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KL Service Apartment at Times Square

4.0 star property
4-star family-friendly hotel near Berjaya Times Square, connected to a shopping center

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Photo gallery for KL Service Apartment at Times Square

Outdoor pool, sun loungers
Building design
Garden
Business centre
Outdoor pool, sun loungers

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

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Berjaya Times Square East Tower, Suite A-40-09, No.1, Jalan Imbi, Kuala Lumpur, 55100
  • Place, Berjaya Times Square
    ‪1 min walk‬
  • Place, Jalan Alor
    ‪5 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪52 min drive‬

Room options

View all photos for Premium Studio Apartment with City View

Studio Apartment

Premium Studio Apartment with City View

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Apartment with City View

Superior Apartment

Superior Apartment with City View

  • 57 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Apartment with City View

Deluxe Apartment, 1 Bedroom

Deluxe Apartment with City View

  • 62 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Apartment 2 Bedroom City View

Deluxe Apartment, 2 Bedrooms

Deluxe Apartment 2 Bedroom City View

  • 99 sq m
  • 1 bedroom
  • Sleeps 9
  • 1 King Bed and 3 Twin Beds

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About the area

Kuala Lumpur

City center stay.A stay at this Bukit Bintang hotel places you steps from Berjaya Times Square and within a 10-minute walk of Jalan Alor. Pavilion Kuala Lumpur and KLCC Park are also within 2 miles (3 km).

What's nearby

  • Berjaya Times Square - 1 min walk - 0.0 km
  • Sungei Wang Plaza - 2 min walk - 0.2 km
  • Jalan Alor - 5 min walk - 0.5 km
  • Changkat Bukit Bintang - 5 min walk - 0.5 km
  • Pavilion Kuala Lumpur - 10 min walk - 0.9 km

Getting around

  • Imbi Station - 2 min walk
  • Kuala Lumpur Pasar Seni Station - 3 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Starbucks Reserve Bar - ‬2 min walk
  • ‪Hometown Hainan Coffee - ‬1 min walk
  • ‪Rasa Utara - ‬3 min walk
  • ‪Crown KTV - ‬4 min walk

About this property

KL Service Apartment at Times Square

4-star family-friendly hotel near Berjaya Times Square, connected to a shopping center
KL Service Apartment at Times Square offers its guests a children's pool, an outdoor pool, an indoor tennis court, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business center, meeting rooms, and limo/town car service are available. A sauna, spa services, and a library are also featured at the family-friendly KL Service Apartment at Times Square. For a fee, parking is available.

This 4-star Kuala Lumpur hotel is smoke free.

  • 20 guestrooms or units
  • 45 levels
  • 2 buildings
  • Meeting rooms
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
KL Service Apartment at Times Square offers 20 air-conditioned accommodations with DVD players and safes. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Accommodations at this 4-star hotel have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LED televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms. Services include hot stone massages, Thai massages, facials, and body wraps.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Crib (surcharge)
  • DVD player
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (MYR 15 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 65 for adults and MYR 37 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Basketball
  • Billiards/pool table
  • Bowling alley
  • Children's club
  • Children's pool
  • Health club
  • Indoor tennis court
  • Library
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch LED TV with premium cable channels
  • DVD player

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Berjaya Times Square Srvice Suites East Tower, No1, Jalan Imbi.]
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at KL Service Apartment at Times Square

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 30.0 per night.
  • Cribs (infant beds) are available for MYR 30.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 200.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 65 for adults and MYR 37 for children
  • Self parking fee: MYR 15.00 per day
  • Crib (infant bed) fee: MYR 30.0 per night
  • Rollaway bed fee: MYR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

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KL Service Times Square
Kuala Lumpur KL Service Apartment at Times Square Apartment
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KL Service Apartment at Times Square Kuala Lumpur
KL Service Apartment at Times Square Hotel Kuala Lumpur

KL Service Apartment at Times Square Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 36 out of 119 reviews
Rating 8 - Good. 29 out of 119 reviews
Rating 6 - Okay. 29 out of 119 reviews
Rating 4 - Poor. 8 out of 119 reviews
Rating 2 - Terrible. 17 out of 119 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

sundar

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The shower head not working, tried contacting the place no reply. Messaged them also no reply.
Stayed 3 nights in Oct 2025

2/10 Terrible

Ali

Travelled with family
Disliked: Cleanliness, property conditions & facilities
So bad, dirty, old, broken furniture, towels have bad smell and never ill be there
Stayed 2 nights in Jul 2025

2/10 Terrible

Parash Mani

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outdated property with dirty amenities

Hotel is filthy with outdated toilet, difficult to flush. The bath tub was full of dust and stains, i was too hesitant to use the toilet and the bathtub becuase of stains and all the marks that were present there.
Stayed 2 nights in Apr 2025

10/10 Excellent

Hock Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very
Stayed 2 nights in Apr 2025

6/10 Okay

Brad

Stayed 3 nights in Feb 2025

10/10 Excellent

Krisma

Travelled with family
Liked: Amenities
Location of the property is prefect
Stayed 3 nights in Dec 2024

4/10 Poor

Leo

Liked: Room comfort
Disliked: Cleanliness, staff & service

Not good hospitality service

Locations excellent, No desk at the lobby, just a little table nobody to help at check in, had to look for the security to call someone to come down , waited almost 45 min. before someone came down with a room key, had to give 100 Malaysian money cash for deposit no credit card accepted, Had Wifi problem in the room took over a day before someone came to fix it. , at check out is the same had to call a number and someone waited for you with the 100 malaysian cash but must turn the room key in first
Stayed 6 nights in Oct 2024

6/10 Okay

Hollie

Very central great location to get buses for day tours and the bus to and from Singapore. Property quite dated and tired
Stayed 2 nights in Feb 2024

2/10 Terrible

Eva

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
1st room they gave us was listed non smoking but had smoke smells. They provided no other options but to spray perfume. Extremely dirty towels and sheets, including blood, hair, and dirt. Rugs were filthy and smelled of urine. The second room they gave us was equally dirty, had smelly mildewed shorts from previous guest hanging in the closet - and the electricity got cut at night from the power company because they didn't pay the electric bill. The electricity was not restored.
Stayed 2 nights in Oct 2023

6/10 Okay

Yee Kang

Travelled with group
Disliked: Cleanliness, property conditions & facilities

Good.

First day we arrived, one our clean towel was damp and wasn’t that clean. 2nd day our toilet bowl was almost overflowed and they came to fix it 30 minutes later. Overall a good but can be improve.
Stayed 3 nights in Aug 2020

2/10 Terrible

Hubert, Australia

Travelled with partner
Disliked: Cleanliness, amenities
We requested but did not get two access cards. The room was freezingly cold, when requested for two blankets, we got only one! There's no complimentary coffee, tea or suger. They charged an extra $10 per night, when I'm supposed to have paid in full! I'll never return to KL Service Apt, even if they paid me!
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room view was fantastic and please rectify your TV channel cos in the room cannaot watch
Stayed 1 night in Dec 2019

8/10 Good

Akbar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Accessible to food and shopping.
Stayed 1 night in Nov 2019

4/10 Poor

AA, Washington, DC

Disliked: Cleanliness
Property condition was not ideal. It was old with small insects under the rotten wood.
Stayed 1 night in Nov 2019

6/10 Okay

Gutsybel, Singapore

Travelled with family
Disliked: Amenities, property conditions & facilities
Security is good as no one can come from shoppibg mall or carpark. Quite run down.
Stayed 3 nights in Oct 2019

8/10 Good

Derrick

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice location. The con is the room structure old and some of the floor tile can feel like come out.
Stayed 2 nights in Oct 2019

8/10 Good

Clarice

Liked: Cleanliness, room comfort
Able to give us complimentary toiletries like more shampoo, body wash and bed room slippers will be an area of improvement.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice apartment. Spacious. Awesome views. Pool towels would have been nice.
Stayed 5 nights in Sep 2019

2/10 Terrible

Edlyn Emilie

Disliked: Cleanliness, property conditions & facilities, room comfort

dissatisfied stay

the room is just a room with partition, which makes it smaller. the single bed was horrible, bath tub was dirty, lighting was bad.
Stayed 3 nights in Aug 2019

10/10 Excellent

YS, JB

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location and Service. Will come again. Person in charge also considered. We have reserve 2 rooms and they try to put us at the same floor.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

KL IS KOOL

The internet was spotty and frustrating at times, otherwise, I liked the hotel quite a bit. It was walking distance to the MRT and a number of coffee shops and restaurants (if you're not familiar with the weather in Malaysia, just know you WILL sweat, so minimizing your walking is a blessing-STEEEAMY : ) ). This hotel is suitable for any of your typical travelling needs and KL was super cool. The Batu caves were the most beautiful attraction I've seen in any of my travels-a must see!
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
bolehlah.hotel mewah byk mat arab dan miss china...snng teruss agent shj..rahman -0162979329 lg ok info
Stayed 1 night in Jul 2019

8/10 Good

Ade, Singapore

Travelled with partner
Liked: Staff & service, amenities
Location is great. Apartment is old. The layout is weird. There’s a wardrobe right in front of the bed, but there is no space to open the door. You need to walk sideways to pass thru. Weird sewage smell in toilet. Luckily the smell doesn’t linger into bedroom
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
room cleanliness needed - especially in bathroom.
Stayed 1 night in Mar 2019