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Tru by Hilton Knoxville West Turkey Creek

2.5 star property
Hotel perfectly located for exploring Knoxville West

Choose dates to view prices

Photo gallery for Tru by Hilton Knoxville West Turkey Creek

Reception
Exterior
Desk, free WiFi, bed sheets
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

View in a map
380 LOVELL ROAD, Farragut, TN, 37934
  • Place, Turkey Creek Shopping Center
    ‪5 min walk‬
  • Place, Tennova Hospitalist Group
    ‪11 min walk‬
  • Place, Regal Pinnacle
    ‪19 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets

Room, 1 King Bed

8.6 out of 10
Excellent
(51 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, free WiFi, bed sheets

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

2 Queen Mobility/Hearing Acc Roll in Shower

  • Sleeps 4

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

About the area

Farragut

Knoxville West stay.Within a 15-minute walk of this Knoxville West hotel, you'll find Tennova Hospitalist Group and Turkey Creek Shopping Center. Regal Pinnacle and Sir Goony’s are also within 2 miles (3 km).

What's nearby

  • Turkey Creek Shopping Center - 5 min walk - 0.4 km
  • Tennova Hospitalist Group - 11 min walk - 0.9 km
  • Regal Pinnacle - 19 min walk - 1.7 km
  • Topgolf Knoxville - 1 min drive - 2.7 km
  • University of Tennessee - 14 min drive - 26.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Cook Out - ‬2 min drive
  • ‪Texas Roadhouse - ‬14 min walk
  • ‪Taco Bell - ‬1 min walk

About this property

Tru by Hilton Knoxville West Turkey Creek

Hotel perfectly located for exploring Knoxville West
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available. The business-friendly Tru by Hilton Knoxville West Turkey Creek also features a fitness center, a front-desk safe, and an elevator. Free self parking is available.

Smoking is allowed in designated areas at this Farragut hotel.

  • 80 guestrooms or units
  • Built in 2020
  • Breakfast available (free)
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
Tru by Hilton Knoxville West Turkey Creek offers 80 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access.

Similar properties

Exterior
Baymont by Wyndham Knoxville/Cedar Bluff
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,893 reviews
The price is CA $100
CA $118 total
includes taxes & fees
Dec 22 - Dec 23
Baymont by Wyndham Knoxville/Cedar Bluff

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

More

  • Desk
  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Knoxville West Turkey Creek
Tru by Hilton Knoxville West Turkey Creek Hotel
Tru by Hilton Knoxville West Turkey Creek Farragut
Tru by Hilton Knoxville West Turkey Creek Hotel Farragut

Reviews

Tru by Hilton Knoxville West Turkey Creek Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 378 out of 681 reviews
Rating 8 - Good. 131 out of 681 reviews
Rating 6 - Okay. 86 out of 681 reviews
Rating 4 - Poor. 46 out of 681 reviews
Rating 2 - Terrible. 40 out of 681 reviews

Reviews

10/10 Excellent

Jimmie

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 1 night in Nov 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Sep 2025

6/10 Okay

Thomas

Disliked: Staff & service
Staff was not helpful and rude at check in and check out
Stayed 1 night in Sep 2025

2/10 Terrible

ManiMekhala

Travelled with partner
Disliked: Cleanliness, staff & service
I was unable to check in on the first night due to delayed flights and the Verizon connection shortage made it difficult for me to notify them. I was still charged the full about even though I only stayed 2 nights instead of 3 and I booked a king and didn’t get that, they gave me a 2 queen.
Stayed 3 nights in Aug 2025

6/10 Okay

Karen

Business traveller
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

STERLING, Coppell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT HOTEL I STAY HERE EVERY MONTH GREAT HOTEL VERY NICE HOTEL STAFF CLEAN
Stayed 1 night in Aug 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for the night while traveling. Room was updated and very clean. Their hot breakfast was good way to start the rest of our trip. I’ll use Tru by Hilton again.
Stayed 1 night in Aug 2025

10/10 Excellent

Kristine

Stayed 1 night in Aug 2025

6/10 Okay

Betsy

Disliked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Melissa

Travelled with family and small children
Was clean, upon checking in unsure where front desk person was located-not at desk area. Went to breakfast and realized our door had not been locked the whole stay!
Stayed 1 night in Aug 2025

6/10 Okay

Kim

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Floors in the room were sticky. Bed had crumbs in it
Stayed 1 night in Aug 2025

8/10 Good

James, Cartersville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of highway noise at night but otherwise a good stay.
Stayed 1 night in May 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
PERFECT
Stayed 3 nights in Aug 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience with my stay here. Great staff, clean room, hot breakfast!
Stayed 1 night in Aug 2025

10/10 Excellent

Jewell

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. Very easy checkin. The only negative thing would be the towels were like sandpaper.
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Sandra

Travelled with family, Travelled with pets
Disliked: Staff & service, amenities
The Jamaican lady who was training, a man was rude to me both days I was there. The first day we had two rooms, one for myself and one for my mom as she had problems with something at her house. That night we could not sleep due to the traffic outside the refrigerator was loud. The AC kept making knocking noises and they put us by the elevator and we heard some sort of humming all night. I let her know in the morning that I need it to be in a different room when I came back to check in. So when I came back to check in for the second night, she put me two rooms down on the same side as the previous room we took showers. We went to go to sleep and sat on the bed and I hit the bottom of the baseboard because there’s just one top mattress. Somebody has sat on both of these beds that face each other in this queen room room 423 and they have worn the mattress so bad that it just lumps out to the side so you have a typical clean mattress with a big extending piece that goes out. Those mattresses should’ve been replaced a long time ago and they’re still in that room. I went down to get another room. The lady was very rude with me. She said they were Fully booked and I had to go three hours later and go to Holiday Inn down the street and pay over $75 more for a room and I was with a child and now separated from my parents. The hotel has a horrible breakfast. The staff are so rude when you sit there and tell your customer no when it’s not my fault select
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice and spacious. The blackout curtains worked perfectly. It was quiet. I really appreciated having access to coffee anytime I wanted as well. Highly recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Australian Labradoodle Puppies Approved

What made this stay much better than antipated was the friendly staff, open lobby and it being Super Pet Friendly. Our two puppies, Cassidy and Poppins lived it.
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was great! Even sent a message shortly after to make sure we got settled. We love staying at Tru!
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jul 2025

8/10 Good

Keri

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025