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Hotel Eden

Property class: 3
3-star hotel near Main Market Square

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Photo gallery for Hotel Eden

Manicures and pedicures, massages
Standard Double or Twin Room
View from property
Free daily continental breakfast
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Ciemna 15, Kraków, Lesser Poland, 31-053
  • Place, Planty Park
    ‪9 min walk‬
  • Place, Wawel Castle
    ‪12 min walk‬
  • Place, Main Market Square
    ‪17 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪31 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double or Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Double or Twin Room

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Triple Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

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About the area

Kraków

City center stay.With a stay at this Kraków City Centre hotel, you'll be steps from Old Synagogue and Remu'h Synagogue. Jewish Cemetery and New Square are also within half a mile (1 km).

What's nearby

  • Planty Park - 9 min walk - 0.8 km
  • Royal Road - 9 min walk - 0.8 km
  • Wawel Castle - 12 min walk - 1.1 km
  • Main Market Square - 17 min walk - 1.4 km
  • St. Mary's Basilica - 17 min walk - 1.4 km

Getting around

  • Turowicza Station - 6 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop - 7 min drive
  • John Paul II - Balice Airport (KRK) - 37 min drive

Restaurants

  • ‪Hana Sushi - ‬2 min walk
  • ‪Kolanko No. 6 - ‬2 min walk
  • ‪2 Okna Cafe - ‬1 min walk
  • ‪Szklanki - ‬1 min walk
  • ‪Ulica Krokodyli - ‬1 min walk

About this property

Hotel Eden

3-star hotel near Main Market Square
A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 538 square feet (50 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A sauna, spa services, and a library are also featured at the business-friendly Hotel Eden.

This 3-star Kraków hotel is smoke free.

  • 27 guestrooms or units
  • 3 levels
  • 3 buildings
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Continental breakfast (free)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
Hotel Eden offers 27 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. LCD televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.

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includes taxes & fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (PLN 50 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Library
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • LCD TV with digital channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PLN 80 per vehicle (one way)
  • Nearby parking fee: PLN 50 per day (open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Eden Krakow
Hotel Eden Krakow
Hotel Eden Hotel
Hotel Eden Kraków
Hotel Eden Hotel Kraków

Frequently asked questions

How close is Hotel Eden to the airport?

Hotel Eden is 10.4 mi (37-min drive) away from the John Paul II - Balice Airport (KRK) airport, the closest popular airport to the property.

Does Hotel Eden have an airport shuttle?

Hotel Eden offers an airport shuttle 24 hours a day, on request, for a charge of PLN 80 per vehicle, one way.

Does Hotel Eden offer free breakfast?

Hotel Eden offers free continental breakfast every day from 8:00 AM to 10:00 AM.

Is there a casino at Hotel Eden?

No, there is no casino at this hotel.

What time is check-in at Hotel Eden?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Eden?

Free parking is not available at this hotel.

Does Hotel Eden have a pool?

Hotel Eden does not have a pool.

Does Hotel Eden have a spa?

This hotel doesn't have a spa, but it does offer massages and mani/pedis.

How close is Hotel Eden to downtown Kraków?

Hotel Eden is 0.8 mi away from Kraków.

Hotel Eden Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 199 out of 363 reviews
Rating 8 - Good. 146 out of 363 reviews
Rating 6 - Okay. 14 out of 363 reviews
Rating 4 - Poor. 1 out of 363 reviews
Rating 2 - Terrible. 3 out of 363 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
We had a lovely room with plenty of space. The whole hotel was well kept and had lots of character. The staff were fantastic - friendly, helpful and knowledgable. We would definitely stay there again.
Stayed 5 nights in Nov 2025

8/10 Good

Lukas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I appreciate the customer approach of a women in the reception. She was very kind and helpful. I also appreciated really good mattress and pilows!! I slept like a baby 😁. I would recommend refurbishing the interior looks a little bit old.
Stayed 1 night in Oct 2025

8/10 Good

Francois, Verdun

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very clean room, excellent breakfast, great and very lively area in old Jewish quarter, room clean up on demand, rooms could be updated and repainted, but that’s more of a minor detail not impacting overall services.
Stayed 4 nights in Oct 2025

10/10 Excellent

Vanessa

Travelled with partner
Liked: Amenities
This hotel is situated in the Jewish quarter and was very handy for our trip pickup. It’s about 20 minutes from the airport. The hotel was very clean and the reception staff were very helpful all through our stay. The WiFi was excellent and we had no problem with it. The password is easily available on reception. The room furniture was a little data but the bed sheets were pure white and the bed so comfortable. There were tea coffee and water available in the room. We had everything we needed. The bathroom was lovely, very modern and the shower was very good, with two different level showers heads, and easy to use. The breakfast each morning was very good, mostly cold foods and continental with a few hot items. There was a very wide choice available and the breakfast room was lovely, very quirky. Even though breakfast was from 8.00 am, reception staff arranged for us to go to breakfast at 7.30 as we had early 8am starts each day. We really appreciated that. Everything was perfect. Highly recommended!
Stayed 2 nights in Oct 2025

8/10 Good

Lynda Valerie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently situated for walking to most attractions. Buffet breakfast ideal. Interesting older hotel.
Stayed 5 nights in Sep 2025

10/10 Excellent

joseph

Stayed 1 night in Sep 2025

8/10 Good

Joshua Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very kind and helpful staff! Surrounded by restaurants and cute market just a couple of blocks away.
Stayed 3 nights in Aug 2025

10/10 Excellent

Moira

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Made the right choice booking Eden Hotel. I am not a fan of large chain hotels and prefer some history and character. Eden had this. The old Jewish quarter is wonderful and so glad I picked. Family room really large with 3 beds 1 in separate room. Staff nice but out so much did not have lots of interaction.
Stayed 4 nights in Jun 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service
We stayed at Hotel Eden for one night on the 5th June 2025. The hotel is inside an old building within the Jewish quarter of Krakow. Check-in was easy and straightforward. Our room, on the first floor, was compact with essentially space for a double bed and a bathroom. The room was clean and well presented with a view over a dining courtyard. Some hotels can be very noisy in large cities, but our stay was very peaceful and quiet which we appreciated. Breakfast for 2 was included within our price and this was an excellent selection of Polish and continental cuisine. There was also facility to leave your luggage while you go and visit Krakow. Overall, a very pleasant albeit short stay at the hotel and great value for money.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel staff were very helpful. Nice location. Would happily recommend it to stay.
Stayed 3 nights in Apr 2025

8/10 Good

Anthony

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely quirky hotel!!

This hotel was in a great position in the Jewish quarter. It was an easy walk into the centre of Krakow market square. The beds were really comfortable and the breakfast excellent.
Stayed 3 nights in Nov 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really friendly and conveniently located hotel close to most areas of the city. Staff were helpful and the hotel was clean.
Stayed 5 nights in Oct 2024

10/10 Excellent

maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Great breakfast Great price Great staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Sophie Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous breakfast, kind staff, comfortable room, and excellent location. The central location (while being very quiet) was a real highlight.
Stayed 3 nights in Sep 2024

8/10 Good

Bozena

Travelled with group
Liked: Cleanliness, staff & service
Parking is non existent
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent on every level. I've stayed at the property in the past & would certainly do in the future.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathy

Travelled with family
It was a great location, very clean and spacious room. Breakfast was great. The hotel setup our Auschwitz tour and kindly provided us with a hearty lunch to take. Food area right beside the hotel. The only issue we had was that the room was slightly warm, but in fairness we never talked to the front desk about it so possibly our problem.
Fab pierogies from outdoor food area next door.
Stayed 4 nights in Sep 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay in this hotel, in a great location and the area is nice and quiet
Stayed 3 nights in Sep 2024

10/10 Excellent

Patrick, canberra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with great surrounding areas. Very small walk from the jewish ghetto aswell. Great historical setting.
Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here several times this is an excellent hotel very polite staff very good breakfast and great price
Stayed 5 nights in Aug 2024

10/10 Excellent

Krisztina Rahel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024