staff and management really did try very hard to make it an enjoyable experience for us. We felt horrible calling to tell them of our issues every other day. The customer service was great, the cockroaches not so much. For the price one pays for any room at the Four Seasons, it isn't unreasonable to expect and receive one vermin free, or one with properly closing doors. By the end of the stay, we were ready to go home. I will say it will be a while before I try another Four Seasons. Loved the people, little shaky on their rooms.
On the upside, adult pool and service was terrific. There were turtles in the waters off the beach!!
Posted by Jen on 27 Jul. 2018
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5 out of 5
Beautiful!
Pros:The hotel was clean, beautiful, and had spectacular views!
Location:The location was pretty good. Very country. Which we liked. The only thing is it took about a hour to get to our specific luau. Scenery was great!
We had a wonderful experience. The hotel was beautiful, it was right on the beach and the staff was excellent. I gave guest service my itinerary that i put together before i left and she called the places and made sure we still had reservations and transportation! She even helped up book the hike we wanted. I would definitely stay there again and definitely recommend them to everyone. I can not express how great the Four Seasons was. Thank you for making out trip memorable!
Posted by Courtney , from Lumberton, TX on 27 Mar. 2018
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5 out of 5
Beautiful hotel next to gorgeous beach.
Pros:We liked the cleanliness, friendliness, and beauty.
Location:Excellent for shopping, kayaking, paddle boarding, whale watching, swimming, and snorkeling. It was a short drive for hiking and fishing.
The staff was excellent. The hotel restaurants were excellent. The accommodations were excellent.
Posted by Dan, from Dallas on 19 Mar. 2018
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5 out of 5
Honeymoon
Thank you again to the amazing staff at the four seasons for making our honeymoon so memorable.
Posted by Jason, from Chicago on 28 Oct. 2017
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5 out of 5
Absolutely, the Best Hotel in the US.
The staff is outstanding from top to bottom.
Everything is can do.
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Four Seasons Resort Maui at Wailea you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. This luxury resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Kihei resort.
379 guestrooms or units
8 levels
2 buildings
3 dining venues
2 bars by the pool
3 bars or lounges
39000 sq ft of conference space
3623 sq m of conference space
Built in 1990
Kid's club (free)
Supervised kid's activities (free)
Childcare (surcharge)
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Poolside lounge chairs
Business center (24 hours)
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Car service
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Terrace
Garden
Gift shop
Beauty salon
Newspapers in lobby (free)
ATM
Onsite shopping
Bellhop
Elevator
Smoking in designated areas
Swim-up bar
Family Friendly Amenities
Family property
Number of outdoor pools - 3
Children's pool
Supervised childcare/activities (free)
Free WiFi
Soundproofed rooms
Children's club (free)
Laundry facilities
Babysitting or childcare (surcharge)
Arcade/game room
Refrigerator
Microwave (on request)
Free cribs/infant beds
DVD player
Internet
Available in all rooms:
Free WiFi
Parking
Valet parking (surcharge)
Transport
Property shuttles: Free shopping center shuttle
Parking: Valet parking available for a surcharge
Room Amenities
Four Seasons Resort Maui at Wailea offers 379 accommodations with DVD players and minibars. Rooms open to furnished lanais. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch plasma televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Private lanai (furnished)
Pillowtop beds
Minibar
In-room dining (24 hours)
HD television
Satellite channels
Premium channels
Movies for purchase
DVD player
Refrigerator
Microwave available
Coffee maker
Egyptian cotton linens
Hypo-allergenic bedding
Down blanket
Pillow options
Separate shower and tub
Cribs (free)
Housekeeping (daily)
Nightly turndown service
Newspapers (free)
Massage in room (surcharge)
Hair dryer
Safe
Bathrobes
Slippers
Designer toiletries
Telephone
Iron and ironing board
Desk
Sound-insulated rooms
Climate control (air conditioning)
Ceiling fan
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:30 AM.
Onsite venue - restaurant.
Ferraro's Bar E Ristorant - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves lunch and dinner.
DOU Steak and Seafood - This poolside restaurant serves breakfast and dinner.
24-hour room service is available.
Spa Services
Body treatments
Facial treatments
Aromatherapy treatments
Ayurvedic treatments
Massages
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 21
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is TA-109-950-7712-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA) and Lead with Care (Four Seasons). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
Service animals are allowed
Service animals are exempt from fees/restrictions
Property Registry Number - TA-109-950-7712-01
Debit cards
State tax ID - TA-109-950-7712-01
Staffed front desk
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitization guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
Property follows a brand or regulatory agency's sanitization guidelines Lead with Care (Four Seasons)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
No gap period between guest stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities onsite
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Mobile key entry is not available
Food service has been amended for enhanced safety
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 27.00 and USD 54.00 for adults, USD 7.00 and USD 16.00 for children (approximately)
Valet parking fee: USD 50.00 per night (in/out privileges)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Four Seasons Maui Wailea
Four Seasons Resort Maui Wailea
Four Seasons Resort Maui
Four Seasons Maui
Four Seasons Resort Maui At Wailea Hotel Wailea
4 Seasons Resort Maui At Wailea
Four Seasons Wailea
Wailea Four Seasons
Four Seasons Maui At Wailea
Four Seasons Resort Maui at Wailea Kihei
Four Seasons Resort Maui at Wailea Resort
Four Seasons Resort Maui at Wailea Resort Kihei
You should know
Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
