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4.5 out of 5

"Friendly staff clean rooms, excellent quality at great rates " More

By a verified traveller on Sat 11 Jan 2020

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Hotel Description

3.5-star guestrooms with free WiFi

In shopping district

Stay at this Kitchener hotel and you'll be within half a mile (1 km) of Fairview Park and 2 miles (3 km) of Chicopee Tube Park. Chicopee Ski and Summer Resort and Rockway Golf Course are also within 3 miles (5 km).

Business services

An indoor pool is featured at this hotel, along with free WiFi in public areas and express check-out. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. A computer station, dry cleaning, and luggage storage are also on offer.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 172 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Coffee/tea makers, free newspapers, and free bottled water are also available.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$114* Per night/room 25 Oct. - 26 Oct.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Kitchen (1 Bedroom)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Radisson Hotel Kitchener Waterloo ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Radisson Hotel Kitchener Waterloo

Everyone (1) Family (2)
5 out of 5
Friendly staff clean rooms, excellent quality at great rates

Posted by on 11 Jan. 2020

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Comment from Hotel Management

27 Jan. 2020 by Front Desk

Dear North, We are happy to hear your comments and we are glad that you had a great stay.

4 out of 5

Very Nicely Located

Pros: Staff was great. I had a nice chat with the maintenance man on the elevator. I complimented him on the care and attention to the small details.
Cons: Not much
Location: Great location, walk to a great choice of great restaurants, attention to the small things that make it comfortable
It was very easy to find a very good restaurant within very easy walking distance. The hotel is older but very well maintained with excellent service. Very clean. Breakfast is far ahead of the usual.

Posted by , from Ontario, Canada on 10 Aug. 2016

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Comment from Hotel Management

15 Aug. 2016 by Front Office Supervisor

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our location and staff. We look forward to your next stay.

About the Radisson Hotel Kitchener Waterloo

Location 2960 King St E, Kitchener, ON N2A1A9

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 1785 square feet (166 square meters) and includes conference space. An indoor pool, multilingual staff, and laundry facilities are also featured at the business-friendly Radisson Hotel Kitchener Waterloo. This 3.5-star Kitchener hotel is smoke free.

  • 1 building
  • 172 guestrooms or units
  • 12 levels
  • 1785 sq ft of conference space
  • 166 sq m of conference space
  • Built in 1991
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Parking (limited spaces)

Transport

  • Train station: Kitchener Station (7.6 km / 4.7 mi)

Room Amenities

Radisson Hotel Kitchener Waterloo offers 172 accommodations with complimentary newspapers and complimentary bottled water. 37-inch flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekends from 7:00 AM and 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 45.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Masks are compulsory at the property
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 75.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: CAD 12.95 per person (approximately)
  • Pet fee: CAD 45.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kitchener Radisson Hotel
  • Radisson Hotel Kitchener
  • Radisson Hotel Kitchener Waterloo
  • Radisson Hotel Waterloo
  • Radisson Waterloo
  • Kitchener Radisson
  • Radisson Hotel Kitchener Ontario
  • Radisson Kitchener
  • Radisson Kitchener Waterloo
  • Radisson Kitchener Waterloo
  • Radisson Hotel Kitchener Waterloo Hotel
  • Radisson Hotel Kitchener Waterloo Kitchener
  • Radisson Hotel Kitchener Waterloo Hotel Kitchener

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.