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"The front desk personnel were great, the room was nice and well layed out. The problems began the next morning when the shower drain was draining so s ... " More

By a verified traveller on Mon 14 Jan 2019

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Hotel Description

4-star hotel near Main Market Square

Heart of Krakow

Within a 15-minute walk of this City Centre hotel, you'll find Krakow Barbican and Main Market Square. St. Mary's Basilica and Cloth Hall are also within half a mile (1 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. There's a sauna on site, and laundry facilities and concierge services are also offered.

Free Internet, satellite TV

The 159 guestrooms offer free WiFi and free wired Internet, TVs with satellite channels, and 24-hour room service. Other amenities include minibars, premium bedding, and coffee/tea makers.

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
C$112* Per night/room 4 Jun. - 5 Jun.

Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Vienna House Andel's Cracow ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Vienna House Andel's Cracow

Everyone (1)
3 out of 5
The front desk personnel were great, the room was nice and well layed out. The problems began the next morning when the shower drain was draining so slowly that water got all over the bathroom floor. Then in the light of day I saw a 3inch stain on the sheet. I don’t know how the maid could have put a stained sheet on the bed. The location was great, the staff I met were great but it has a few problems.

Posted by on 14 Jan. 2019

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Comment from Hotel Management

26 Jan. 2019 by Tomasz Piórkowski

Dear Guest, Thank you very much for taking the time to share you experience with us. I was pleased to read you enjoyed our great location, the room and our staff's professional behavour, however I was disappointed to learn that some aspects of you visit did not exceed your expectations. Your precious comments have been shared with the Houskeeping Manager. Please accept my personal apology for this unpleasant situation. I am looking forward to the opportunity of welcoming you back to Vienna House Andel’s Cracow. Tomasz Piórkowski Regional Director Kraków & Katowice

4 out of 5

Great Location

New modern hotel in Krakow, just outside the main train & bus stations. has a bus & tram stop right outside the front door - convenient, clean, quiet, & excellent internet connectivity. Breakfast buffet is good, coffee/tea excellent, Good value for your money.

Posted by on 25 Nov. 2007

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About the Vienna House Andel's Cracow

Location Ul. Pawia 3, Krakow, Lesser Poland 31-154

Property Features

Vienna House Andel's Cracow offers its guests a sauna, a fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 4736 square feet (440 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Vienna House Andel's Cracow. A roundtrip airport shuttle and an area shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Krakow hotel is smoke free.

  • 159 guestrooms or units
  • 5 levels
  • 4736 sq ft of conference space
  • 440 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Krakow (KRK-John Paul II - Balice) (16.5 km / 10.3 mi)
  • Train station: Krakow Glowny Station (1 km / 0.6 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Vienna House Andel's Cracow offers 159 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Restauracja Mevericks - This theme restaurant specializes in Californian cuisine and serves breakfast and dinner.

Bar Smok - Onsite bar. Open daily.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 AM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 14 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 132.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: PLN 65 per accommodation, per day
  • Maximum 1 per room
  • Food and water bowls are available

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Debit cards not accepted
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PLN 66 per person (approximately)
  • Self parking fee: PLN 100 per day
  • Pet fee: PLN 65 per accommodation, per day
  • Rollaway bed fee: PLN 132.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • andel's Cracow
  • andel's Cracow Hotel
  • andel's Cracow Krakow
  • Vienna House Andel's Cracow Krakow
  • andel's Hotel Cracow Krakow
  • Andels Hotel Krakow
  • Andels Krakow
  • andel's Vienna House Cracow Hotel Krakow
  • andel's Vienna House Cracow Hotel
  • andel's Vienna House Cracow Krakow
  • andel's Vienna House Cracow
  • andel's by Vienna House Cracow
  • Vienna House Andel's Cracow Hotel Krakow
  • Vienna House Andel's Cracow Hotel
  • andel's Hotel Cracow
  • Vienna House Andel’s Cracow
  • Vienna House Andel's Cracow Hotel
  • Vienna House Andel's Cracow Krakow
  • Vienna House Andel's Cracow Hotel Krakow

You should know

  • One child 14 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.