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Vienna House by Wyndham Andel's Cracow

4.0 star property
4-star hotel near Kraków Barbican

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Photo gallery for Vienna House by Wyndham Andel's Cracow

Experience the unique architectural design of Vienna House, featuring large windows and outdoor seating areas.
Explore the historic castle complex, surrounded by lush greenery and a scenic park area, with a riverboat docked in the foreground.
Enjoy a drink at the hotel's bar, where you can sit at the counter or in the cozy seating area.
Enjoy a meal with a view of the historic building's classical architecture from our outdoor seating area.
Relax in a spacious room with a large bed, desk, and city view.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • Parking available

Explore the area

Map
Ul. Pawia 3, Kraków, Lesser Poland, 31-154
  • Main Market Square
    ‪8 min walk‬
  • St. Mary's Basilica
    ‪8 min walk‬
  • Wawel Castle
    ‪20 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪17 min drive‬

Room options

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 46 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

TV, pay movies

Deluxe Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, Accessible

Room, Accessible

Room, Accessible

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

1 bedroom, premium bedding, in-room safe, desk

Superior Twin Room

9.4 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.6 out of 10
Exceptional
(28 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Kraków

Heart of Kraków.Within a 10-minute walk of this Kraków City Centre hotel, you'll find Kraków Barbican and Main Market Square. St. Mary's Basilica and Cloth Hall are also within half a mile (1 km).

What's nearby

  • Kraków Barbican - 3 min walk - 0.3 km
  • Main Market Square - 8 min walk - 0.7 km
  • St. Mary's Basilica - 8 min walk - 0.7 km
  • Cloth Hall - 9 min walk - 0.8 km
  • Wawel Castle - 20 min walk - 1.7 km

Getting around

  • Kurdwanów P+R Station - 8 min drive
  • Kraków Główny Station - 11 min walk
  • John Paul II - Balice Airport (KRK) - 27 min drive

Restaurants

  • ‪Costa Coffee - ‬2 min walk
  • ‪Sphinx - ‬3 min walk
  • ‪Chimney Cake Bakery - ‬2 min walk
  • ‪La Stazione - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Vienna House by Wyndham Andel's Cracow

4-star hotel near Kraków Barbican
Vienna House by Wyndham Andel's Cracow offers its guests a sauna, a fitness center, and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, 6 meeting rooms, and limo/town car service are available. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Vienna House by Wyndham Andel's Cracow. An area shuttle within 100 meters and an airport shuttle (available 24 hours) are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Kraków hotel is smoke free.

  • 159 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 440 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Vienna House by Wyndham Andel's Cracow offers 159 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Kraków hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Polish

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Property amenities

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 100 m
  • Limo/town car service
  • Onsite parking available only on request
  • Covered self parking on site (PLN 120 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 90 for adults and PLN 90 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • Sauna
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (118 inch wide door)
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Pay movies
  • TV with satellite channels

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 100 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 250 per day.
  • Cribs (infant beds) are available for PLN 250 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 90 for adults and PLN 90 for children
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: PLN 120 per day
  • Pet fee: PLN 100 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: PLN 250 per day
  • Rollaway bed fee: PLN 250 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses wind energy, plus eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Vienna House Andel's Cracow Krakow
andel's Vienna House Cracow Hotel Krakow
andel's Vienna House Cracow Hotel
andel's Vienna House Cracow Krakow
andel's Vienna House Cracow
andel's by Vienna House Cracow
Vienna House Andel's Cracow Hotel Krakow
Vienna House Andel's Cracow Hotel
Vienna House Andel’s Cracow

Vienna House by Wyndham Andel's Cracow Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 738 out of 1001 reviews
Rating 8 - Good. 230 out of 1001 reviews
Rating 6 - Okay. 19 out of 1001 reviews
Rating 4 - Poor. 6 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

TAK YEE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. Room is spacious and clean. Breakfast offers a variety of food. As we’re staying on the 1st floor facing the main road, it’s a bit noisy. Overall, it’s a nice hotel
Stayed 4 nights in Mar 2025

10/10 Excellent

Steven

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel for main square, amazing room with no issues. Will definitely stay again
Stayed 2 nights in Mar 2025

10/10 Excellent

Dorota

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff attentive and helpful. Cleaning staff friendly and accommodating. Have stayed here many times & have a great stay each time.
Stayed 10 nights in Mar 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station, modern shopping mall, and Old Town.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely hotel in a great location.

This is a lovely hotel in an excellent location. It is just a few minutes walk from the train station which is on a direct line from the airport, a journey of seventeen minutes. It only takes about ten minutes to walk to the main square. It’s a lovely touch to be able to adopt a plant during your stay! Staff were all very helpful and the breakfast was delicious. If I was to return to Krakow I would stay here again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ramone, Orlando

Stayed 1 night in Nov 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay! The hotel is near the main station and the old town!
Stayed 2 nights in Feb 2025

4/10 Poor

Johann

Disliked: Staff & service

a lot of room for improvement

We did not expect that the bed sheets will be changed daily, but we expected, that at least the bed is made properly. Towels were removed but not replenished. Same for the toilet paper. Also, as a Diamond member, I was expecting a little bit better treatment, even they told me at check in, that this stay does not count for my reward program. When I called a day before in order to see if they have an upgrade for me as a Diamond member, they were telling me that they need to look if anything is available but finally they told me there was no room available. I checked online, and I would have been able to book a suite the very next day and even further on. In any case a Diamond status does nor mean anything at all in this Wyndham property. A lot of room for improvement. All the best
Stayed 4 nights in Feb 2025

10/10 Excellent

Sasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location, next to train station and shopping centre

10/10 Excellent

Patrice, Phoenix

Liked: Cleanliness
Great property for the value. Right at the entrance to the old town square and directly next to the train station. Clean, safe, friendly, modern. Not much to complain about.
Stayed 2 nights in Jan 2025

10/10 Excellent

ANNA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth every penny!

Amazing accommodations with a magnificent view! I did forget a personal belonging so hopefully they reach out to me about it soon.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for solo travelers. Even though this property is in the middle of a busy area, it was relatively quiet inside the hotel. Great breakfast options and close walking distance to the gallery mall and restaurants. Would stay again!
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Stayed 4 nights in Dec 2024

10/10 Excellent

Eman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked dozens of a hotels around the world on Expedia each year. I very rarely feel compelled to leave reviews and only do so when my stay was extra comfortable. This is one of those stays. The hotel is beautiful, clean, spacious, can conveniently located, and has excellent amenities (sauna, restaurant, etc) that are accessible during most hours. The staff were present 24/7 and extremely friendly and efficient. Staying here was just such a seamless process and as comfortable as being at home. And I’m very very picky about these sorts of things. If I ever return to Krakow, I will only stay here.
Stayed 4 nights in Dec 2024

10/10 Excellent

Adam

Stayed 4 nights in Dec 2024

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas market break

Lovely hotel, ideal location close to shopping centre, old town, train station and tram links but still quiet. Room was a good size, loved having a separate bath and walk in shower. Fridge was also handy for milk and snacks. Didn’t use the restaurant so cannot comment on that. Husband used the sauna. Overall great stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central location
Stayed 3 nights in Nov 2024

2/10 Terrible

anna

Stayed 3 nights in Dec 2024

10/10 Excellent

William

Stayed 4 nights in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Cidel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near Krakow old town. Very clean and nicely decorated hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel for exploring krakow

Excellent stay in krakow would definitely come here again. Clean modern rooms and lovely staff
Stayed 2 nights in Dec 2024