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3.5-star hotel near Kitchener Memorial Auditorium Complex
In shopping district
Stay at this Kitchener hotel and you'll be within half a mile (1 km) of Fairview Park and 2 miles (3 km) of Chicopee Tube Park. Kitchener Memorial Auditorium Complex and Chicopee Ski and Summer Resort are also within 3 miles (5 km).
Business services
Free WiFi in public areas, express check-out, and a computer station are available at this hotel. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. Dry cleaning, luggage storage, and laundry facilities are also on offer.
Free Internet, refrigerators
Featuring conveniences like refrigerators and microwaves, the 172 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Coffee/tea makers, free newspapers, and free bottled water are also available.
Radisson Hotel Kitchener Waterloo ratings based on 3 Verified Reviews
Review Summary
3.3
out of 5
3.5 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff3.5 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Radisson Hotel Kitchener Waterloo
Everyone (1)Family (2)
5 out of 5
Friendly staff clean rooms, excellent quality at great rates
Posted by North on 11 Jan. 2020
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Comment from Hotel Management
27 Jan. 2020
by Front Desk
Dear North,
We are happy to hear your comments and we are glad that you had a great stay.
4 out of 5
Very Nicely Located
Pros:Staff was great. I had a nice chat with the maintenance man on the elevator. I complimented him on the care and attention to the small details.
Cons:Not much
Location:Great location, walk to a great choice of great restaurants, attention to the small things that make it comfortable
It was very easy to find a very good restaurant within very easy walking distance. The hotel is older but very well maintained with excellent service. Very clean. Breakfast is far ahead of the usual.
Posted by Kenneth, from Ontario, Canada on 10 Aug. 2016
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Comment from Hotel Management
15 Aug. 2016
by Front Office Supervisor
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our location and staff. We look forward to your next stay.
First of, check in was a disaster. The 2 agents were talking badly about the management of the hotel. They spoke to each other as if I weren’t there. It made me fell very uncomfortable. Once I got to my room, it seemed clean, until I noticed all the hairs over the bed. There was a left over pizza box in the drawer; it had seemed no one had cleaned my room. When I left for dinner, I told the lady at the front desk, she said she would get the “laundry person” to refresh my bed. The morning I went to the café for my complimentary breakfast. It was a joke. I was meant by a lady who didn’t speak English very well and couldn’t help me with my food allergies. She said she had no idea of what ingredients were in the food, said I am server, no cook here. She that the manager wouldn’t know either, one of the other ladies laughed and said yeah…”Mike” is stupid. Overall, I thought the moral of this hotel was horrible. Everyone seemed to hate working there and it was evident in the little work they were doing. My option would be to stay at a different hotel. It wasn’t worth the money to stay in a hotel that was completely sad.
Posted by Anonymous123465 on 28 Apr. 2012
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Comment from Hotel Management
8 Nov. 2014
by
Thank you for your response, we apologize for the issues and experience you had with your stay. Please make sure to let our staff or management know immediately if you have any questions concerns so we can attend to them right away. I have spoke to our team as well as food & beverage area about your experience to ensure if we get the chance to have you stay again, that we exceed your expectations. We thank you again for your feedback
Guest Services
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 1785 square feet (166 square meters) and includes conference space. The business-friendly Radisson Hotel Kitchener Waterloo also features multilingual staff, laundry facilities, and dry cleaning/laundry services. This 3.5-star Kitchener hotel is smoke free.
1 building
172 guestrooms or units
12 levels
1785 sq ft of conference space
166 sq m of conference space
Built in 1991
Childcare (surcharge)
Business center (24 hours)
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Wedding services available
ATM
Elevator
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Laundry facilities
Babysitting or childcare (surcharge)
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Parking (limited spaces)
Transport
Train station: Kitchener Station (8.6 km / 5.3 mi)
Room Amenities
Radisson Hotel Kitchener Waterloo offers 172 accommodations with complimentary newspapers and complimentary bottled water. 37-inch flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Flat-screen television
Cable channels
Refrigerator
Microwave
Coffee maker
Shower and tub combination
Cribs (free)
Housekeeping (daily)
Newspapers (free)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 21
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children stay free when using existing bedding.
Rollaway/extra beds are available for CAD 10.
Free cribs (infant beds)!
Pet Policy
Pets: CAD 45.00 per accommodation, per night
Only dogs and cats are allowed
Maximum 2 per room (weight limit: 50 lbs)
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Parking height restrictions apply
Service animals are allowed
Service animals are exempt from fees/restrictions
Number of children who can stay free - 2
UnionPay
Debit cards not accepted
Staffed front desk
LGBTQIA friendly
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
gap period enforced between guest stays 24 hours
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of Safe Travels (WTTC - Global)
Masks are compulsory at the property
Mobile key entry is not available
Food service has been amended for enhanced safety
Fees
Guests will be asked to pay the following charges at the property:
Deposit: CAD 75.00 per day
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: CAD 10.95 per person (approximately)
Pet fee: CAD 45.00 per accommodation, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Kitchener Radisson Hotel
Radisson Hotel Kitchener
Radisson Hotel Kitchener Waterloo
Radisson Hotel Waterloo
Radisson Waterloo
Kitchener Radisson
Radisson Hotel Kitchener Ontario
Radisson Kitchener
Radisson Kitchener Waterloo
Radisson Kitchener Waterloo
Radisson Hotel Kitchener Waterloo Hotel
Radisson Hotel Kitchener Waterloo Kitchener
Radisson Hotel Kitchener Waterloo Hotel Kitchener
You should know
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
