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Lake Saroma Tsuruga Resort

4.0 star property
Enjoy 2 restaurants at this 4-star Kitami resort

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Photo gallery for Lake Saroma Tsuruga Resort

Resort twin room,Only Shower,Non Smoking (Lake View)
Public bath
Exterior
Lounge
Public bath
Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
306-1 Sakaeura, Tokoro cho, Kitami, Hokkaido, 093-0216
  • Popular LocationLake Saroma Wakka Nature Centre3 min drive
  • Popular LocationAbashiri Prison Museum36 min drive
  • Popular LocationAbashiri Port38 min drive

Room options

Twin Room,Non Smoking (Forest View)

  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room,Non Smoking (Lake View)

Premium bedding, in-room safe, free WiFi, bed sheets

Twin Room,Non Smoking (Lake View)

  • 23 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Room,Non Smoking (Lake View)

Premium bedding, in-room safe, free WiFi, bed sheets

Japanese Style Room,Non Smoking (Lake View)

  • 45 sq m
  • Lake view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese & Western Style Room,Non Smoking (Lake View)

Premium bedding, in-room safe, free WiFi, bed sheets

Japanese & Western Style Room,Non Smoking (Lake View)

  • 45 sq m
  • Lake view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Resort twin room,Only Shower,Non Smoking (Lake View)

Resort twin room,Only Shower,Non Smoking (Lake View)

Resort twin room,Only Shower,Non Smoking (Lake View)

  • 23 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior
Kagariya
Hot tub
Free airport shuttle
Pet-friendly
Parking included
4.1 out of 5, Very good, (41)
The price is CA $265
per night
CA $321 total
includes taxes & fees
31 May - 1 Jun
Kagariya

About the area

Kitami

Seaside stay .You'll find Abashiri Quasi-National Park and Lake Saroma Wakka Nature Centre within 2 miles (3 km) of this resort. Lake Abashiri is within 20 miles (32 km) and Lake Notoro is within 32 miles (40 km).
View more Resorts in KitamiOpens in a new window

What's nearby

  • Lake Saroma Wakka Nature Centre - 3 min drive
  • Lake Notoro - 32 min drive
  • Abashiri Prison Museum - 36 min drive
  • Abashiri Port - 38 min drive
  • Tokyo University of Agriculture - 41 min drive

Getting around

  • Yobito station - 38 min drive
  • Kushiro Airport (KUH) - 166 min drive

Restaurants

  • たべものや - 9 min drive
  • レストハウスところ - 8 min drive
  • 松寿し - 9 min drive
  • ところ道の市 - 7 min drive
  • しゃべりたい - 9 min drive

About this property

Lake Saroma Tsuruga Resort

Enjoy 2 restaurants at this 4-star Kitami resort
Lake Saroma Tsuruga Resort offers its guests hot springs and a steam room. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A library, a vending machine, and gift shops/newsstands are also featured at Lake Saroma Tsuruga Resort. A train station pick-up service and a train station drop-off service are free. Free self parking and valet parking are available.

This 4-star Kitami resort is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Built in 1986
  • Charging station for electric cars
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Library
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Lake Saroma Tsuruga Resort offers 70 air-conditioned accommodations with safes and slippers. Beds feature premium bedding. 32-inch LCD televisions come with digital channels.

Bathrooms include bidets, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Kitami resort provides complimentary wireless Internet access. Housekeeping is provided daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Free roundtrip train station shuttle

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Hot springs
  • Steam room
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV
  • Digital channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Refrigerator

More

  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Renovations and closures

The property will be renovating from February 25 2024 to April 25 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues
During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: JPY 3300 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: JPY 3300 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash.

Guests traveling with a service animal must contact the property prior to arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Lake Saroma
Lake Saroma Tsuruga Kitami
Lake Saroma Tsuruga Resort Kitami
Lake Saroma Tsuruga Resort Kitami
Lake Saroma Tsuruga Kitami
Lake Saroma Tsuruga
Resort Lake Saroma Tsuruga Resort Kitami
Kitami Lake Saroma Tsuruga Resort Resort
Resort Lake Saroma Tsuruga Resort
Lake Saroma Tsuruga Kitami
Saroma Tsuruga Resort Kitami
Lake Saroma Tsuruga Resort Resort
Lake Saroma Tsuruga Resort Kitami
Lake Saroma Tsuruga Resort Resort Kitami

Lake Saroma Tsuruga Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 46 out of 90 reviews" "
Rating 8 - Good. 34 out of 90 reviews" "
Rating 6 - Okay. 6 out of 90 reviews" "
Rating 4 - Poor. 4 out of 90 reviews" "
Rating 2 - Terrible. 0 out of 90 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

THOMAS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Onsen and great food selection.
Onsen and great food selection for breakfast. We missed dinner by 15mins due to the long drive.
Stayed 1 night in Jul 2019

6/10 Okay

En Na

Liked: Cleanliness, staff & service
Not valueable for money
My stay with 2 meals but quite disappointed with the food they provided. In this price we paid for should be able to get better food and service.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love dinner and the onsen. The staffs are polite and very kind : ) If I come back again I hope to see the red carpet, It ‘s good view.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service, with very kind and helpful staff. Facilities are slightly dated but clean and well maintained. Breathtaking view of the lake from the room, wonderful hot springs. Location is quite remote, but everything is available on-site. Highly recommended.
Stayed 2 nights in Feb 2018

10/10 Excellent

Niruslan, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff
Nice staff, Delicious dinner & breakfast, Good Onsen.
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The location a bit far. The hotel staff are polite and provide good service. The tatami room very nice for 4 of us to stay. Nice lake view . Breakfast and dinner provided nice but choose limited.
Stayed 1 night in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent homely service
Excellent personalized check in service, with great food for the half board, especially the huge and fresh sashimi platter that came with the dinner, was a great surprise. The room we had has an awesome view and the concierge staff was very helpful with luggages and all. Awesome service!
Stayed 1 night in May 2017

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We opted for a tatami room for two nights and were given a lake view room which had 2 big glass windows offer nice scenery. The room was spacious for 4 adults and one baby. They serve nice dinner and breakfast. Onsen is well maintained and clean, especially the outdoor one. There's no shopping or amenities at its surrounding area. If you purely look for a relaxing stay, hotel Saroma is one of the options.

10/10 Excellent

Roderick, Holland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great hotel, excellent service, delicious food buffet style, efficient and friendly staff. Nice onsen in and outside. A very pleasant treat in northern Hokkaido, a place to coke back to!