No 4, Lorong Api-Api 3, Api-Api Centre, Kota Kinabalu, Sabah, 88000
Centre Point
5 min walk
Imago Shopping Mall
8 min walk
Gaya Street Sunday Market
16 min walk
Kota Kinabalu (BKI-Kota Kinabalu Intl.)
7 min drive
Room options
View all photos for Executive Suite with Club Lounge Access
Executive Suite with Club Lounge Access
50 sq m
Sea view
Sleeps 2
1 King Bed
View all photos for Promenade Deluxe with Club Lounge Access
Promenade Deluxe with Club Lounge Access
29 sq m
Sea view
Sleeps 2
1 Double Bed OR 1 Twin Bed
View all photos for Deluxe Double or Twin Room, Non Smoking, Bathtub
Deluxe Double or Twin Room, Non Smoking, Bathtub
29 sq m
Partial ocean view
Sleeps 2
1 King Bed OR 1 Twin Bed
View all photos for Superior Double or Twin Room
Superior Double or Twin Room
29 sq m
City view
Sleeps 2
1 King Bed OR 2 Twin Beds
View all photos for Promenade Superior Suite with Club Lounge Access
Promenade Superior Suite with Club Lounge Access
45 sq m
City view
Sleeps 2
1 King Bed
View all photos for Promenade Superior with Club Lounge Access
Promenade Superior with Club Lounge Access
29 sq m
City view
Sleeps 2
1 Double Bed OR 1 Twin Bed
View all photos for Junior Double Room
Junior Double Room
45 sq m
Ocean view
Sleeps 2
1 King Bed
View all photos for Promenade Deluxe Suite with Club Lounge Access
Promenade Deluxe Suite with Club Lounge Access
45 sq m
Ocean view
Sleeps 2
1 King Bed
About the area
Kota Kinabalu
City center retreat .With a stay at this Downtown Kota Kinabalu hotel, you'll be steps from Oceanus Waterfront Mall and Kota Kinabalu Esplanade. Warisan Square and Plaza Wawasan are also within half a mile (1 km).
What's nearby
Centre Point - 5 min walk - 0.4 km
Imago Shopping Mall - 8 min walk - 0.7 km
Gaya Street Sunday Market - 16 min walk - 1.4 km
Suria Sabah Shopping Mall - 19 min walk - 1.7 km
Jesselton Point Ferry Terminal - 2 min drive - 2.2 km
Getting around
Tanjung Aru Station - 7 min drive
Kota Kinabalu Intl. Airport (BKI) - 8 min drive
Restaurants
M Club - 6 min walk
Big Fish - 5 min walk
Dynasty Restaurant 皇朝酒樓 - 1 min walk
Promenade Breakfast Buffet - 1 min walk
Aachi Curry House - 5 min walk
About this property
Promenade Hotel Kota Kinabalu
4-star hotel near Imago Shopping Mall
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. WiFi is free in public spaces. A business center and 2 meeting rooms are available. Event space at this hotel measures 8396 square feet (780 square meters) and includes conference space. An outdoor pool, tour/ticket assistance, and concierge services are also featured at the business-friendly Promenade Hotel Kota Kinabalu.
This 4-star Kota Kinabalu hotel is smoke free.
446 guestrooms or units
12 levels
2 dining venues
8396 sq ft of conference space
780 sq m of conference space
Deli
Poolside lounge chairs
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Convenience store
Beauty salon
Newspapers in lobby (free)
Elevator
No smoking on site
Coffee shop
Promenade Hotel Kota Kinabalu offers 446 air-conditioned accommodations with free minibar items and minibars. LCD televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.
This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Languages
Chinese (Mandarin), English, Malay
Similar properties
Holiday Inn Express Kota Kinabalu City Centre by IHG
Holiday Inn Express Kota Kinabalu City Centre by IHG
Daily local cuisine breakfast available for a fee: MYR 49 for adults and MYR 25 for children
2 restaurants
A coffee shop/cafe
Snack bar/deli
Things to do
Outdoor pool
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Room amenities
Entertainment
LCD TV with cable/satellite channels
Bedroom
Blackout drapes
Rollaway/extra bed (surcharge)
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Towels provided
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Free stocked minibar
Restaurant dining guides
More
Air conditioning
Desk
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Promenade Hotel Kota Kinabalu
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for MYR 100.0 per day.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for local cuisine breakfast: approximately MYR 49 for adults and MYR 25 for children
Rollaway bed fee: MYR 100.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
Hotel Promenade
Promenade Hotel
Promenade Hotel Kota Kinabalu
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu, Sabah
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel
Promenade Hotel Kota Kinabalu Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel Kota Kinabalu
Promenade Hotel Kota Kinabalu Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This was such a bad experience. They had a new year countdown and they were practicing for it on 30th December and 29th December even. The 30th one had the windows vibrating and the lights reached the room. I was terribly sick and I could not catch any rest. When asked; they said it was a last minute event and that they are not responsible for a state event. I then asked for a room change, but they said I may need to top up, as the rooms above are suite? Then they proceeded to relocate me when I asked them for some effort, and they placed me nearer to the stage. This is absurd. This is clearly an indication for lack of integrity. There was no indication of such an event. I booked my tickets the week before coming here, thus I am sure the event will have been announced by then. This is unacceptable and very annoying.
Also mini trigger factors will be the different toothpastes in both rooms, the new room has Colgate. The water heater was working better in this floor. There are different standards for different floors? I don’t even get this. Don’t book this place. It’s really a scam.
Then the roads were closed for the event and even that was not indicated. Only one doorman came to my rescue but could not help much. Thus, I ended up draaging my luggage and walking to the mall that was 15 minutes away, in the hot sun. See; this may not be a very difficult task but my point here is the need to INFORM these details so that a customer can be well prepared. HUGE LACK OF INTEGRITY.
Vimala
Stayed 4 nights in Dec 2024
4/10 Poor
Sady
Travelled with family
Dec 26, 2024
Liked: Cleanliness, room comfort
Disliked: Staff & service
Not a good experience
Poor check-in, took around an hour , receptionist not sure what she was doing, failed to collect the tourist tax which was then collected at check out.Booked 4 rooms , one toilet did not flush at all, another had a view entirely of walll. Requested packed breakfast as we were leaving early to the airport, but it was late and the chef spilled one
Check-in was good and fast with such a friendly and professional staff. Room is just as requested. Only drawback is lack of switches for lighting which was replaced with digital push screen which doesn't seem to work resulting in a poorly lit room and caused inconveniences due to that. Prefer to have manual swtches for practicality.
Pleasant hotel overlooking the ocean and close to the central area of KK. Attentive staff and excellent food choices within the hotel and surrounding area.
Murray
Stayed 3 nights in Apr 2024
8/10 Good
Rita
Travelled with partner
Feb 26, 2024
Liked: Cleanliness
Room was ready and clean upon check-in. Will stay at Promenade Hotel again.
Rita
Stayed 2 nights in Feb 2024
8/10 Good
Hiroaki
Feb 12, 2024
Hiroaki
Stayed 3 nights in Feb 2024
8/10 Good
Yau Chun
Travelled with family
Jan 5, 2024
Liked: Staff & service
Buffet breakfast is excellent, the staff are very helpful. Also, room cleaning is efficient too.
The original check in time was 3 pm but i waited until 6 pm, they said the room is not ready.
I felt bad a little bit at first, but room was clean and the sea view was awesome.
There was a small problem that we could not flush toilet but it was fixed by the person in the hotel.
Location - good and safe. Hotel door was a bit too tight so had to use a bit of weight on the door whenever we open it. There are 2 convenience stores opposite the hotel, around 3 min walk. Bedroom slippers, hair dryer and necessities like lotion and soap etc were provided. 2 bottles of mineral waters were being provided as well daily. Hotel room was clean, just a bit dark, could be brighter. Hotel breakfast was not the best, but ok, lots of variety. Parking was cheap, RM4 for 24 hours for basement carpark parking. Would stay here again if I am here!