For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Stay at this Kitchener hotel and you'll be within half a mile (1 km) of Fairview Park and 2 miles (3 km) of Chicopee Tube Park. Chicopee Ski and Summer Resort and Rockway Golf Course are also within 3 miles (5 km).
Business services
Free WiFi in public areas, express check-out, and a computer station are available at this hotel. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. Dry cleaning, luggage storage, and laundry facilities are also on offer.
Free Internet, refrigerators
Featuring conveniences like refrigerators and microwaves, the 172 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Coffee/tea makers, free newspapers, and free bottled water are also available.
Radisson Hotel Kitchener Waterloo ratings based on 8 Verified Reviews
Review Summary
3.4
out of 5
3.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff3.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Radisson Hotel Kitchener Waterloo
Everyone (1)Family (2)
5 out of 5
Friendly staff clean rooms, excellent quality at great rates
Posted by North on 11 Jan. 2020
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Comment from Hotel Management
27 Jan. 2020
by Front Desk
Dear North,
We are happy to hear your comments and we are glad that you had a great stay.
4 out of 5
Very Nicely Located
Pros:Staff was great. I had a nice chat with the maintenance man on the elevator. I complimented him on the care and attention to the small details.
Cons:Not much
Location:Great location, walk to a great choice of great restaurants, attention to the small things that make it comfortable
It was very easy to find a very good restaurant within very easy walking distance. The hotel is older but very well maintained with excellent service. Very clean. Breakfast is far ahead of the usual.
Posted by Kenneth, from Ontario, Canada on 10 Aug. 2016
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Comment from Hotel Management
15 Aug. 2016
by Front Office Supervisor
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our location and staff. We look forward to your next stay.
First of, check in was a disaster. The 2 agents were talking badly about the management of the hotel. They spoke to each other as if I weren’t there. It made me fell very uncomfortable. Once I got to my room, it seemed clean, until I noticed all the hairs over the bed. There was a left over pizza box in the drawer; it had seemed no one had cleaned my room. When I left for dinner, I told the lady at the front desk, she said she would get the “laundry person” to refresh my bed. The morning I went to the café for my complimentary breakfast. It was a joke. I was meant by a lady who didn’t speak English very well and couldn’t help me with my food allergies. She said she had no idea of what ingredients were in the food, said I am server, no cook here. She that the manager wouldn’t know either, one of the other ladies laughed and said yeah…”Mike” is stupid. Overall, I thought the moral of this hotel was horrible. Everyone seemed to hate working there and it was evident in the little work they were doing. My option would be to stay at a different hotel. It wasn’t worth the money to stay in a hotel that was completely sad.
Posted by Anonymous123465 on 28 Apr. 2012
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Comment from Hotel Management
8 Nov. 2014
by
Thank you for your response, we apologize for the issues and experience you had with your stay. Please make sure to let our staff or management know immediately if you have any questions concerns so we can attend to them right away. I have spoke to our team as well as food & beverage area about your experience to ensure if we get the chance to have you stay again, that we exceed your expectations. We thank you again for your feedback
Guest Services
5 out of 5
Loved this Hotel
I have enjoyed myself everytime I have stayed at the Radisson. This is my choice place to stay alone or with my family. The staff are very helpful and assisted me with directions and questions about things my family could do while there. I usually stay in one of their rooms with two queens but this time I occupied one of their suites, great room. The staff are always welcoming and everyone goes out of their way to make my familys stay quite enjoyable. I really enjoy their pool and fitness facitlity. My family loves to Shop and they directed us to a great big mall a block away, and what was beneficial is by the time we had experienced all our outings we really did not want to go far for dinner, the charcoals steakhouse is right there really helpful and next time I go I want to try del something del dante I think hear its great. Great trip to Kitchener
Posted by a verified traveller on 25 Mar. 2009
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5 out of 5
Loved this Hotel
I have enjoyed myself everytime I have stayed at the Radisson. This is my choice place to stay alone or with my family. The staff are very helpful and assisted me with directions and questions about things my family could do while there. I usually stay in one of their rooms with two queens but this time I occupied one of their suites, great room. The staff are always welcoming and everyone goes out of their way to make my familys stay quite enjoyable. I really enjoy their pool and fitness facitlity. My family loves to Shop and they directed us to a great big mall a block away, and what was beneficial is by the time we had experienced all our outings we really did not want to go far for dinner, the charcoals steakhouse is right there really helpful and next time I go I want to try del something del dante I think hear its great. Great trip to Kitchener
Posted by a verified traveller on 25 Mar. 2009
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5 out of 5
Great for a shopping getaway
We went to get away from the kids and do some shopping. Was walking distance to the Fairview Park Mall. Ordered in room service which was wonderful. Sleep number bed was the best sleep i have ever had in a hotel. Will be returning for sure
Posted by a verified traveller on 1 Aug. 2007
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1 out of 5
Dissappointed
Hotel was under construction and looked nothing like the pictures. Rooms dates and musty, bathroom mouldy. Very dissapointing
Posted by a verified traveller on 25 Oct. 2006
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1 out of 5
Completely Dissatisfied
Did not get the room I reserved with king bed and sleep number bed and no feathers (I?m allergic). Floor and curtains were stained. Maintenance barged into my room unannounced and told me I could not use the bathroom for 3 hrs. My anniversary weekend was ruined. I would never go to this hotel again; I was treated badly and did not get my money?s worth. I regret my stay at Radisson.
Posted by a verified traveller on 31 Dec. 1999
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Comment from Hotel Management
8 Nov. 2014
by
Thank you for your response, we apologize for the issues and concerns you had with your stay. We have spoke to our team about your experience. We thank you for your feedback and hope for on your next stay we can exceed your expectations.
Guest Services
The following facilities will be closed from 16 March 2020 to 06 April 2020 (dates subject to change):
Fitness facilities
Swimming pool
Property Features
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 1785 square feet (166 square meters) and includes conference space. The eco-friendly Radisson Hotel Kitchener Waterloo also features multilingual staff, laundry facilities, and dry cleaning/laundry services. This 3.5-star Kitchener hotel is smoke free.
1 building
172 guestrooms or units
12 levels
1785 sq ft of conference space
166 sq m of conference space
Built in 1991
Childcare (surcharge)
Business center (24 hours)
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Wedding services available
ATM
Elevator
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Laundry facilities
Babysitting or childcare (surcharge)
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Airport: Kitchener, ON (YKF-Region of Waterloo Intl.) (6.8 km / 4.2 mi)
Train station: Kitchener Station (6.3 km / 3.9 mi)
Parking:
Room Amenities
Radisson Hotel Kitchener Waterloo offers 172 accommodations with complimentary newspapers and complimentary bottled water. 37-inch flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Kitchener hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Flat-screen television
Cable channels
Refrigerator
Microwave
Coffee maker
Shower and tub combination
Cribs (free)
Housekeeping (daily)
Newspapers (free)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy breakfast on weekdays.
Hotel Policies
Check-in
Minimum check-in age is: 19
Special check-in instructions:
For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children stay free when using existing bedding.
Rollaway/extra beds are available for CAD 10.
Free cribs (infant beds)!
Pet Policy
Pets: CAD 45.00 per accommodation, per night
Only dogs and cats are allowed
Maximum 2 per room (weight limit: 50 lbs)
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Only service animals are allowed
Service animals exempt from fees/restrictions
Debit cards not accepted
UnionPay
Parking height restrictions apply
24-hour check-in
Number of children who can stay free - 2
Fees
Guests will be asked to pay the following charges at the property:
Deposit: CAD 75.00 per day
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: CAD 45.00 per accommodation, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Kitchener Radisson Hotel
Radisson Hotel Kitchener
Radisson Hotel Kitchener Waterloo
Radisson Hotel Waterloo
Radisson Waterloo
Kitchener Radisson
Radisson Hotel Kitchener Ontario
Radisson Kitchener
Radisson Kitchener Waterloo
Radisson Kitchener Waterloo
Radisson Hotel Kitchener Waterloo Hotel
Radisson Hotel Kitchener Waterloo Kitchener
Radisson Hotel Kitchener Waterloo Hotel Kitchener
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
