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Art Hotel KOKURA New Tagawa

4.0 star property
4-star hotel near Riverwalk Kitakyushu

Choose dates to view prices

Photo gallery for Art Hotel KOKURA New Tagawa

Garden
Garden
3 restaurants; breakfast, lunch, and dinner served
3 restaurants; breakfast, lunch, and dinner served
Garden view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
3-46 Furusenbamachi Kita-ku, Kokura-shi, Kitakyushu, Fukuoka, 802-0082
  • Place, Tanga Market
    ‪1 min walk‬
  • Place, Riverwalk Kitakyushu
    ‪9 min walk‬
  • Place, Kokura Castle
    ‪12 min walk‬
  • Airport, Kitakyushu (KKJ)
    ‪39 min drive‬

Room options

View all photos for Superior Twin Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior King Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior King Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Japanese Room A (29sqm) , Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Japanese Room A (29sqm) , Non-Smoking

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Superior Twin Smoking Japanese Garden Side Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Smoking Japanese Garden Side Non Smoking

7.8 out of 10
Good
(7 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Triple Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Triple Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 5
  • 3 Twin Beds
  • Free WiFi

View all photos for Japanese VIP Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Japanese VIP Room, Non Smoking

  • Garden view
  • 67 sq m
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Futons
  • Free WiFi

View all photos for Standard Semi Double Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Semi Double Room, Non Smoking

  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Semi Double Japanese Garden Side Non Smoking

Garden view

Standard Semi Double Japanese Garden Side Non Smoking

8.2 out of 10
Very good
(17 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Suite Room, Non Smoking, 3 Adults

Desk, iron/ironing board, free WiFi, bed sheets

Suite Room, Non Smoking, 3 Adults

  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Royal Suite Room, Non Smoking, 3 Adults

Desk, iron/ironing board, free WiFi, bed sheets

Royal Suite Room, Non Smoking, 3 Adults

  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Quadruple Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Quadruple Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Standard Semi Double Non Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Standard Semi Double Non Smoking Eco Plan - No Linen Services

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Semi Double Japanese Garden Side Non Smoking Eco Plan - No Linen Services

Garden view

Standard Semi Double Japanese Garden Side Non Smoking Eco Plan - No Linen Services

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Superior King Non Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Superior King Non Smoking Eco Plan - No Linen Services

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Non Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Non Smoking Eco Plan - No Linen Services

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Smoking Japanese Garden Side Non Smoking Eco Plan - No Linen Services

Garden view

Superior Twin Smoking Japanese Garden Side Non Smoking Eco Plan - No Linen Services

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Non Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Non Smoking Eco Plan - No Linen Services

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Triple Non Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Superior Triple Non Smoking Eco Plan - No Linen Services

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed
  • Free WiFi

View all photos for Suite Room Non Smoking Eco Plan - No Linen Services, 3 Adults

Desk, iron/ironing board, free WiFi, bed sheets

Suite Room Non Smoking Eco Plan - No Linen Services, 3 Adults

  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Royal Suite Non Smoking Eco Plan - No Linen Services, 3 Adults

Desk, iron/ironing board, free WiFi, bed sheets

Royal Suite Non Smoking Eco Plan - No Linen Services, 3 Adults

  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Japanese A Non Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Japanese A Non Smoking Eco Plan - No Linen Services

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Japanese Vip Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Japanese Vip Smoking Eco Plan - No Linen Services

  • Garden view
  • 67 sq m
  • Sleeps 6
  • 6 Twin Futons
  • Free WiFi

View all photos for Deluxe Fourth Non Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Fourth Non Smoking Eco Plan - No Linen Services

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Suite Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Suite Non-Smoking

  • Sleeps 3
  • Free WiFi

View all photos for Royal Suite Non-Smoking

Interior

Royal Suite Non-Smoking

  • Sleeps 3
  • Free WiFi

View all photos for Fourth Room-Nonsmoking

Desk, iron/ironing board, free WiFi, bed sheets

Fourth Room-Nonsmoking

  • Sleeps 4
  • Free WiFi

View all photos for Japanese Traditional Room B (44sqm), Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Japanese Traditional Room B (44sqm), Non Smoking

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Deluxe King with Sofa Bed (Max 3 adults), Non Smoking

Deluxe King with Sofa Bed (Max 3 adults), Non Smoking

Deluxe King with Sofa Bed (Max 3 adults), Non Smoking

  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Premier King with Sofa Bed (Max 3 adults), Non Smoking

Premier King with Sofa Bed (Max 3 adults), Non Smoking

Premier King with Sofa Bed (Max 3 adults), Non Smoking

  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

About the area

Kitakyushu

Kokura stay.Within a 15-minute walk of this Kokura hotel, you'll find Riverwalk Kitakyushu and Seicho Matsumoto Memorial. Kitakyushu Manga Museum and Yasaka Shrine are also within 2 miles (3 km).

What's nearby

  • Tanga Market - 1 min walk - 0.2 km
  • Riverwalk Kitakyushu - 9 min walk - 0.8 km
  • Kokura Castle - 12 min walk - 1.1 km
  • Kitakyushu Manga Museum - 12 min walk - 1.1 km
  • Yasaka Shrine - 13 min walk - 1.2 km

Getting around

  • Tanga Station - 3 min walk
  • Kokura Station - 12 min walk
  • Kitakyushu Airport (KKJ) - 40 min drive

Restaurants

  • ‪旦過うどん - ‬2 min walk
  • ‪旦過屋台寿司 満天 - ‬3 min walk
  • ‪アゼリア - ‬1 min walk
  • ‪All Day Dining Shizuku - ‬1 min walk
  • ‪小倉バーガー - ‬3 min walk

About this property

Art Hotel KOKURA New Tagawa

4-star hotel near Riverwalk Kitakyushu
There are 3 restaurants on site, along with a coffee shop/café. WiFi is free in public spaces. Art Hotel KOKURA New Tagawa also features a vending machine, a garden, and dry cleaning/laundry services. For a fee, parking is available.

This 4-star Kitakyushu hotel is smoke free.

  • 89 guestrooms or units
  • 3 dining venues
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Coffee shop
Art Hotel KOKURA New Tagawa offers 89 air-conditioned accommodations with slippers and hair dryers. 32-inch LCD televisions come with digital channels.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Interior
RIHGA Royal Hotel Kokura
Kokura
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,002 reviews
The price is CA $162
CA $208 total
Jun 23 - Jun 24
RIHGA Royal Hotel Kokura

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,500 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,200 for adults and JPY 1,050 for children
  • 3 restaurants
  • A coffee shop/cafe

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rate plans for children ages 4-6, and can be requested onsite for the listed child breakfast fee.
Dinner is not included in the half board rate plans for children ages 4-6, and can be requested onsite for a surcharge. The dinner fee for children ages 4-6 is JPY 1300.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 1050 for children
  • Self parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and cash.

Property Registration Number M133333454

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Tagawa
New Tagawa KOKURA
New Tagawa
Art Hotel KOKURA New Tagawa Kitakyushu
Art Hotel KOKURA New Tagawa
Art KOKURA New Tagawa Kitakyushu
Art KOKURA New Tagawa
Hotel New Tagawa KOKURA
Art Hotel KOKURA New Tagawa
Art Kokura Tagawa Kitakyushu
Art Hotel KOKURA New Tagawa Hotel
Art Hotel KOKURA New Tagawa Kitakyushu
Art Hotel KOKURA New Tagawa Hotel Kitakyushu

Frequently asked questions

How close is Art Hotel KOKURA New Tagawa to the airport?

Art Hotel KOKURA New Tagawa is 17.6 mi (40-min drive) away from the Kitakyushu Airport (KKJ) airport, the closest popular airport to the property.

How much does it cost to stay at Art Hotel KOKURA New Tagawa?

As of Jun 6, 2026, prices found for a 1-night stay for 2 adults at Art Hotel KOKURA New Tagawa on Jun 7, 2026 start from CA $37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Art Hotel KOKURA New Tagawa have an airport shuttle?

Airport shuttle services are not available at Art Hotel KOKURA New Tagawa.

How close is Art Hotel KOKURA New Tagawa to the beach?

This hotel is 15.3 mi (42-min drive) from Iwaya Beach.

Does Art Hotel KOKURA New Tagawa offer free breakfast?

Free breakfast isn’t provided at Art Hotel KOKURA New Tagawa, but buffet breakfast is offered for a fee of JPY 2200 for adults and JPY 1050 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Art Hotel KOKURA New Tagawa?

No, there is no casino at this hotel.

What time is check-in at Art Hotel KOKURA New Tagawa?

Check-in start time: 3:00 PM; Check-in end time: 2 AM.

Is there free parking at Art Hotel KOKURA New Tagawa?

Free parking is not available at this hotel. Self parking is available for JPY 1500 per night.

Does Art Hotel KOKURA New Tagawa have a pool?

Art Hotel KOKURA New Tagawa does not have a pool.

Does Art Hotel KOKURA New Tagawa have a restaurant?

There are 3 onsite restaurants, offering options like Japanese cuisine and garden views.

Does Art Hotel KOKURA New Tagawa have a spa?

There are no spa services available at this hotel.

How close is Art Hotel KOKURA New Tagawa to downtown Kitakyushu?

Art Hotel KOKURA New Tagawa is 0.4 mi away from Kitakyushu.

Art Hotel KOKURA New Tagawa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 366 out of 829 reviews
Rating 8 - Good. 276 out of 829 reviews
Rating 6 - Okay. 120 out of 829 reviews
Rating 4 - Poor. 43 out of 829 reviews
Rating 2 - Terrible. 24 out of 829 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Zeliha Gul

Liked: Cleanliness, amenities, property conditions & facilities
We loved the hotel and staff.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

grace

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, super friendly and helpful staff, delicious breakfast
Stayed 1 night in Jan 2026
Verified

8/10 Good

Noriyuki

Liked: Cleanliness, staff & service, amenities
Good staff , clean room and good dishes
Stayed 1 night in Feb 2026
Verified

8/10 Good

Heung Ming

Liked: Cleanliness, staff & service, amenities
Great, quiet hotel in convenient place, with excellent quality breakfast!!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ella

Liked: Cleanliness, amenities, property conditions & facilities
Room was a little worn out but actually lended to the old European style they were going for, garden view from room was pretty good but very nice from the all-day restaurant during breakfast buffer (which also had a great selection of Japanese and Western food), would be good if they had a coin laundry available rather than or additional to the pay per item wet or dry clean
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Ingar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large rooms in good central location and good value for money.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service
Great stay! The staff is really what made it very pleasant there! Thanks!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient location for much shopping
Stayed 9 nights in Jan 2023
Verified

10/10 Excellent

Florencio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is near a lot of attractions and there are ton of sushi restaurants nearby. It’s a short walk to the train station. The room was clean and very comfortable
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

TIMOTHY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a large Japanese Garden and excellent dining facilities. Close to Tenba monorail station and the Tenba Market and only a 12 minute walk from Kokura Station.
Stayed 3 nights in May 2024
Verified

8/10 Good

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and easy check in. The building is showing its age a bit, but the amenities and room were clean and well taken care of. Easy access to parking, as well as dining options on or off site. Well worth the stay.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

JOHANNA MARIE

Liked: Staff & service, property conditions & facilities
The garden was very pretty. And peaceful
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

HSING-CHUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is a litttle small, but it is OK. The breakfast is good, and the resturant is beside its own Japanses type Park. I am indeed enjoy the breakfast time. It is worth to stay in this Hotel.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Gardens and location

I was at this hotel (different management) 40 years ago for extended stay. The gardens are as lovely as ever. Another comfortable stay at the hotel.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

JJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge rooms with beautiful views and an onsite Japanese garden super close to the monorail station connecting to the JR Kokura train station and other destinations. The hotel was a bit dated but clean. The retro feel of the rooms may be a selling point to those who like that however.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Dawei

Liked: Cleanliness, staff & service, amenities
It was a pretty basic old hotel. Nothing too fancy or notable, but also nothing to complain about. For the price, it was a nice stay (slept two nights). Note: hotel is older, with that old carpet/wood smell. Wouldn’t say it’s a 4* hotel, but decent for a good rest.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

HIROYOSHI

Liked: Staff & service, amenities
We enjoyed the view from our Japanese style room and had a good rest on tatami mat. If only they keep maintenance of the room more.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was smooth and the staff was friendly, however when I got to my room the bathroom smelled strongly of pee. And I hadidea if that was the drain system or the toilet. I cleaned it myself, because I don’t speak Japanese heads up for foreign visitors.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Common areas were lovely but the room was a real minimum in size. Lovely Japanese gardens, but the old English aesthetic inside grated with my tastes as an architect. Why not make it all Japanese, in Japan?
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Rowan

Liked: Cleanliness, staff & service
Grand reception area but dated rooms that needed some fresh paint and minor maintenance. Nothing wrong, though, for a reasonable stay for a reasonable price in a city that is definitely not a must-see
Stayed 1 night in Nov 2023
Verified

2/10 Terrible

chan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked a Japanese style room. This is the very first time in my life nobody made tatami for us. Everything was pretty old.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Yubum

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Sungjae

Liked: Cleanliness, staff & service, property conditions & facilities

Good location. Great hospitality.

Good location, Great hospitality. But there is surely a problem of sound protection. Noise from the neighboring room sounds too big. Probably renovation of wall structure is needed. Or bed location should be rearranged. When I complained, the response from the staff was quite proper.
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Miyori

Liked: Cleanliness, staff & service
The room was a lot smaller than expected and the walls were thin, so we could hear the neighbors. But overall, it was a good experience!
Stayed 3 nights in Oct 2022
Verified

8/10 Good

courtesance

Liked: Cleanliness, staff & service
The tatami room we had was interesting. The property common areas was very pretty..however our room was tired looking. The futons had hair on them even before we took them out from the cupboard. Front desk is unable to communicate in english but they try by using a translation app which is really nice.
Stayed 1 night in Nov 2024