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Vienna House by Wyndham Andel's Cracow

4.0 star property
4-star hotel near Kraków Barbican

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Photo gallery for Vienna House by Wyndham Andel's Cracow

Exterior
Property preview
Point of interest
Breakfast and dinner served, Californian cuisine
Superior Twin Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Ul. Pawia 3, Kraków, Lesser Poland, 31-154
  • Place, Kraków Barbican
    ‪3 min walk‬
  • Place, Main Market Square
    ‪8 min walk‬
  • Place, St. Mary's Basilica
    ‪8 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪18 min drive‬

Room options

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

  • Sleeps 4

View all photos for Room, Accessible

Room, Accessible

Room, Accessible

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

TV, pay movies

Deluxe Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.6 out of 10
Exceptional
(35 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Superior Twin Room

9.4 out of 10
Exceptional
(15 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Room

  • Sleeps 2

Suite

  • Sleeps 3

View all photos for Accessible Room

Premium bedding, in-room safe, desk, laptop workspace

Accessible Room

  • Sleeps 3

Superior Twin Room

  • Sleeps 2

Deluxe Double Room

  • Sleeps 3

View all photos for Superior Room

Premium bedding, in-room safe, desk, laptop workspace

Superior Room

  • Sleeps 3

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About the area

Kraków

Heart of Kraków.Within a 10-minute walk of this Kraków City Centre hotel, you'll find Kraków Barbican and Main Market Square. St. Mary's Basilica and Cloth Hall are also within half a mile (1 km).

What's nearby

  • Royal Road - 1 min walk - 0.0 km
  • Kraków Barbican - 3 min walk - 0.3 km
  • Main Market Square - 8 min walk - 0.7 km
  • St. Mary's Basilica - 8 min walk - 0.7 km
  • Cloth Hall - 9 min walk - 0.8 km

Getting around

  • Kurdwanów P+R Station - 8 min drive
  • Kraków Główny Station - 11 min walk
  • John Paul II - Balice Airport (KRK) - 27 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪Chimney Cake Bakery - ‬2 min walk
  • ‪Subway - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Vienna House by Wyndham Andel's Cracow

4-star hotel near Kraków Barbican
Vienna House by Wyndham Andel's Cracow offers its guests a sauna, a fitness center, and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, 6 meeting rooms, and limo/town car service are available. Event space at this hotel measures 4736 square feet (440 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Vienna House by Wyndham Andel's Cracow. An area shuttle within 100 meters and an airport shuttle (available 24 hours) are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Kraków hotel is smoke free.

  • 159 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 4736 sq ft of conference space
  • 440 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Vienna House by Wyndham Andel's Cracow offers 159 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Kraków hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Bar (on property)
Mercure Krakow Stare Miasto (Old Town)
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, 1,000 reviews
The price is CA $129
CA $139 total
includes taxes & fees
Jan 11 - Jan 12, 2026
Mercure Krakow Stare Miasto (Old Town)

Property amenities

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 100 m
  • Limo/town car service
  • Onsite parking available only on request
  • Covered self parking on site (PLN 120 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 90 for adults and PLN 90 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • Sauna
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (118 inch wide door)
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Pay movies
  • TV with satellite channels

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 100 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 250.0 per day.
  • Cribs (infant beds) are available for PLN 250.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 90 for adults and PLN 90 for children
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: PLN 120 per day
  • Pet fee: PLN 100 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: PLN 250.0 per day
  • Rollaway bed fee: PLN 250.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses wind energy, plus eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Vienna House Andel's Cracow Krakow
andel's Vienna House Cracow Hotel Krakow
andel's Vienna House Cracow Hotel
andel's Vienna House Cracow Krakow
andel's Vienna House Cracow
andel's by Vienna House Cracow
Vienna House Andel's Cracow Hotel Krakow
Vienna House Andel's Cracow Hotel
Vienna House Andel’s Cracow

Vienna House by Wyndham Andel's Cracow Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 741 out of 1001 reviews
Rating 8 - Good. 224 out of 1001 reviews
Rating 6 - Okay. 21 out of 1001 reviews
Rating 4 - Poor. 8 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Izabela

Stayed 1 night in Sep 2025

10/10 Excellent

David

Stayed 4 nights in Sep 2025

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay at the hotel. Everything about it was excellent; from the welcoming and accommodating staff at the reception to housekeeping and restaurant staff. The hotel is located next to the main train station which is convenient if you are planning day trips (Wieliczka salt mine, for example) taking the train to the airport but it is also located within a walking distance to the city center/old town and all the major tourist attractions. It’s also next to a large mall if you want to do some shopping. The rooms are well equipped in everything you might need for a comfortable stay. The bathroom was modern and really well designed. Lastly, the breakfast buffet had plenty of choices and all the food was really tasty; one of the best. Overall an excellent stay! I highly recommend this hotel and plan to stay there again on my next visit to Krakow.
Stayed 4 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly, room was very comfortable, food at the restaurant was very good. The location is amazing: it’s right on a main square, and a 5 minute walk to old town.
Stayed 4 nights in Aug 2025

10/10 Excellent

Efstathios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Kazumi

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Gary, Corpus Christi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Artur, Cape Coral

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place close to everything walking distance to Rynek outstanding
Stayed 2 nights in Jul 2025

10/10 Excellent

Artur, Cape Coral

Liked: Amenities
Close to everything
Stayed 1 night in Jul 2025

10/10 Excellent

Lior

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Go to great service I was really happy
Stayed 2 nights in Jul 2025

8/10 Good

G Steinar, Seltjarnarnes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very courtesy. The bar service was great. Great views of the square. Property is located right next to the mall.
Stayed 2 nights in May 2025

10/10 Excellent

Rivka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Novie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location - next to train station, a mall and the old town. What more can you ask? The room is clean and comfortable and the breakfast is good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect , location!!!! Great service!!!!
Stayed 3 nights in Jun 2025

10/10 Excellent

shenyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Erik

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel to stay at because you are so close to the train station which has connection to anywhere you want to go. Very walkable area, lots of public transportation, and safe. The hotel has high quality rooms, friendly staff, and excellent breakfast. I would certainly stay again.
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mirza Adeel

Stayed 1 night in May 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
It was reasonable
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great base

First trip to Krakow so didnt know the place, but this a great base. The hotel is 2 mins from the station so easy to get too after a flight and the train in. Its also a close enough to the main square and all the restaurants. Hotel is very modern, clean and staff attentive. Its bar is nice and chilled too.
Stayed 3 nights in Apr 2025

10/10 Excellent

hang

Stayed 2 nights in Apr 2025

10/10 Excellent

lya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation

Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good.

Great location just next to the mall and railway station. Walking distance to the old town.
Stayed 2 nights in Apr 2025