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Shangri-La Kuala Lumpur

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Photo gallery for Shangri-La Kuala Lumpur

City view
Sauna, hot tub, body treatments, hydrotherapy, body wraps, body scrubs
Lobby lounge
Front of property
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
11 Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Place, Kuala Lumpur Forest Eco Park
    ‪5 min walk‬
  • Place, Kuala Lumpur Tower
    ‪9 min walk‬
  • Place, Petronas Twin Towers
    ‪14 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪60 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(27 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Club, Executive Room, 1 King Bed

Horizon Club, Executive Room, 1 King Bed

Horizon Club, Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 1 King Bed, Bathtub (Selection)

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, Bathtub (Selection)

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Horizon Club, Executive Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Horizon Club, Executive Room, 2 Twin Beds

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, 1 King Bed, Non Smoking (Premier)

Premium bedding, minibar, in-room safe, desk

Family Room, 1 King Bed, Non Smoking (Premier)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive King Room

Premium bedding, minibar, in-room safe, desk

Executive King Room

  • Sleeps 3
  • Free WiFi

View all photos for Executive Twin Room

Premium bedding, minibar, in-room safe, desk

Executive Twin Room

  • Sleeps 3
  • Free WiFi

View all photos for Horizon Club Executive King Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Executive King Room

  • Sleeps 3
  • Free WiFi

View all photos for Business Room, 1 King Bed (Premier)

Business Room, 1 King Bed (Premier)

Business Room, 1 King Bed (Premier)

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the area

Kuala Lumpur

Central Kuala Lumpur getaway .Within a 15-minute walk of this Golden Triangle hotel, you'll find Petronas Twin Towers and Pavilion Kuala Lumpur. KLCC Park and Berjaya Times Square are also within 2 miles (3 km).

What's nearby

  • Kuala Lumpur Forest Eco Park - 5 min walk - 0.5 km
  • Kuala Lumpur Tower - 9 min walk - 0.8 km
  • Pavilion Kuala Lumpur - 14 min walk - 1.2 km
  • Petronas Twin Towers - 14 min walk - 1.2 km
  • Petaling Street Market - 3 min drive - 1.9 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 2 min drive
  • Bukit Nanas Station - 5 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪G.R Curry House - ‬4 min walk
  • ‪Xin Cuisine - ‬6 min walk
  • ‪Melting Pot Café - ‬5 min walk
  • ‪Bbq Restoran - ‬3 min walk
  • ‪Arthur's Bar & Grill, Shangri-La Hotel - ‬2 min walk

About this property

Shangri-La Kuala Lumpur

Family-friendly 5-star hotel near Berjaya Times Square
Shangri-La Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include 15 meeting rooms and limo/town car service. Event space at this hotel measures 84573 square feet (7857 square meters) and includes a conference center. A children's pool, a hot tub, and a sauna are also featured at the luxury Shangri-La Kuala Lumpur. Self parking is free.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 662 guestrooms or units
  • 28 levels
  • 84573 sq ft of conference space
  • 7857 sq m of conference space
  • Supervised childcare (surcharge)
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Shangri-La Kuala Lumpur offers 662 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and bidets.

This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

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  • Spa
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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour train station pick-up shuttle (surcharge)
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 98 for adults and MYR 98 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible train station shuttle
  • Doorbell and phone notification
  • Elevator (45 inch wide door)
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with premium cable/satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 6 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 174.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 400 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 98 for adults and MYR 98 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 174.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Kuala Lumpur Shangri-La
Hotel Shangri-La Kuala Lumpur
Kuala Lumpur Hotel Shangri-La
Kuala Lumpur Shangri-La
Kuala Lumpur Shangri-La Hotel
Shangri-La Hotel Kuala Lumpur
Shangri-La Kuala Lumpur
Shangri-La Kuala Lumpur Hotel
Shangri La Hotel Kuala Lumpur
Shangri La Kuala Lumpur
Shangri-La Kuala Lumpur Hotel
Shangri La Hotel Kuala Lumpur
Shangri-La Kuala Lumpur Kuala Lumpur
Shangri-La Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

How close is Shangri-La Kuala Lumpur to the airport?

Shangri-La Kuala Lumpur is 15.8 mi (28-min drive) away from the Subang (SZB-Sultan Abdul Aziz Shah) airport, the closest popular airport to the property.

How much does it cost to stay at Shangri-La Kuala Lumpur?

As of Jun 5, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Kuala Lumpur on Jun 16, 2026 start from CA $142, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Shangri-La Kuala Lumpur have an airport shuttle?

Airport shuttle services are not available at Shangri-La Kuala Lumpur.

Does Shangri-La Kuala Lumpur offer free breakfast?

Free breakfast isn’t provided at Shangri-La Kuala Lumpur, but buffet breakfast is offered for a fee of MYR 98 for adults and MYR 98 for children. It's available every day from 6 AM to 10:30 AM.

Is there a casino at Shangri-La Kuala Lumpur?

No, there is no casino at this hotel.

What time is check-in at Shangri-La Kuala Lumpur?

Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Shangri-La Kuala Lumpur?

This hotel offers free self parking.

Does Shangri-La Kuala Lumpur have a pool?

Shangri-La Kuala Lumpur features an outdoor pool and a children's pool.

Does Shangri-La Kuala Lumpur have a restaurant?

Yes, there is a restaurant on site.

Does Shangri-La Kuala Lumpur have a spa?

This hotel has a spa, which features facials, hydrotherapy, and body treatments.

How close is Shangri-La Kuala Lumpur to downtown Kuala Lumpur?

Shangri-La Kuala Lumpur is 1.7 mi away from Kuala Lumpur.

Shangri-La Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 756 out of 1002 reviews
Rating 8 - Good. 159 out of 1002 reviews
Rating 6 - Okay. 50 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

hassan

Clean friendly good location
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

YONG

Liked: Cleanliness, staff & service, amenities
Such a beautiful and comfortable hotel.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Larisa

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. The staff is very attentive, clean room, will definitely stay here again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with excellent staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Great room - loads of space, comfortable and quiet.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
brilliant staffing
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Divya

Liked: Cleanliness, staff & service, amenities
Very beautiful property, very well maintained. The staff is super helpful, friendly . The rooms were well stocked with water and any other supplies we might possibly need, Room sizes were spacious and very comfortable. Definitely recommend
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Gary F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was very good lots of choice, the room was very clean and freshly towels,
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Great staff. Good food.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities
Fantastic hotel, staff and service, and a great location
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very helpful staff, less than 10min walk to KLCC
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rupender

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Aleksandrs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and Malaysia is a must visit
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, amenities, property conditions & facilities
Staffs all around the hotel were really friendly and welcoming. The room I booked was well maintained as well! Would loved it more if they had a cocktail bar in the hotel :)
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tian L

Liked: Cleanliness, staff & service, amenities
The lobby was stunning with Chinese New Year decorations.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Phil

Liked: Cleanliness, amenities, property conditions & facilities
The room was incredible and every staff person I encountered were wonderful !!! A really nice experience
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
I just love this hotel, it has excellent amenities, very friendly staff, excellent food and beautiful rooms.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Julian

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2026
Verified

8/10 Good

janice

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is perfectly situated for sightseeing in Kuala Lumpur. Staff are very friendly. The room was spotlessly clean and well presented.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Vithursha

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, Delicious food, very clean, Spacious rooms, Christmas decoration is just like Winter Wonderland.
Stayed 3 nights in Nov 2025
Verified

2/10 Terrible

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No, very dirty
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Anurag

Liked: Cleanliness, amenities, property conditions & facilities
Great location to get around main sites in Kualalampur
Stayed 3 nights in Dec 2025