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4.6 out of 5

"Check in was quick and simple…the rooms were clean and roomy " More

By a verified traveller on Sun 31 Mar 2024

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Hotel Description

Enjoy the indoor pool at this Knoxville hotel

In Knoxville

Within 3 miles (5 km) of this Knoxville hotel, you'll find Bearden Antique Mall and Tennessee River. West Town Mall and Third Creek Greenway are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. There's no skimping on freebies - guests receive free full breakfast, free WiFi, and free self parking. A business center, express check-in, and express check-out are also on offer.

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hampton Inn & Suites Knoxville Papermill Drive ratings based on 25 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn & Suites Knoxville Papermill Drive

Everyone (13) Couples (2) Family (8)
5 out of 5
Check in was quick and simple…the rooms were clean and roomy

Posted by on 31 Mar. 2024

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5 out of 5

Posted by on 12 Mar. 2024

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2 out of 5
The layout of the room was not well designed for my uses. Their were no drawers to store items (just pull out shelves) Only one chair, no table but an oversized lounger and a couple of footstools that served no purpose but something to trip over. Also found out that housekeeping did not make up our room when we got back at 10 PM. When we asked the next day we were told that they only come every other day. First time I have ever been told that. Very unimpressed.

Posted by , from SAN ANTONIO on 24 Oct. 2023

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5 out of 5

Posted by on 11 Sep. 2023

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5 out of 5

Posted by on 6 Aug. 2023

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5 out of 5
Our check in was great! Matt W provided a room suitable to our needs and made sure we were welcome and comfortable. He ensured all our questions were answered and made sure we knew how to get help if needed. Professional and friendly service,

Posted by on 6 Jul. 2023

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5 out of 5
Staff welcomed us as soon as we entered the door! The room was clean and comfortable. The breakfast was excellent. We enjoyed all aspects of our overnight stay.

Posted by on 15 Aug. 2022

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Comment from Hotel Management

20 Aug. 2022 by Office Administration

Thank you for taking the time to complete a review for our hotel. We are thrilled to see that you were pleased with your stay. I will be sure to share the good scores and remarks with our management and staff. These surveys are very helpful in rewarding our staff, and aid in further training! We know you have many choices in lodging and appreciate your patronage of our hotel. If you are ever in Knoxville again we hope you will join our family again!

5 out of 5
Overall great location to freeway to get to downtown. Clean facility/rooms, friendly staff. Quiet rooms and firm/comfortable beds. Limited hot breakfast items.

Posted by on 5 Jun. 2022

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Comment from Hotel Management

11 Jun. 2022 by Office Administrator

Thank you so much for your review of our hotel! We appreciate your kind words and amazing score. I'll be sure to share this review with our team as we motivate ourselves to be the best hotel in Knoxville!

4 out of 5
Hotel is a little outdated. Staff is great

Posted by on 3 Mar. 2022

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Comment from Hotel Management

27 Mar. 2022 by Front Office Manager

Thank you so much for your review of our hotel! We are so happy to see that you had a great stay! I will be sure to share your score with our team to motivate them as we strive to be the best hotel in Knoxville! We hope you have an amazing day and that you visit us again soon!

5 out of 5

Posted by on 10 Sep. 2021

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About the Hampton Inn & Suites Knoxville Papermill Drive

Location 601 N Weisgarber Road, Knoxville, TN 37917

Property Features

Hampton Inn & Suites Knoxville Papermill Drive offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at Hampton Inn & Suites Knoxville Papermill Drive. Free self parking is available.

  • 109 guestrooms or units
  • 5 levels
  • Built in 2015
  • Full breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • 1 conference room

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Knoxville Papermill Drive offers 109 accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • IPod dock
  • LCD television
  • Premium channels
  • Refrigerator
  • Microwave
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Knoxville Papermill Drive Hotel
  • Hampton Inn Papermill Drive Hotel
  • Hampton Inn Knoxville Papermill Drive
  • Hampton Inn Papermill Drive
  • Hampton Inn & Suites Knoxville Papermill Drive Hotel
  • Hampton Inn & Suites Knoxville Papermill Drive Knoxville
  • Hampton Inn & Suites Knoxville Papermill Drive Hotel Knoxville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.