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Red Roof Inn Knoxville North - Merchants Drive

2.0 star property
Hotel perfectly located for exploring Knoxville

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Photo gallery for Red Roof Inn Knoxville North - Merchants Drive

Superior Room, 1 King Bed, Non Smoking
Free daily continental breakfast
Vending machine
Lobby
Seasonal outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
5334 Central Avenue Pike, Knoxville, TN, 37912
  • Knoxville Expo Center
    ‪2 min drive‬
  • University of Tennessee
    ‪7 min drive‬
  • Neyland Stadium
    ‪7 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪24 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Accessible, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking (Sofa)

1 bedroom, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Non Smoking (Sofa)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Superior Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Knoxville

City center stay.With a stay at this Inskip hotel, you'll be within 2 miles (3 km) of Knoxville Expo Center and 6 miles (10 km) of University of Tennessee. Neyland Stadium and Bounce USA are also within 6 miles (10 km).

What's nearby

  • Knoxville Expo Center - 2 min drive - 1.7 km
  • Knoxville Convention Center - 6 min drive - 8.6 km
  • University of Tennessee - 7 min drive - 8.9 km
  • Neyland Stadium - 7 min drive - 9.9 km
  • Knoxville Zoo - 10 min drive - 11.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Cracker Barrel - ‬6 min walk
  • ‪Hexagon Brewing Company - ‬7 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬15 min walk
  • ‪Pizza Inn - ‬20 min walk

About this property

Red Roof Inn Knoxville North - Merchants Drive

Hotel perfectly located for exploring Knoxville
Free breakfast is served daily. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Red Roof Inn Knoxville North - Merchants Drive. Free self parking is available.

Smoking is allowed in designated areas at this Knoxville hotel.

  • 1 building
  • 91 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (24 hours)
  • Smoking in designated areas
Red Roof Inn Knoxville North - Merchants Drive offers 91 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 39-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Golf
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • No elevator
  • Raised toilet seat (18 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (34 inches high)

Room amenities

Entertainment

  • 39-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation.

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Relax Inn Knoxville
Relax Knoxville
Red Roof Inn Knoxville North Merchants Drive Motel
Red Roof Inn Merchants Drive Motel
Red Roof Inn Knoxville North Merchants Drive
Red Roof Inn Merchants Drive
Red Roof Inn Knoxville North Merchants Drive
Red Roof Inn Knoxville North - Merchants Drive Hotel
Red Roof Inn Knoxville North - Merchants Drive Knoxville
Red Roof Inn Knoxville North - Merchants Drive Hotel Knoxville

Red Roof Inn Knoxville North - Merchants Drive Reviews

Reviews

6.8
Rating 10 - Excellent. 244 out of 1002 reviews
Rating 8 - Good. 317 out of 1002 reviews
Rating 6 - Okay. 153 out of 1002 reviews
Rating 4 - Poor. 96 out of 1002 reviews
Rating 2 - Terrible. 192 out of 1002 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Phillip

Stayed 2 nights in May 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Caleb

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Full of roaches. Staff wouldn’t give us our money back when we left at 11PM and drove 2 hours back home so we wouldn’t have to stay in this terrible motel. Please don’t stay here.
Stayed 1 night in Apr 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

ANA

Liked: Cleanliness
Disliked: Property conditions & facilities
The room was clean but there was no light in the bathroom vanity, and there were only two towels in a room for 4 people. Breakfast was very poor, there were only waffles and bread, no juice, no fruit, not even water to drink. Although I did not swim in the pool, it looked neglected.
Stayed 2 nights in Apr 2025

6/10 Okay

Robin

Liked: Staff & service
Thank you
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The price was decent but thats about it. Room needed major updates.
Stayed 2 nights in Apr 2025

4/10 Poor

Sara

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

lanay

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Easy check in, great customer service Sadly room looked ok. But bathroom was dirty. Toilet seat dirty, a hand towel had toothpaste in it. Wash cloth had something red like kool aid Door handle was jiggling-not secure We stayed a Friday night & extremely loud music played for quite a while in room above us-seemed like ‘regulars’
Stayed 1 night in Apr 2025

6/10 Okay

Monica

Liked: Staff & service, property conditions & facilities
It was a perfect spot for a quick overnight stay however they had just remodeled the room that we were assigned to and there was no coffee pot. There is also no iron or ironing board in the room., overall you get what you paid for it was nice and clean and serve the purpose for one night!!
Stayed 1 night in Apr 2025

4/10 Poor

Erin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Valeri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised with how clean the room appeared, especially liked the hardwood floors as ya never know what carpets are hiding! Beyond this, my only complaints would be the extremely THIN comforters and the sketchy looking tub, as if I were the owner would sand down & reglaze all those that looked dirty, dinge or chipped. Other than that, the staff was friendly and helpful, thanks!
Stayed 1 night in Apr 2025

8/10 Good

Iliyaas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Jessica

Stayed 1 night in Mar 2025

8/10 Good

Dalton

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good affordable hotel.
Stayed 1 night in Mar 2025

4/10 Poor

Ryan

Stayed 1 night in Mar 2025

4/10 Poor

Reiner

Disliked: Staff & service, property conditions & facilities
The price was good. The room was clean. The blow dryer didn't work the coffee maker didn't work. The only drink option at breakfast was coffee--no cold water or juice. No bread. Staff unfriendly/unhelpful. The waffle batter dispenser exploded all over my daughter. No one apologized.
Stayed 1 night in Mar 2025

2/10 Terrible

Nick

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Bryan

Business traveller
Liked: Staff & service
Stayed 1 night in Mar 2025

4/10 Poor

JEGANNATHAN

Stayed 1 night in Mar 2025

2/10 Terrible

William

Disliked: Staff & service, property conditions & facilities
I recently stayed at this hotel on March 20th in Room 230, and I had an alarming experience that I cannot overlook. During my stay, hotel staff gave a key to my room to an unverified visitor without my permission or any form of identification. Not only did they provide a key, but they also disclosed my room number to this person. This is an unacceptable security breach that put my safety and privacy at risk. At no point did the staff call my room to confirm whether I had authorized this individual to enter. It is shocking that a hotel would be so careless with guest security. To make matters worse, after bringing this issue to their attention, the hotel refused to refund my deposit—despite their clear negligence. This level of irresponsibility and lack of accountability is disgraceful for any hospitality business. If you value your safety and privacy, stay somewhere else. This hotel clearly does not prioritize guest security, and their unprofessionalism is unacceptable I recently stayed at this hotel on March 20th in Room 230, and I had an alarming experience that I cannot overlook. During my stay, hotel staff gave a key to my room to an unverified visitor without my permission or any form of identification. Not only did they provide a key, but they also disclosed my room number to this person. This is an unacceptable security breach that put my safety and privacy at risk. At no point did the staff call my room to confirm whether I had authorized this individual to enter.
Stayed 1 night in Mar 2025

6/10 Okay

Karen

Liked: Staff & service, property conditions & facilities, room comfort

Ok for 1 night

Floor dirty so wear socks until bedtime. Pressure in shower nonexistent so showered under a dribble but a little later husband had normal shower pressure. Don't get excited about breakfast, it's just white toast, blueberry mini muffin, 3 types of cold cereal, waffles with syrup. No butter for the toast or waffles. No juice or fresh fruit.
Stayed 1 night in Mar 2025

10/10 Excellent

Paulo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay for a nigth and continue the trip after.
Stayed 1 night in Mar 2025

2/10 Terrible

Jared

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025