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4.0 out of 5

"Satisfied with my choice of a hotel. Would be nice if the hotel offered discounts on trips " More

By a verified traveller on Tue 17 Sep 2019

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Hotel Description

4-star hotel near Tauron Arena Kraków, connected to the convention center

In entertainment district

At this Krakow hotel, you'll be within half a mile (1 km) of Tauron Arena Kraków and 3 miles (5 km) of Krakow Barbican. Oskar Schindler Factory and Old Synagogue are also within 3 miles (5 km).

Business services

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 16 conference rooms, as well as the 24-hour business center and free WiFi in public areas. You'll appreciate the spa tub, bar/lounge, and concierge services.

Free WiFi, sofa beds

Offering conveniences like sofa beds and coffee/tea makers, the 232 guestrooms also have free WiFi and LCD TVs. Other amenities include room service, free bottled water, and hair dryers.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$88* Per night/room 25 Oct. - 26 Oct.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Non Smoking, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Non Smoking, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

King, Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, Non Smoking, Business Lounge Access

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

DoubleTree by Hilton Krakow Hotel & Convention Center ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Krakow Hotel & Convention Center

Family (2)
4 out of 5
Satisfied with my choice of a hotel. Would be nice if the hotel offered discounts on trips

Posted by on 17 Sep. 2019

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About the DoubleTree by Hilton Krakow Hotel & Convention Center

Location ul. Dabska 5, Krakow, 31-572

Property Features

As a guest of DoubleTree by Hilton Krakow Hotel & Convention Center, you'll find an indoor pool, a spa tub, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 20452 square feet (1900 square meters) and includes a conference center. A library, tour/ticket assistance, and concierge services are also featured at the business-friendly DoubleTree by Hilton Krakow Hotel & Convention Center. For a fee, parking is available. This 4-star Krakow hotel is smoke free.

  • 232 guestrooms or units
  • 5 levels
  • 20452 sq ft of conference space
  • 1900 sq m of conference space
  • Built in 2015
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: John Paul II - Balice Airport (KRK) (27 km / 16.8 mi)
  • Train station: Krakow Glowny Station (4.3 km / 2.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Krakow Hotel & Convention Center offers 232 accommodations with safes and complimentary bottled water. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LCD television
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

5th Avenue Restaurant - Onsite restaurant.

Lounge Bar - Onsite lobby lounge. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 80.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: PLN 80 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 1.60 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PLN 49 per person (approximately)
  • Self parking fee: PLN 25 per day
  • Pet fee: PLN 80 per pet, per stay
  • Rollaway bed fee: PLN 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Krakow Hotel
  • DoubleTree Hilton Krakow
  • DoubleTree by Hilton Krakow Hotel & Convention Center Hotel
  • DoubleTree by Hilton Krakow Hotel & Convention Center Krakow

You should know

  • Pool access available from 2:00 PM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.