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Hotel Centrum

4.0 star property
Family-friendly 4-star hotel with 2 restaurants

Choose dates to view prices

Photo gallery for Hotel Centrum

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds
Reception
Front of property
Meeting facility
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Gym
  • Housekeeping
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
os. Centrum E12, Kraków, Lesser Poland, 31-934
  • Tauron Arena Kraków
    ‪6 min drive‬
  • Oskar Schindler Factory
    ‪9 min drive‬
  • Main Market Square
    ‪11 min drive‬
  • Kraków (KRK-John Paul II - Balice)
    ‪21 min drive‬

Room options

View all photos for Basic Single Room (level - 1)

Basic Single Room (level - 1)

Basic Single Room (level - 1)

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Triple Room

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed OR 1 Double Bed

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  • Pet-friendly
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4.7 out of 5, Exceptional, 157 reviews
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CA $82 total
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Aug 10 - Aug 11
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About the area

Kraków

Nowa Huta stay.Within a 15-minute walk of this Nowa Huta hotel, you'll find Nowa Huta Museum and Nowa Huta Meadows. Kraków Trade Fairs and M1 Shopping Center are also within 3 miles (5 km).

What's nearby

  • Tauron Arena Kraków - 6 min drive - 5.2 km
  • Oskar Schindler Factory - 9 min drive - 8.3 km
  • Royal Road - 9 min drive - 7.4 km
  • Main Market Square - 11 min drive - 8.1 km
  • Wawel Castle - 13 min drive - 11.1 km

Getting around

  • Turowicza Station - 12 min drive
  • Kurdwanów P+R Station - 12 min drive
  • John Paul II - Balice Airport (KRK) - 28 min drive

Restaurants

  • ‪Banolli. Pizzeria - ‬5 min walk
  • ‪Joker - Food & Friends - ‬8 min walk
  • ‪Encek Food Truck Park - ‬6 min walk
  • ‪Centralka Nowohuckie Bistro - ‬1 min walk
  • ‪Lodowa Huta - ‬7 min walk

About this property

Hotel Centrum

Family-friendly 4-star hotel with 2 restaurants
Hotel Centrum offers its guests a sauna and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 2905 square feet (270 square meters) and includes conference space. A library, barbecue grills, and multilingual staff are also featured at the family-friendly Hotel Centrum. An area shuttle within 500 meters, a shopping center shuttle, and a bus station shuttle are free. A complete renovation of Hotel Centrum was completed in March 2025.

Smoking is allowed in designated areas at this 4-star Kraków hotel.

  • 1 building
  • 35 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 2905 sq ft of conference space
  • 270 sq m of conference space
  • Built in 2010
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
Hotel Centrum offers 35 accommodations with minibars and laptop-compatible safes. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 40-inch LCD televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, German, Polish

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ibis Styles Kraków Centrum

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 157 reviews
The price is CA $76
CA $82 total
includes taxes & fees
Aug 10 - Aug 11
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 500 m
  • Free bus station shuttle
  • Free shopping center shuttle
  • Limited onsite parking (max 10 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 75 for adults and PLN 55 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle storage
  • Books
  • Games
  • Library
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Elevator
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch LCD TV with premium satellite channels
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 80.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 75 for adults and PLN 55 for children
  • Airport shuttle fee: PLN 300 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PLN 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property uses eco-friendly cleaning products.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Centrum Hotel
Centrum Krakow
Hotel Centrum
Hotel Centrum Krakow
Hotel Centrum Hotel
Hotel Centrum Kraków
Hotel Centrum Hotel Kraków

Hotel Centrum Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 24 out of 54 reviews
Rating 8 - Good. 18 out of 54 reviews
Rating 6 - Okay. 10 out of 54 reviews
Rating 4 - Poor. 2 out of 54 reviews
Rating 2 - Terrible. 0 out of 54 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Brian, Wakefield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Oct 2024

10/10 Excellent

Dr Nishit

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff were excellent. Very helpful and quick to help. Housekeeping was ok too. The check in process was very quick and efficient.
Stayed 4 nights in Mar 2024

8/10 Good

Danielle, Bradford

Liked: Cleanliness, staff & service, property conditions & facilities
Liked having a shop and trams close by. Nice big window but needs better curtains.
Stayed 1 night in Jun 2023

10/10 Excellent

Igor

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, good room, good parking
Stayed 2 nights in Apr 2023

10/10 Excellent

Z Sebastian, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Przemek

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant service, nice hotel. Loved the breakfast! thanks for a pleasant stay
Stayed 2 nights in Jul 2022

10/10 Excellent

Andreas

Stayed 1 night in Apr 2022

8/10 Good

Krzysztof

Stayed 1 night in Feb 2022

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The gym facilities could be better - it was hard for the two of us to exercise at the same time - the room was so tiny. Other than that - all good.
Stayed 3 nights in Jul 2021

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great public transportation and connection with City Center. Clean and comfortable rooms.Very well kept facilities. Delicious breakfast. That was my second stay in Hotel Centrum.
Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
The room I stayed in was really nice and clean and spacious and had all the nice little touches. If I was to have one little say it would be to have darkened blinds, but everything was superb. The staff are extremely helpful and very nice. The food also was very good. A wonderful hotel.
Stayed 5 nights in May 2019

10/10 Excellent

S, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, excellent hotel with very modern amenities, and a great breakfast station. Free parking for those driving in to the region, and tram station to take the tram in to the downtown area is very conveniently located from the hotel.
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Business Short Stay

The staff are very helpful and welcoming. Nothing is every a bother for them. The room is very large but I found the bathroom a little cramped. I didn't like the pillows and found the mattress uncomfortable. For the short business trip and closeness to the place of work it was convenient but limiting as there's not much else in the area.
Stayed 3 nights in Nov 2017

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2017

8/10 Good

Dagny, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel

Very good and comfortable hotel. Location isn't great but it is right by the tram that will take you to the main market square within 20min. Staff friendly and helpful, good breakfast.

10/10 Excellent

Vince, Warsaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place. Must have car.

My fault for not checking map. I was in a rush when I booked. I saw "Centrum" and assumed it was center city. It is about a 20 minute drive away from the Old Town. Rooms were clean, nice, modern. Staff was friendly. No complaints. Very nice dining area both indoor and outside. Food is marginal.

10/10 Excellent

Aram, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice service, clean, easy to reach

It was a good experience. Breakfast and lunch/ dinner was a was nice: big size plates with the bear for dinner for the half price I could have in Germany.Quiet and close to the place I had to go every day. Easy to reach a center. I highly recommend!

6/10 Okay

Lisa, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dangerous neighbourhood.

The hotel is not in the centre as the name leads you to believe. It is also situated in the most dangerous part of the city, to the point where even the hotel receptionist warned us to get a taxi at night and not even walk from the tram stop 100metres away. Lovely hotel, brilliant staff, good food. The only thing missing is tea and coffee making facilities from the rooms. But i will not stay there again or recommend because of its location.

6/10 Okay

david rettig, belgrad serbia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recomended as 3 star hotel

the centrum is a typical new well decorated 2-3 stars hotel . the hotel is about 8 km from city center

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agem, very close to transport

This was a very modern hotel, good sized room, with excellent breakfast. Staff are very friendly and helpful. Would definitely recommend. The tram to town is about 75 metres away and cheap. Restaurant is very good and inexpensive.

8/10 Good

Maria, Chicago IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Comfortable

Although it is 6 miles from the pretty city center, there is good parking & tram service. The hotel was a great value.

6/10 Okay

Mats

Business traveller
Liked: Staff & service

OK för en natt

OK hotell för en natts övernattning. Fick ett rum i källaren med små källarfönster. Rummets lite slitet och inte högsta standard. Tycker ratingen var inte helt korrekt. Trevlig personal med bra service. Jättelik frukostbricka som levererades till rummet. Orkade bara med hälften
Stayed 1 night in Jan 2025

10/10 Excellent

Henrik

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Marios

Travelled with family
Stayed 2 nights in Jul 2024

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel

Das Hotel kann ich empfehlen ,super Frühstück ,sauber freundlich naja alles was man für kurz trip braucht allerdings kaum Beleuchtung im Zimmer also sehr dunkel für mich ich denke das könnte man sparsam nehmen…
Stayed 4 nights in Sep 2023