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"The front desk personnel were great, the room was nice and well layed out. The problems began the next morning when the shower drain was draining so s
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Within a 15-minute walk of this City Centre hotel, you'll find Krakow Barbican and Main Market Square. St. Mary's Basilica and Cloth Hall are also within half a mile (1 km).
Business services
This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. There's a sauna on site, and laundry facilities and concierge services are also offered.
Free Internet, satellite TV
The 159 guestrooms offer free WiFi and free wired Internet, TVs with satellite channels, and 24-hour room service. Other amenities include minibars, premium bedding, and coffee/tea makers.
Vienna House Andel's Cracow ratings based on 2 Verified Reviews
Review Summary
3.5
out of 5
3.5 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Vienna House Andel's Cracow
Everyone (1)
3 out of 5
The front desk personnel were great, the room was nice and well layed out. The problems began the next morning when the shower drain was draining so slowly that water got all over the bathroom floor. Then in the light of day I saw a 3inch stain on the sheet. I don’t know how the maid could have put a stained sheet on the bed. The location was great, the staff I met were great but it has a few problems.
Posted by a verified traveller on 14 Jan. 2019
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Comment from Hotel Management
26 Jan. 2019
by Tomasz Piórkowski
Dear Guest,
Thank you very much for taking the time to share you experience with us.
I was pleased to read you enjoyed our great location, the room and our staff's professional behavour, however I was disappointed to learn that some aspects of you visit did not exceed your expectations.
Your precious comments have been shared with the Houskeeping Manager.
Please accept my personal apology for this unpleasant situation.
I am looking forward to the opportunity of welcoming you back to Vienna House Andel’s Cracow.
Tomasz Piórkowski
Regional Director Kraków & Katowice
4 out of 5
Great Location
New modern hotel in Krakow, just outside the main train & bus stations. has a bus & tram stop right outside the front door - convenient, clean, quiet, & excellent internet connectivity. Breakfast buffet is good, coffee/tea excellent, Good value for your money.
Vienna House Andel's Cracow offers its guests a sauna, a fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 4736 square feet (440 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Vienna House Andel's Cracow. A roundtrip airport shuttle and an area shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Krakow hotel is smoke free.
159 guestrooms or units
5 levels
4736 sq ft of conference space
440 sq m of conference space
Dining venue
Bar or lounge
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Terrace
Newspapers in lobby (free)
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Free WiFi
Laundry facilities
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Airport: Krakow (KRK-John Paul II - Balice) (16.5 km / 10.3 mi)
Train station: Krakow Glowny Station (1 km / 0.6 mi)
Property shuttles: Airport shuttle and area shuttle
Parking: Self parking available for a surcharge
Room Amenities
Vienna House Andel's Cracow offers 159 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Minibar
In-room dining (24 hours)
Television
Satellite channels
Movies for purchase
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Nightly turndown service
Weekday newspapers (free)
Massage in room (surcharge)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board available
Desk
Climate control (air conditioning)
Connecting rooms available
Wheelchair accessible
Food & Drink
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Restauracja Mevericks - This theme restaurant specializes in Californian cuisine and serves breakfast and dinner.
Bar Smok - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.
Hotel Policies
Check-in
Check-in time starts at 2 PM
Check-in time ends at 5:30 AM
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! One child 14 years old or younger stays free when using existing bedding.
Rollaway/extra beds are available for PLN 132.0 per night.
Free cribs (infant beds)!
Pet Policy
Pets: PLN 65 per accommodation, per day
Maximum 1 per room
Food and water bowls are available
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
One child stays free
Debit cards not accepted
Parking height restrictions apply
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: PLN 66 per person (approximately)
Self parking fee: PLN 100 per day
Pet fee: PLN 65 per accommodation, per day
Rollaway bed fee: PLN 132.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
andel's Cracow
andel's Cracow Hotel
andel's Cracow Krakow
Vienna House Andel's Cracow Krakow
andel's Hotel Cracow Krakow
Andels Hotel Krakow
Andels Krakow
andel's Vienna House Cracow Hotel Krakow
andel's Vienna House Cracow Hotel
andel's Vienna House Cracow Krakow
andel's Vienna House Cracow
andel's by Vienna House Cracow
Vienna House Andel's Cracow Hotel Krakow
Vienna House Andel's Cracow Hotel
andel's Hotel Cracow
Vienna House Andel’s Cracow
Vienna House Andel's Cracow Hotel
Vienna House Andel's Cracow Krakow
Vienna House Andel's Cracow Hotel Krakow
You should know
One child 14 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
