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Protea Hotel by Marriott Knysna Quays

3.5 star property
3.5-star hotel in Knysna Central

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Photo gallery for Protea Hotel by Marriott Knysna Quays

Lobby
Family Room, 2 Double Beds, Lagoon View
Property grounds
Lobby
Free daily English breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Explore the area

View in a map
Waterfront Drive, Knysna, Western Cape, 6570
  • Place, Knysna Lagoon
    ‪2 min walk‬
  • Place, Knysna Waterfront
    ‪6 min walk‬
  • Place, Knysna Quays
    ‪6 min walk‬
  • Airport, Plettenberg Bay (PBZ)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, 2 Double Beds, Lagoon View

Family Room, 2 Double Beds, Lagoon View | Lake view

Family Room, 2 Double Beds, Lagoon View

9.2 out of 10
Wonderful
(11 reviews)
  • Lagoon view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Family Room, 2 Double Beds, Lagoon View

Family Room, 2 Double Beds, Lagoon View

Family Room, 2 Double Beds, Lagoon View

  • Garden view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Balcony, Lagoon View (Poolside)

Room, 1 King Bed, Balcony, Lagoon View (Poolside) | Pool

Room, 1 King Bed, Balcony, Lagoon View (Poolside)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, City View

Room, 2 Single Beds, City View

Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the area

Knysna

Knysna Central stay.Within a 10-minute walk of this Knysna Central hotel, you'll find Knysna Lagoon and Knysna Quays. Cape Floral Region Protected Areas and Knysna Waterfront are also within half a mile (1 km).

What's nearby

  • Knysna Lagoon - 2 min walk - 0.2 km
  • Pezula Championship Course - 3 min walk - 0.3 km
  • Knysna Waterfront - 6 min walk - 0.6 km
  • Knysna Quays - 6 min walk - 0.6 km
  • Featherbed Boat Cruises - 11 min walk - 1.0 km

Getting around

  • George (GRJ) - 65 min drive

Restaurants

  • ‪Salt & Petal - ‬1 min walk
  • ‪Seattle Coffee Company - ‬8 min walk
  • ‪34 South - ‬7 min walk
  • ‪Greef's Butchery - ‬6 min walk
  • ‪The Drydock Food Co - ‬8 min walk

About this property

Protea Hotel by Marriott Knysna Quays

3.5-star hotel in Knysna Central
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and wired Internet is free in public spaces.

An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Protea Hotel by Marriott Knysna Quays. Parking is available for a fee.

This 3.5-star Knysna hotel is smoke free.

  • 123 guestrooms or units
  • 3 levels
  • Meeting rooms
  • English breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Grocery service (free)
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Protea Hotel by Marriott Knysna Quays offers 123 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. LED televisions are featured in guestrooms.

This Knysna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Exterior
Knysna Hollow Country Estate
Knysna
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 108 reviews
The price is CA $159
CA $182 total
includes taxes & fees
Jun 20 - Jun 21
Knysna Hollow Country Estate

Property amenities

Family friendly

  • Children's games
  • In-room crib
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (ZAR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Private picnics

Things to do

  • Outdoor pool
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (68 inch wide door)
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LED TV with premium channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from February 17 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Protea Hotel by Marriott Knysna Quays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: ZAR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Knysna Protea Hotel
Knysna Protea Hotel Quays
Knysna Quays Protea Hotel
Protea Hotel Knysna
Protea Hotel Marriott Knysna Quays
Protea Hotel Quays
Protea Hotel Quays Knysna
Protea Knysna Quays
Protea Quays
Quays Knysna
Protea Hotel Marriott Quays
Protea Marriott Knysna Quays
Protea Marriott Quays
Protea Hotel by Marriott Knysna Quays Hotel
Protea Hotel by Marriott Knysna Quays Knysna
Protea Hotel by Marriott Knysna Quays Hotel Knysna

Frequently asked questions

How close is Protea Hotel by Marriott Knysna Quays to the airport?

Protea Hotel by Marriott Knysna Quays is 20.9 mi (37-min drive) away from the Plettenberg Bay (PBZ) airport, the closest popular airport to the property.

How much does it cost to stay at Protea Hotel by Marriott Knysna Quays?

As of Jun 10, 2026, prices found for a 1-night stay for 2 adults at Protea Hotel by Marriott Knysna Quays on Jun 21, 2026 start from CA $147, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Protea Hotel by Marriott Knysna Quays have an airport shuttle?

Protea Hotel by Marriott Knysna Quays offers an airport shuttle, for a charge (one-way).

How close is Protea Hotel by Marriott Knysna Quays to the beach?

This hotel is 4.2 mi (14-min drive) from Bollard Bay and 9.6 mi (30-min drive) from Brenton Beach. Don't forget your sunscreen!

Does Protea Hotel by Marriott Knysna Quays offer free breakfast?

Protea Hotel by Marriott Knysna Quays offers free English breakfast every day from 6:30 AM to 10:30 AM.

Is there a casino at Protea Hotel by Marriott Knysna Quays?

No, there is no casino at this hotel.

What time is check-in at Protea Hotel by Marriott Knysna Quays?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Protea Hotel by Marriott Knysna Quays?

Free parking is not available at this hotel. Self parking is available for ZAR 30 per day.

Does Protea Hotel by Marriott Knysna Quays have a pool?

Protea Hotel by Marriott Knysna Quays features an outdoor pool.

Does Protea Hotel by Marriott Knysna Quays have a restaurant?

Yes, there is a restaurant on site.

Does Protea Hotel by Marriott Knysna Quays have a spa?

There are no spa services available at this hotel.

How close is Protea Hotel by Marriott Knysna Quays to downtown Knysna?

Protea Hotel by Marriott Knysna Quays is 0.4 mi away from Knysna.

Protea Hotel by Marriott Knysna Quays Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 168 out of 365 reviews
Rating 8 - Good. 135 out of 365 reviews
Rating 6 - Okay. 46 out of 365 reviews
Rating 4 - Poor. 12 out of 365 reviews
Rating 2 - Terrible. 4 out of 365 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly check in, pool area was lovely, apart from both lifts being out of order cannot fault this property and would recommend
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, amenities
Staff is extremely lovely and helpful. Super fast checking. First room was a little bit noisy but the manage the transition to a new one super easily.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Joseane

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Hans Petter

Liked: Cleanliness
Good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alida

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast and very good location
Stayed 3 nights in Oct 2023
Verified

8/10 Good

MUKHTAR AHMED

Liked: Cleanliness, staff & service, amenities
Good
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Deidre

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy walking, close to great dining options.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Pierre

Liked: Cleanliness, property conditions & facilities, room comfort

Great location, very clean

Great location, quiet, close to restaurants, free parking beside the hotel, great buffet breakfast, heated pool
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Maphefo

Liked: Cleanliness, staff & service, amenities
On our first day everything was good from the potters to the reception and so forth. On the second day it’s almost like our rooms were not serviced at all with towels missing , complementary waters not being replenished. It felt like a disaster.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located and clean, room were lacking some maintenance.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money. Convenient location.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very convenient
Stayed 1 night in Feb 2024
Verified

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

return visit

nice return visit--well worth it--staff very good
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Donald

This is an excellent hotel in which we have stayed on many occasions. The staff are excellent and do everything possible to make your visit a huge success. You will have a wonderful time here.
Stayed 5 nights in Feb 2025
Verified

8/10 Good

Dheeraj

Liked: Staff & service
Superb place by waterfront
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, 5 big stars. Everything was perfect we couldn’t have asked for anything more, lovely friendly staff. Lovely restaurants nearby, safe to walk to. Excellent, thank you.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient and pleasant hotel in which to stay. Well worth paying the extra for a room with a lagoon view. Breakfast was excellent.
Stayed 6 nights in Feb 2023
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect! Surrounded by shops, restaurants and the Marina. Would have enjoyed a extra day in Knysna.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Gine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For staying in Knysna it is a perfect location: we had a room with a view over the lagoon, they offer breakfast, parking (which will cost 30ZAR extra per day). The staff was super friendly and helpful. you have a nice pool area. And you are right at the waterfront which is beautiful to walk around - or you can go for dining, boat tours.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Aidriaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed communicating with the staff. The front desk manager Lee was very friendly and accommodating. Overall stay was awesome
Stayed 10 nights in Jul 2023
Verified

8/10 Good

Wing Lok

Liked: Cleanliness, staff & service, amenities
Excellent harbour view. Super convenient for seafood and shopping. Breakfast is fantastic but it’s a bit awkward for no free parking
Verified

8/10 Good

ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay

Good pool area to relax. Safe and easy walk to town and on the doorstep of harbour restaurants. Nice view of harbour from room. A little dated compared to other hotels we’ve stayed during our travels but good and convenient nonetheless.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Just love Knysna
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Rene

Liked: Cleanliness, staff & service
Basic but good
Stayed 1 night in Oct 2024