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4.8 out of 5

"Exceptional staff and customer service attentive to your every need. " More

By a verified traveller on Fri 29 Jul 2022

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Hotel Description

Beachfront resort near Wailea Beach

On the beach

Within a 15-minute walk of this Wailea resort, you'll find Wailea Beach and Polo Beach. Keawakapu Beach North and Maluaka Beach are also within 3 miles (5 km).

Poolside dining

A full-service spa, 3 restaurants, and 3 outdoor pools are all featured at this resort. Spend a day at the beach surfing, or relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and a children's pool, and free supervised childcare is an added bonus.

Mountainside Room with one king bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $1,347* Per night/room 6 Apr. - 7 Apr.

Mountainside Room with two queen beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two Queen Beds Garden View Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One King Bed Garden View Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Accessible: Delluxe Garden View View (1 King Size Bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Garden View Room (2 Queen Beds)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Four Seasons Resort Maui at Wailea ratings based on 17 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Four Seasons Resort Maui at Wailea

Everyone (12) Couples (2) Family (1)
5 out of 5
Exceptional staff and customer service attentive to your every need.

Posted by on 29 Jul. 2022

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Comment from Hotel Management

15 Aug. 2022 by Ben Shank

Aloha Rob, Thank you so much for your review and kind words. We are delighted that you had such a wonderful stay and look forward to welcoming you back soon! Warm regards, Ben Shank General Manager

5 out of 5
The cost of food seemed very high

Posted by on 7 Aug. 2021

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Comment from Hotel Management

9 Aug. 2021 by Ben Shank

Aloha Traveler, Thank you for your five-star rating. We appreciate you pointing out areas for improvement and we will be sure to share your feedback with our team. We look forward to welcoming you back soon! Warm regards, Ben Shank General Manager

5 out of 5
Best customer service hands down! Price of food could've been a little lower.

Posted by on 31 Aug. 2019

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5 out of 5
The staff were all very kind and helpful with great energy and smiles making our experience amazing!

Posted by on 29 Mar. 2019

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5 out of 5

Posted by on 25 Feb. 2019

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2 out of 5
They Tried. We were greeted and treated wonderfully throughout our stay at the Four Seasons. Our problem with the hotel were cockroaches in the rooms and a broken door. We ended up staying in three different rooms while at the Four Seasons. Our first room, with beautiful views of the bay, had giant cockroaches the first night we were there. I mentioned to the front desk the next morning of our issue, and we were very quickly moved to another room, which was lovely. Two mornings later, we found cockroaches in the bathroom. We moved again, the hotel was gracious enough to put us in a very lovely ocean view suite for our troubles. The only problem with that room, the very first morning we were in the room, we found the entry door ajar, after being down at the beach. The latch had broken, preventing the door from closing completely. The staff and management really did try very hard to make it an enjoyable experience for us. We felt horrible calling to tell them of our issues every other day. The customer service was great, the cockroaches not so much. For the price one pays for any room at the Four Seasons, it isn't unreasonable to expect and receive one vermin free, or one with properly closing doors. By the end of the stay, we were ready to go home. I will say it will be a while before I try another Four Seasons. Loved the people, little shaky on their rooms. On the upside, adult pool and service was terrific. There were turtles in the waters off the beach!!

Posted by on 27 Jul. 2018

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5 out of 5

Beautiful!

Pros: The hotel was clean, beautiful, and had spectacular views!
Location: The location was pretty good. Very country. Which we liked. The only thing is it took about a hour to get to our specific luau. Scenery was great!
We had a wonderful experience. The hotel was beautiful, it was right on the beach and the staff was excellent. I gave guest service my itinerary that i put together before i left and she called the places and made sure we still had reservations and transportation! She even helped up book the hike we wanted. I would definitely stay there again and definitely recommend them to everyone. I can not express how great the Four Seasons was. Thank you for making out trip memorable!

Posted by , from Lumberton, TX on 27 Mar. 2018

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5 out of 5

Beautiful hotel next to gorgeous beach.

Pros: We liked the cleanliness, friendliness, and beauty.
Location: Excellent for shopping, kayaking, paddle boarding, whale watching, swimming, and snorkeling. It was a short drive for hiking and fishing.
The staff was excellent. The hotel restaurants were excellent. The accommodations were excellent.

Posted by , from Dallas on 19 Mar. 2018

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5 out of 5

Honeymoon

Thank you again to the amazing staff at the four seasons for making our honeymoon so memorable.

Posted by , from Chicago on 28 Oct. 2017

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5 out of 5

Absolutely, the Best Hotel in the US.

The staff is outstanding from top to bottom. Everything is can do.

Posted by on 19 Feb. 2017

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About the Four Seasons Resort Maui at Wailea

Location 3900 Wailea Alanui Drive, Kihei, HI 96753

Property Features

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Four Seasons Resort Maui at Wailea you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. This beach resort also offers a complimentary children's club, a children's pool, and a spa tub. Parking is available for a fee. Smoking is allowed in designated areas at this Kihei resort.

  • 379 guestrooms or units
  • 8 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Meeting rooms
  • 38998 sq ft of conference space
  • 3623 sq m of conference space
  • Built in 1990
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Property shuttles: Free shopping center shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Four Seasons Resort Maui at Wailea offers 379 accommodations with DVD players and minibars. Rooms open to furnished lanais. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch plasma televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. This Kihei resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private lanai (furnished)
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:30 AM.

Onsite venue - restaurant.

Ferraro's Bar E Ristorant - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves lunch and dinner.

DOU Steak and Seafood - This poolside restaurant serves breakfast and dinner.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is TA-109-950-7712-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property Registry Number - TA-109-950-7712-01
  • Debit cards
  • State tax ID - TA-109-950-7712-01
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
  • Property follows a brand or regulatory agency's sanitization guidelines Lead with Care (Four Seasons)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 27.00–54.00 for adults, and USD 7.00–16.00 for children
  • Valet parking fee: USD 50.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Seasons Maui Wailea
  • Four Seasons Resort Maui Wailea
  • Four Seasons Resort Maui
  • Four Seasons Maui
  • Four Seasons Resort Maui At Wailea Hotel Wailea
  • 4 Seasons Resort Maui At Wailea
  • Four Seasons Wailea
  • Wailea Four Seasons
  • Four Seasons Maui At Wailea
  • Four Seasons Resort Maui at Wailea Kihei
  • Four Seasons Resort Maui at Wailea Resort
  • Four Seasons Resort Maui at Wailea Resort Kihei

You should know

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.