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Mercure Klaipeda City

4.5 star property
4.5-star luxury hotel perfect for exploring Klaipeda

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Photo gallery for Mercure Klaipeda City

Terrace/patio
In-room safe, desk, laptop workspace, blackout drapes
Junior Suite, 1 King Bed with Sofa bed
Junior Suite, 1 King Bed with Sofa bed
Serves breakfast and dinner

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • Parking available
  • Breakfast available
  • Laundry

Explore the area

Map
Sauliu Street 28, Klaipeda, LT-92231
  • Old Ferry Terminal
    ‪14 min walk‬
  • New Ferry Terminal
    ‪5 min drive‬
  • Lithuanian Sea Museum
    ‪15 min drive‬
  • Palanga (PLQ-Palanga Intl.)
    ‪33 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 King Bed with Sofa bed

Privilege, Room, 1 King Bed with Sofa bed

Privilege, Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

  • City view
  • Sleeps 3
  • 2 Twin Beds

About the area

Klaipeda

Heart of Klaipeda.Your stay at this Klaipeda hotel places you within a 10-minute walk of Klaipėda Sculpture Park and Clock and Watch Museum. History Museum of Lithuania Minor and Theatre Square are also within 2 miles (3 km).

What's nearby

  • Old Ferry Terminal - 14 min walk - 1.2 km
  • Klaipeda Castle - 2 min drive - 1.6 km
  • Akropolis Shopping and Entertainment Centre - 4 min drive - 3.1 km
  • New Ferry Terminal - 5 min drive - 4.1 km
  • Lithuanian Sea Museum - 15 min drive - 4.1 km

Getting around

  • Palanga (PLQ-Palanga Intl.) - 29 min drive

Restaurants

  • ‪Dunetton Hotel **** - ‬9 min walk
  • ‪XII - ‬10 min walk
  • ‪NewPort Restaurant - ‬1 min walk
  • ‪monai - ‬9 min walk
  • ‪Samurai - ‬8 min walk

About this property

Mercure Klaipeda City

4.5-star luxury hotel perfect for exploring Klaipeda
Mercure Klaipeda City offers its guests a steam room and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 538 square feet (50 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Mercure Klaipeda City. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Klaipeda hotel is smoke free.

  • 1 building
  • 74 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Klaipeda City offers 74 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Klaipeda hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, German, Latvian, Lithuanian, Russian

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 10 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible shuttle
  • Elevator (158 inch wide door)
  • Handrails in hallways (48 inches high)
  • Handrails in stairways (48 inches high)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed
  • Weight limit: 13 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 15 per person
  • Airport shuttle fee: EUR 42 per vehicle (one-way)
  • Self parking fee: EUR 10 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Lithuania. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Radisson BLU Hotel Klaipeda
Radisson BLU Klaipeda
Klaipeda Radisson
Radisson Klaipeda
Mercure Klaipeda City Hotel
Radisson Blu Hotel Klaipeda
Mercure Klaipeda City Klaipeda
Mercure Klaipeda City Hotel Klaipeda

Mercure Klaipeda City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 78 out of 170 reviews
Rating 8 - Good. 75 out of 170 reviews
Rating 6 - Okay. 16 out of 170 reviews
Rating 4 - Poor. 1 out of 170 reviews
Rating 2 - Terrible. 0 out of 170 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martynas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and relaxing

The staff are amazing which is why I return to this hotel on every visit. Short walk to the main restaurant/bar area in the centre.
Stayed 1 night in Jan 2025

8/10 Good

Michele

Stayed 1 night in Dec 2024

10/10 Excellent

C

Stayed 1 night in Nov 2024

8/10 Good

Leslye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Mary

Stayed 2 nights in Jul 2024

10/10 Excellent

Daisy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 2 nights in Jul 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

8/10 Good

Jan-Luka

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property, nice facilities, good staff
Stayed 1 night in Jun 2024

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed for a week. Restaurant/Bar staff were fantastic. Room service/cleaning staff were absolutely excellent. Hotel is more of a business hotel, with a nice location near the centre. Room was nice and big. Room cleaning staff kept the cleanliness of the room as probably the best I have ever seen and I stayed at a lot of hotels. So well done to that team. Reception was not very good. Not very helpful and did not explain much at check in or whenever I engaged with them. It’s meant to be 24hour but one night I was locked out and tried calling them and ringing the doorbell but no one answered. Eventually I had to ring and wake another guest staying at the hotel to help me in. The reception staff apologised saying they didn’t hear me but it’s not good that I was just left out there. This was not the night porters fault. The doorbell was not working properly or the external phone line working and no one told me the doors lock and what time etc The food is very nice and the restaurant staff are very good at their jobs. Overall it is a good hotel but the reception needs a bit of attention.
Stayed 7 nights in May 2024

8/10 Good

Landon, Dulles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel in a fairly quiet area convenient to the Old City, the ferry to the Spit, restaurants and other attractions.
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly + Cozy

We had a wonderful stay here. The only thing we had trouble with was controlling the heat but we opened a window to help and turned it off to help from keeping it too warm. The bathroom floors were also heated which was fantastic but we did have to keep the floor mats down so that it wasn’t too hot for our feet. We did not consider these things to be actual ISSUES as they are in place to of course keep you comfortable and cozy, but it would be our only feedback. Everyone there was wonderful and we will be back again if ever in this part of Lithuania, in the future.
Stayed 2 nights in Feb 2024

10/10 Excellent

Achim

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff at front desk very helpful, especially Monika. Room, bed and breakfast was outstanding. 10E a day for parking right next door.
Stayed 2 nights in Oct 2023

10/10 Excellent

Larry

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s all business class at Mercure

I really miss the old architecture design with the cozy bar inside the restaurant now that is changed to a more of a modern clean restaurant style. It’s it’s nice but it’s not the same for the value it is a nice hotel and the staff is very pleasant and customer friendly. I would give them a 10 out of 10. Also the location is very good.
Stayed 5 nights in Oct 2023

4/10 Poor

Marc

Travelled with family
Liked: Cleanliness
This property is of average quality in a brand which generally is not known for higher end or luxury facilities. It is distinctly overpriced for what it offers, but we are ALL-Accor members, so some leverage to ask for things was worth the extra price. The staff largely is comprised of fairly nice people with the exception of the front desk, someone named Monika, whose behavior over the time spent there escalated from slightly argumentative on arrival to out and out disrespectful, both to other members of our party, and eventually to me. I regret having prepaid two days here, because I’d like to leave right away, when bullied for 10€ for parking, after having clearly instructing that a) there was a do not call request for today, and b ) clearly stating that I didn’t want to discuss 10€ at that moment, and would happily pay same before checkout, this person nonetheless persisted in attempting to extract a commitment from me as to exactly how and when I would pay 10€ to the point where I needed to hang up the phone. Does this facility hire collection agents for hospitality jobs? Who behaves this way? Im not here, having prepaid two nights and being a rewards member, to have my credibility rudely questioned by some ill-mannered college student, and over 10€. All the other discrepancies were tolerable until today’s unacceptably thoughtless phone call. For the price one pays, where is the money going if people like this are hired?
Stayed 1 night in Sep 2023

10/10 Excellent

Deimante

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Ruslan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Всё понравилось
Stayed 1 night in Jun 2023

8/10 Good

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel

Nice rooms. Breakfast needs improvement
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Fantastic all round, just needs more choice of pillows
Stayed 2 nights in Jul 2022

6/10 Okay

Marius, Portsmouth

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2022

10/10 Excellent

Kestutis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Melody

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Hot in the Baltics

Overall was fine. Difficult to find someone at the front desk. Was really HOT. A/C wasn’t adjustable and so hot in the room it was difficult to sleep. Breakfast was fabulous, people were friendly.
Stayed 4 nights in Jun 2021