Tru by Hilton Knoxville West Turkey Creek

2.5 star property
Hotel near Turkey Creek Shopping Center in Farragut

Choose dates to view prices

Photo gallery for Tru by Hilton Knoxville West Turkey Creek

Reception
Lobby
Exterior
Lobby
Desk, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

View in a map
380 LOVELL ROAD, Farragut, TN, 37934
  • Place, Tennova Hospitalist Group
    ‪11 min walk‬
  • Place, Turkey Creek Shopping Center
    ‪12 min walk‬
  • Place, Pellissippi State Community College
    ‪8 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪22 min drive‬

Room options

Room, 1 King Bed

8.8 out of 10
Excellent
(46 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(32 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

About the area

Farragut

Knoxville West stay.Your stay at this Knoxville West hotel places you within 2 miles (3 km) of Tennova Hospitalist Group and Turkey Creek Shopping Center. Regal Pinnacle and Sir Goony’s are also within 2 miles (3 km).

What's nearby

  • Tennova Hospitalist Group - 11 min walk - 0.9 km
  • Turkey Creek Shopping Center - 12 min walk - 1.1 km
  • Dead Horse Lake Golf Course - 4 min drive - 4.4 km
  • Pellissippi State Community College - 8 min drive - 6.8 km
  • West Town Mall - 8 min drive - 10.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Cook Out - ‬2 min drive
  • ‪Texas Roadhouse - ‬14 min walk
  • ‪Starbucks - ‬18 min walk

About this property

Tru by Hilton Knoxville West Turkey Creek

Hotel near Turkey Creek Shopping Center in Farragut
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available. The business-friendly Tru by Hilton Knoxville West Turkey Creek also features a fitness center, a front-desk safe, and an elevator. Free self parking is available.

Smoking is allowed in designated areas at this Farragut hotel.

  • 80 guestrooms or units
  • Built in 2020
  • Breakfast available (free)
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
Tru by Hilton Knoxville West Turkey Creek offers 80 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

More

  • Desk
  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Knoxville West Turkey Creek
Tru by Hilton Knoxville West Turkey Creek Hotel
Tru by Hilton Knoxville West Turkey Creek Farragut
Tru by Hilton Knoxville West Turkey Creek Hotel Farragut

Tru by Hilton Knoxville West Turkey Creek Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 364 out of 646 reviews
Rating 8 - Good. 123 out of 646 reviews
Rating 6 - Okay. 82 out of 646 reviews
Rating 4 - Poor. 43 out of 646 reviews
Rating 2 - Terrible. 34 out of 646 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for the night while traveling. Room was updated and very clean. Their hot breakfast was good way to start the rest of our trip. I’ll use Tru by Hilton again.
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jul 2025

8/10 Good

Keri

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

STERLING, Coppell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel quiet clean safe never an issue staying here
Stayed 1 night in Jul 2025

10/10 Excellent

Ramana, Novi

Travelled with family
Liked: Amenities, property conditions & facilities
Cleanliness & freshness of furniture and the hotel interior styling
Stayed 1 night in Jul 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were literally there long enough to sleep and get ready in the morning and leave, but the breakfast was good and everything was clean and comfortable!
Stayed 1 night in Jul 2025

10/10 Excellent

Samantha

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a quick trip but it was great
Stayed 1 night in Jul 2025

10/10 Excellent

Adolph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Klori, Beech Grove

Liked: Cleanliness, amenities, property conditions & facilities
I wish the hotel had a pool.
Stayed 1 night in Jun 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent friendly service clean room comfortable beds.
Stayed 1 night in Jun 2025

10/10 Excellent

gisela, austin

Liked: Cleanliness, amenities, property conditions & facilities
How clean and spotless it was
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Johnny

Travelled with family
Disliked: Property conditions & facilities, room comfort

Not a bargain…

This is a very pre-manufactured hotel. No drawers in the room, just metal shelving, pergo floors, and air conditioning that was loud, ran constantly and did not cool the room. Just not a comfortable place to stay. The breakfast food was tasteless. The towels were minimal in quality. They did have decent coffee and the front desk lady was very sweet.
Stayed 2 nights in Jun 2025

10/10 Excellent

lesley h

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very easy access
Stayed 1 night in Jun 2025

2/10 Terrible

Phil

Not positive

Booked a room on the Hotels.com app. Arrived at hotel and was told at front desk “there was a glitch in the app, and there was no room available.” Front desk staff did not attempt to offer any kind of remedy to the situation other than advising me to handle the situation with customer service on my own.
Stayed 1 night in Jun 2025

10/10 Excellent

Cade

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very nice, clean and newer. Loved the room. The hot Breakfast could have been a little better, eggs and sausage were clearly microwaved, fresh bagels and pancake machine made up for it.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sharon

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Jun 2025

10/10 Excellent

STERLING, Coppell

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, clean safe fast food options nice staff quiet & easy parking
Stayed 1 night in Jun 2025

8/10 Good

Ruthanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! Easy check in and check out.
Stayed 2 nights in May 2025

6/10 Okay

Maritza

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Property was nice. The only thing we did not like.was two of our towels had stains on them. Luckily there were two extras in bathroom
Stayed 3 nights in Apr 2025

2/10 Terrible

Kathryn

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The room smelled like wet dog which makes you feel as though the rooms are not freshly cleaned and the bedding isn’t clean. There was a lot of parking but few options for long spaces for cars with a trailer- which is what we needed. Upon arrival a woman was behind the counter saw us coming in the door and turned and quickly walked away. We acknowledged that was strange and we were left standing there for check in for over 40min. We called the hotel phone and no one surfaced ever. After 40 min a new man arrived through the back door just arriving for his shift. He did not acknowledge that we had been left alone in an unsupervised facility. Checked us in and we went to bed. I guess the woman wanted to leave and decided checking us in would slow down her exit. But the hotel was unstaffed for over 30 min
Stayed 1 night in May 2025

10/10 Excellent

sabrina

Stayed 1 night in May 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean hotel. Slept great!
Stayed 1 night in May 2025