2/10 Terrible
Miao Xin
Dec 9, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT BOOK THIS HOTEL. This is a total scam and fraud. This hotel deserves 0/10. Pls check Google reviews. Pictures shown are heavily edited or taken 30 years ago. The current state of hotel is old and dirty. Poorly maintained hotel. Can’t believe I paid USD140 per night (the room is worth USD30 per night based on my experience).
Firstly, there are no luggage storage area so guests’ luggage are left all around lobby without tagging by staff and was left unattended.
We checked in at 3pm but was told room was not ready, had to come back in another hour. Went back at 5pm.
Key (yes, manual key) and key card (for electricity) are attached with a ring that is tied together sealed (unable to remove), the staff had difficulty removing the key from the lock to insert the card for electricity for the room - the key and lock was also rusty
Drinks and food in the fridge will get spoilt once you leave the room because you need to remove the key card to lock the door manually.
Furnitures in room are old. Side of fridge has moulds. Metal chairs at balcony are rusty - no cushions or table provided as advertised. The rusty metal chairs are a hazard for tetanus if get scratched. Bed is hard. No hot shower. No toiletries. No wifi at all (no wifi at balcony eventhough they claimed wifi available at balcony)
Pool was poorly maintained, walls look dirty and greenish. Pool deck chairs and tables are old and dirty, rusty.
Left the hotel immediately after seeing the room. Disgusted much.
Miao Xin
Stayed 9 nights in Nov 2025